Zack is very nice and educates people on their product…read more does not push you to buy anything just educates you. The product very effective. Thank you Zack.

Solid store and team. Very knowledgeable and up to date on current trends/ products. Solid store…read moreand team. Very knowledgeable and up to date on current trends/ products.

Service is excellent! Made sure I was able to find what I was looking for. Will definitely shop…read morethere again. Thanks for the help.

An attachment to my water pipe had broken. I went to different shops in town and was either…read moreignored, blown off, or told "we will see if we can get it". But not at Supreme...I went in and the owner was there and helped me. He informed me how rare the piece is I am looking for, and suggested a new pipe for now and he would begin a hunt for what I needed. So we went to work trying to find a new water pipe and, with his help, I found one that I have ended up loving! Had it for a couple months now. I went back in last week as a follow up to see if he found the piece I need. He hadn't but suggested a work around until he finds it. The idea worked great...until my cat decided my pipe needed to be attacked for some reason, and it fell of counter and his work around broke...pipe was fine! Heading in today to get a new 'work around' and see if he has found what I need. Both he and his employee were great! Kind, attentive, and dealt with my being very indecisive without a hint of annoyance. I know I would have been if I had been assisting me. But these two were stellar. I cannot imagine me going anywhere else in Winter Haven while I live here!

The girls here are always top tier, flower is always clean and flavorful, selection of merch is…read morefantastic. I've been here for a year and this my go to spot for all things 420 related.

Had to vapes that were defective. The rewards system is not very good. They will get new items and…read moresell them at lower prices to get your attention then later on raise them.

I am SO GLAD I found this little gem! I just left this smoke shop, which is already shocking…read moreconsidering it's almost 9:30pm. I walked in expecting to find your typical smoke shop, walls lined with shelves contains juices and a couple of cool pieces, maybe some CND gummies if I was lucky. But you guys! This place is way more than that! When I walked through the door, I made a beeline straight to the vape juices. It was like tunnel vision. It wasn't until I paid for my items and turned around when I first noticed just how much this store has inside it! They even have a huge line of juices that is their brand (it's called Fogworks and they have quite possibly every flavor you can imagine and some go up to 24mgs). On one side it's vape stuff, other side is smoke stuff. It's almost overwhelming! I've never seen such a huge variety of everything you might ever need. I didn't even get pics of their cases of pieces, sorry! The guy who helped me (his name is Brandon and deserves a raise lol) is so incredibly well versed in all of the products I discussed with him. He's super knowledgeable about everything. Brandon, thanks so much for answering all my questions, and for knowing so much. FYI, I went home, cleaned my tank and changed my coil and gave Don't Care Bear a try, and it may be my new favorite! Seriously, give this place a try. They are open late, have a loyalty program, and have great staff! See ya soon!

This vape shop is the best in town! They are always helpful and friendly. Very knowledgeable. Never…read morehave the typical vape shop "attitude". I have been vaping for 4 years and have only vaped one specific kind of juice .. it is almost impossible to find in Lakeland. Luckily I decided to give this shop another try (previously owned by, in my opinion, be a bunch of douches) .. they had my juice and have always restocked it for me after I told them I couldn't find it anywhere! Amazing selection and really great prices! 100% recommend!

Great service, friendly staff, good prices! I've been shopping here for atleast 10 yrs.read more

My favorite place in the world to get all of my juices! They…read morehave great customer service. Very friendly and out going to try and help you get what you need. They satisfy me and my wife every time we come in and have so many different varieties of flavors it's unbelievable!

"I was traveling and came in to buy a new hand pipe due to leaving mine behind. Laiken was…read moreextremely attentive and amazing at explaining the product. I will be back the next time I'm in state"

This smoke store has the worst customer service and ran by liars. I visited this store and was…read morecharged $28 for a Fume that was broken. I opened it and hit it in front of two of the staff members and advised them that it was broken and had a burning plastic/no flavor taste. I believe this store overcharges so much money due to the fact that they're hurting for business because of terrible staff. The staff member than proceeded to take it from me and hit it herself and was exaggerating that nothing was wrong with it. 5 minutes later when I'm leaving the store she proceeds to tell me "yes I still taste the vape flavor! That tastes great!" TLDR; Staff member gaslighted into not giving me a refund and making me question my own belief. Store is extremely overpriced and charged 20-30% more than other local stores. Wont be going here again.