Everything was so good about this store. They literally treated me and my group so good. Special…read moreshoutout to Cam for helping us out. Hospitality was on point.

When in a bought a vape walked to my car opened it and it didn't work went back in not even 2…read moreminutes later to see if I could exchange it and got told there's nothing they can do. So I'm the one that has to l lose out on $40

I have been a loyal customer since moving up here 7 years ago. Service is always excellent. They…read morehave a great selection of e-juice and mods and the employees are knowledgeable and friendly. It's more than just a vape store. They have a variety of products for sale that I am sure are top notch.

Take it from someone who lives here. This place truly deserves a solid 5-star rating, & the title…read moreof best Vapor shop in town. From the moment I walked in, they didn't let me feel overwhelmed with their huge selection. Mike or Garrett are very good at walking you through the whole shebang if you're new to vaping & not being condescending simultaneously. The shop's selection is unparalleled. They have a vast array of nicotine free vape products, Salt or non salt nicotine juice, and accessories out the wazzoo. They cater to both beginners and experienced vapers. I was thrilled to find some good salt nic flavors, and a caveman friendly battery. Something I hadn't seen anywhere else, and their prices were very competitive. What truly sets Mike and Garret apart is their commitment to customer satisfaction. I tend to come in lifted from time to time & they are more than willing to answer all my off topic questions whether it is about their favorite animal, their products, or just the day itself. I have NEVER felt unwelcome in this shop, which is not something i can say for every head/Vape shop on the mountain. I happened to break a pretty niche Banger size (8mm) & they hooked me up way faster than anything i could've bought online. For $15 they picked out a better shaped nail of better quality quartz on a bargain. Shout out to Mike for his eagle eye on the best banger on a budget!! The shop reminds me of going over to my homies house who just happens to own a vape & small glass store. Great place to hang out and chat with someone who is a consumer before a merchant. They even have a beautiful & comfortable PHub-esque casting couch you can sit back & try the flavor you just got or the disposable you picked up to make sure she rips. (Never picked up a dud disposable here but they always mention to try in store before you leave just in case.) I've been to almost every vape and smoke shops in the big bear area, but Mike and Garret are hands down the best. Whether you've been around the block or are a complete greenhorn, this shop has something for everyone. I come here for the excellent customer service, a wide selection, and a welcoming atmosphere that makes it your best stop on the mountain. I get greeted like a old friend instead of a walking dollar. That is what makes me keep coming back to them over any other shop. I can't recommend these guys enough, and I'll definitely be returning for all my glass & vape needs. If you're in the area, don't waste your time anywhere else besides their sister shop at 42011 Big Bear Blvd 92315. That location is more central to the village & is pretty central to Big Bear Lake. Y'all never disappoint!

ALL LOCALS if you smoke any electronic vape pick any store but this one! Lived up here for years…read moreeven know the owner, but absolutely atrocious service. Sell you vapes for 25$ that work in the store and stop working by the next day and say " that's store policy " when you want it replaced not refunded waste of money and time. Two better smoke shops in town where they actually take pride in there work Smoke club and big bear vape essentials go to either on of them and they'll actually take care of you! DONT GO HERE!

Wow, I was here a couple weeks ago and the service here is amazing. While I did not personally…read morepurchase anything this time around, the owner was super friendly and helpful. He is one of the few stores in Big Bear that wears a mask and actually enforces it which I appreciate so much. He has a great collection of hard to find ash catchers and glass pieces, so I would definitely check him out! I thought the prices were extremely reasonable, but I was looking for something size specific which isn't his fault that he didn't have. :)

Best Vape shop in all of California. Great customer service and all the vapes and juices always at…read morea better price than anyone else in the state. Most of all the staff is always happy to help you with all your questions and love where they work.

Impressed by the big selection of disposable vapes. I wouldn't waste my time at any other smoke…read moreshop!

Great and fast communication, super convenient in big bear as a visitor. They also have a ton of…read moreselection on their website definitely worth it !

What an amazing find! Awesome delivery service and bud. I got King Louie small buds for 100 an oz-…read morebest bang for your buck!

Customer service, brand knowledgeand inventory is excellent. Regardless the need or desired…read moreproduct the cost is very fair.

They sent their orders by United States mail I guess and it went to my post office and they…read morereturned it because they don't accept packages like that. They sent it back to West Coast vapes and I've yet to have them replace it and send it by UPS or FedEx.

I just wanna say thank you I was very happy with the service. And the store is really cool. Thanks…read moreagain, from Rebecca.

I was waiting for car to finish next door so I wandered in here to report back to family and out of…read morestate friends. This place was extremely neat and clean and the employee or owner was very friendly I will report back to them ( wish I could smoke again)

This is by far the coolest vape shop I've ever been to! Super cozy. The owner is amazing! Amazing…read moredoesn't even begin to describe him actually. He has every juice that you could want and he is so knowledgeable about all of the products. Went in there with my husband to get some juice and I couldn't remember the name and he knew it right away! He totally totally made our day! If you're in Lake arrowhead, this is the place to get your vape juice!

Stopped by while in town from San Diego. Great customer service. They also have a huge selection!…read moreWould definitely return.