Vance's extensive experience (30 yrs) allowed him to pinpoint the exact complex and unique problem with our co-motion tandem. He took his valuable time to not only prioritize us in our emergency, but explain the issue to us, and also spent a lot of time calling around for the needed part. Unfortunately, our particular issue could not be solved in time to meet our travel plans, but we were very pleased that Yelp sent us to Vance's shop! His truthfulness regarding our issue and integrity regarding charge and followup were excellent. Best customer service I have ever experienced in 40 years of cycling. Ken and Rhonda A. read more

I have an E bike that took quite the spill off the highway doing about 80 mph. I wasn't sure it was worth taking to a repair shop but I didn't trust myself to know if it was sound or not so I took it across the street to Vance's. He got me a quote within about 5-7 days of course the price for the repairs I couldn't beat! The knowledge and knowing he was going to fix it correctly the first time (and tune it some as it has never been tuned with over 500 miles on it) was something I was willing to pay and expert to do. And it's exactly what I needed. He was so kind and willing and helpful to answer questions I had but mainly we just talked as I am quite comfortable with bikes and motorcycles I just needed that confirmation that the frame was indeed sound and that the parts that needed to be replaced were down correctly. Vance reminds me of my brother very old school yet thorough with his work and doesn't nickel and dime you just cause. I paid a very fair price for his experience/time and his keen eye I feel safe back on my bike and have tuned up brakes to boot! I am not sure what the problem is in the 7 plus year ago comments probably had a bad apple working in their shop and it bled over into the reviews. But my take on him and his lovely wife is A++++ shop! Also- I think a lot of people are in such a hurry for their things to be done. I just sent it over and got out of his way- when I got a call I got a call. I never called or dogged him for an eta I let him do his work on his time. I think people get into that "when's my stuff done" mentality and that's when you get a tough time working with folks. I always approach things with catching more flies with honey! He's has one cool little shop and even a cool mini lift for his bikes which I thought was soooo cool! He's got it down to a science to make his job easier and I love that for them! Great job sir thanks again! -Terralyn Phillips Zenterra Massage read more

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Excellent home town bike shop! I have purchased bikes here, and continue to have my fleet of 4 maintained at Vance's. Good people all the way around. Thanks Vance! read more

I purchased a bike from Vance had it for a few days now and I love it. Vance knows everything there is to know about bikes, he goes above and beyond. Thanks Vance... read more

Best customer service I have ever had! Vance goes out of his way to ensure that you get what you want. He has a great amounts of knowledge about bikes and is experienced rider. He ensures that you like what you have and there is yearly maintenance for free! Will recommend this to everyone looking for a bike! read more

Vance's Bicycle World - Bikes Near Me - Pueblo, Colorado

The best place to go if your looking for Bike parts or a new bike and always helpful.

I wish I could leave a 0 star review. This is some of the rudest service you will ever receive. I talked to both John and Vance on separate occasions, and both were close-minded and incapable of imagining anyone's bike needs being different from their own. This place makes me afraid to ask questions because even when I try to ask something, I get interrupted and shot down before I can even make a case for what I want. I hate going into a business and feeling dominated by rude snobs. Another thing: they were holding onto my old bike for me while I considered repairs. I left it overnight and the next day found it in the back of one of the employee's trucks, completely unsecured, where anyone could have taken it and run off. This place is terrible. I'd rather save money and ridicule and go to the Great Divide downtown. read more

Here in Pueblo, there's Bobs Bicycles.. And Great Divide for bike shops.. But then we have Vance's! Trust me on this, whether you want an everyday bike or a BMX stunt bike or racing bike, Vance is the guy to see! He keeps his prices fair and he just knows Bicycles. The guy has been into Bicycles his whole life and his passion and knowledge shine through and make it a great place to shop. I bought my first BMX racing bike from Vance and my son will get his first BMX racing bike from him as well! read more

Rude, we'll leave it at that. There are better options for your business in Pueblo. Maybe they don't really care abt customer service.

I love small businesses. This guy definitely made me feel like I was important and that he appreciated my business. He was so helpful and I bought a bike from him for my daughter. I am going to go back and buy one for me and the wife. Take your money to places that care. read more

**Located at 2200 S. Prairie** The customer service is there, and the shop is nice, BUT when I can buy an inner tube at the local store for less than half of what they are priced here I'll pass on spending my cash here. First time in my life I have seen a 29" inner tube for $21.99 each. read more

These guys are great and the prices are good. They actually took the time to listen to what I needed. I will return when I get the money I need lol read more

The only place I will ever go for anything related to a bicycle!. I have bought a few bikes from Vance! He has to be one of the most knowledgeable people I have ever met about Bicycles (on road and off)! He answered every dumb question I could come up with. haha I also love that he carry's quality bikes! None of those WalMart Specials that fall apart! His service is unmatched! Very glad to have done business with him. I plan on doing more in the future! Thanks Vances Bicycle World! read more

I went to the shop to get some cables for my mountain bike I am converting to a cruiser. I needed some cable and the guy seemed confused on what a 26" bike was and how much cable I needed so I told him just get me extra cable I can cut it to customize it to my needs. Vance had to show him where the register was and the guy gave me attitude. I got home and as I thought the cable was TOO SHORT. I spent 30 bucks for nothing. I will tell EVERYONE that I had a bad experience there! I will not be spending my hard earned money there again. read more

I probably could have replaced my daughter's broken hand break by myself. Instead, I was willing to pay someone else for the service. Vance's had high Yelp reviews, so I decided to bring them my business. When my daughter and I dropped off her bike, I also decided to pick up an inner tube for my wife's bike. They didn't carry the proper size, but were willing to sell me one that came in one of the other bike's that they had for sale. Price was $5.00. when I mentioned that I could pick one up for $3.50 at Walmart and wondered if they'd work with me over that buck-fifty, the response I received was, "Absolutely not." Rather stunned at the rude response, I was then told, "Vance will kill me if I did." Wow. That Vance must be a real slave driver. I received a call back the next morning with an estimate. I gave the approval for the repair, to which I was told it would be done within the hour. I asked them to please call me to confirm when it was done. Three hours later, my wife was out and in a convenient location to pick up the bike. So I called to see if it was done. I was then quoted the price for repair again and told that they just needed approval to do the repair. When I explained that we already had this conversation three hours ago, and that I was told it would be done in an hour, the response I received was, "Yeah, well, we've been real busy in the shop today. We'll finish it when we can. So much fun to receive another rude remark. After my wife returned home 25 minutes later, almost immediately I received a call that the bike was done. So I had to waste an hour to head back out to go pick up the bike. Look, I'm not a big bicycle guy, but my kids really love to do it, so it has become a great regular family time for us. My daughter slipped on some sand and went down and broke the hand break and some of her confidence in riding. It's Dad's job to make it all better, right? I'm sure Vance and his crew are as great as all of the other terrific reviews that you can read on Yelp, but I will not be going back the next time my family's bikes need service. I don't like being treated like I need them more than they need my business, and I certainly don't like being lied to at the convenience of the lazy employees at Vance's, nor being spoken to so aggressively when I simply made an inquiry about the difference of a whole $1.50 for an out-of-box inner tube, particularly after I was about to give them another $29 dollars for their inconvenience of fixing a kid's bike brake. Next time, I'll certainly try other shops. I'd rather buy a new bike than give Vance and his disrespectful employees my business again. Sorry to inconvenience you with my business John. Maybe you should stick to riding your motorcycle parked out back. Maybe you can use that $1.50 for another tattoo on your arms. read more