Since there is not a Toyota dealership in Hannibal I was recommended to go to this small auto…read moreplace. Representative acknowledged me as soon as I walked in. It's a small shop and definitely quick in service. Didn't have an appointment, but I was able to get in without a long wait. Great customer service!

It took four hours to put a special order tire on. After I had driven the car home I noticed it was…read morenot the tire that I had ordered. I went back to Walmart and they would do nothing to fix their mistake... because the tire was now used. They did offer to put the correct tire on if I wanted to pay for another new one.

VERY UNPROFESSIONAL SALES DEPARTMENT, They will sell right out from under you while negotiating and…read morethen lie to you.

Went to pick up truck and battery was dead and was offered no help after paying 3,000 dollars to…read morefix the reason it was there for

After my first oil change here I smelled oil for approximately a week. Went to check oil to find…read morethat they left my oil cap off and all my oil was practically gone from vehicle. If you know even anything about vehicles you know this can be very bad especially in the amount of driving I had been doing. They reviewed details and came to check my vehicle themselves and simply topped off the missing oil and offered a free oil change in future. Not once offering to have my car checked over by another shop just expecting me to take there word and hope my engine isn't done for. Which with how low oil was could have caused damage. Giving this business the benefit of the doubt I return for my free oil change.... To once again have an issue. They used an impact drill on my drain bolt and stripped it potentially causing damage to oil pan. Owner told me I was wrong and came at me aggressively in messages instead of reviewing the facts. Not to mention my tires were never rotated either which was apart of my oil change. I simply told them to let them know. I'm not looking for free stuff and frankly don't want them with in 6 feet of my car. The customer service from Shane was great he was very friendly I will say that. I'm sure others have had positive experience but I flat out have not what so ever.

From the owner: We strive to repair your vehicle the first time at an affordable price.read more

Great guys! knowledgeable, and good to do business with! Whether you need general maintenance or…read morerepairs, recommended!