My needs were not listened to, the staff was not at all knowledgeable about the product I was buying despite its growing popularity, (recycler dab rigs for the Puffco Proxy). They lied about it when confronted about it too. Not chill. Everybody knows they are overpriced because of their convenient location in the heart of Ballantyne. read more

Get selection of e juice nicotine disposables and thc. Love their THC flower and edibles read more

I come here for my back pain relief, but was happy to also find these delicious international snacks. My daughter & I love these! read more

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This is the closest vape shop to my house, it's within walking distance, so luckily for me the shop is great. I see reviews saying that the service isn't the best but I disagree. My husband and I come here often and we have found the service to be very good. The employees are very nice and helpful, they are knowledgeable about the products and make good recommendations. The store is small but the selection is huge. They have a large variety of CBD and Delta products. read more

I'll start by saying that Vapor Smoke Shop has good products at decent prices. Every employee I've encountered, other than the one I'm writing about below, is kind and helpful. However... The blue-haired manager of this shop is about as unpleasant of a person as I've ever had the misfortune of dealing with. He is a completely insufferable know-it-all who will railroad the conversation. He will interrupt you and belittle you, regardless of whether you're new to the products, or if you know exactly what you're looking for. Every conversation I've had with him has put me on edge and given me incredible anxiety. And looking at some of the other reviews here, I see that I am not alone in thinking this. In particular, Elizabeth C's review summarizes this perfectly. I'm sure this slick character thinks he's super charming and helpful, but he seriously needs someone to call him on his BS. He's there pretty much every day, you'll recognize him by his hair, and if you've stopped by the shop, you've likely (unfortunately) encountered him. I think because he is there all the time, he thinks he's some dictator who can literally shout at customers "Get the hell out of my store!" when he feels like it. The customer is NOT right, when you deal with him. Here are a few examples. I had an issue with a vaporizer; the battery was faulty. Obviously not the shop's fault, it happens. I came into the shop to exchange it and from the moment the conversation started I could tell he was unhappy about the situation. I immediately felt like I was being attacked, like he was a detective trying to catch me in a lie. He insisted I had used the vaporizer (how? It doesn't have a charge). He'd ask a question, and if I wasn't ready immediately with an answer, he'd stared daggers at me as if I was wasting his time. After a few minutes I stopped the conversation and told him how uncomfortable he was making me -- and he proceeded to turn it around on me, gaslighting me and acting as if I was the one who came in with a negative attitude. He boasted that he was an Eagle Scout and that he would never treat someone like that, which was very strange. I'm sure the Eagle Scounts would not be proud of him associating how he acts with their values. At this point I called him out on how uncomfortable he was making me, and he shouted the line I wrote above: "I don't care. Get the hell out of my store!" I didn't like how this was happening, so I asked him over to the side counter, and tried to calm both of us down. This defused him. He apologized and said he was having a stressful day. So I figured, maybe this was a one time thing. However I was completely wrong. The final straw occurred this past weekend. I came in with my wife to purchase some smoking supplies. I knew exactly what we were looking for, it was just a quick shopping trip. Again, I had to deal with his insufferability. I tried to pleasantly say that I was familiar with everything we needed, but he insisted on talking down to both my wife and I, and explain things as if we were children. At one point I asked for a Raw Cone. He quickly snapped at me, "What size." I said I wasn't sure, I'd have to see them, but it was about "this long" - and I held my fingertips a certain distance apart. He snapped again - "That means nothing to me. I need a size." Who speaks like that to a customer? I left only buying a few things, and we went down the road to a different smoke shop to buy the bulk of the products. A great experience at a smoke shop can lead to a customer for life. It's a buyer's market but being comfortable at a place like that will keep someone coming back again and again. I absolutely guarantee to the owners of Vapor Smoke Shop that this manager is driving away a certain level of repeat business. read more

Very knowledgeable. Great customer service. Help me figure out the best match for my needs. I love all the suggestions given, and will be coming back to try out more read more

I'm so disappointed in the store... not because of the selection... Because of the guy with the blue hair. Mind you I have no problem with the color of his hair that's just the only way I can define who he is... I will go to the store if he is not there. More than one time I've opened the door seen him and left. He speaks to people like they are less than. he mansplains rather than talks to... This store could be a great store they have awesome people who really knew their stuff... Unfortunately Smurf hair guy ruined it for me. I work with the public and I would never speak to anybody in such a condescending manner. Luckily there are many other stores that I can buy the same products at. Funny enough the people at the other stores speak to me with respect... Personally for me I don't give my business to people who speak to me like I have some so dbi read more

Not a big fan of this shop. Prices seem a bit high, had an issue with a battery pen I bought from them and they said it was a mfg defect and past 30 days so SOL, despite having been used just 3x, and the repeated 'enticements read more

My favorite vape shop for real, this shop just opened, but I'm a huge fan of the one on Sardis Rd. So now I'm in love with this one. Super selection of CBD products, juices and biggest variety of glass and vape gear. I bought CBD tea, which I couldn't find anywhere, but of course they had it. And what this new shop doesn't have, their first shop has. Staff is outrageously kind and always makes me feel welcome. It's why I keep coming back read more

Vapor Smoke Shop - Bought the new Vandy Vape Jackaroo, Dotmod RDA and Prohibition ejuice - Tobacco Shops Near Me - Charlotte, North Carolina

To provide some context, I moved to the Carolinas away from any of my friends that used THC /Delta 8 products and had very little knowledge, but knew that THC/Delta 8 was a godsend for my anxiety. I finally decided to find a place locally where I could purchase delta 8 in a variety of forms. I stopped in to just browse and see what Vapor had. I was instantly not only impressed but in love! The location is clean, organized, and the staff is absolutely amazing. The variety of products was amazing when I started going, and has only grown and become more extensive over the past year. On my very first trip Malikai (hope I didn't butcher that!) was welcoming and answered any questions I had, and helped me find the edibles I was looking for. The product was amazing and I knew from that moment I'd be a regular. I'm probably known as the weird girl that lets the staff pick what she's smoking but I don't mind! I trust that the staff at this store always has a great recommendation. Thanks to their selections I've tried a variety of products and they haven't steered me wrong yet. Yesterday I finally made the leap to try a water pipe. Not having much knowledge I was terrified that I wouldn't ask for the right products or know how to communicate what I was looking for. Per usual the staff never disappoint. Su took his time and showed me all of my options, making recommendations along the way and answering all 800 of my questions lol The staff knew this was a huge step for me because I had been talking about getting the set up for ages. They were just as excited for me as I was about trying something new I've watched people of all (legal of course) ages come in to the store, and all are given a personal experience to help find the product that's right for them. My friends are always making fun of me for how much I rave about this store and how I love going in every week/2weeks. It's hard not to be excited when I know there is always something new to look forward to. I could go on for hours about how amazing this place is, but you really need to see it for yourself. Also huge shout out (for the millionth time) to the staff who through their personal picks for me have helped me to reduce my anxiety, focus inward on myself and my self growth, and have absolutely changed my life for the better! What are you waiting for??? Go visit them! read more

Malachi and Morgan are absolute angels. Always giving me amazing service and are very knowledgeable. Favorite chain of shops in Charlotte

Good selection of vape products, friendly staff, reasonable prices. I don't know anything about these underage claims listed here, very respectable establishment. This is my go to vape shop read more

Vapor is my go to for everything now! They have great hours, friendly staff, and are always timely and clean. They truly do believe in loyalty to their customers, and I couldn't be more happy with the addition of their Ballantyne location. Good music is always playing with awesome lighting and an overall chill atmosphere when I walk in. Sometimes I wish their was a lounge that I could hang around at! Best shop in the Waxhaw / Ballantyne / 521 area! read more

Really not sure why this place gets bad reviews. Every time I go in there they're super professional and helpful. I took my newbie friend in there and they were super nice and explained everything and answered all our questions. Pretty nice selection and some awesome staff. Super appreciate you all! Great local business to support. read more

Always professional and helpful! I recently broke my smok and they were happy to help me with that!

This encounter started out pleasant enough. I was shopping around for a bong and found one that she gave me a discount for which I really appreciated, but when I got home I noticed the bowl piece was not in the wrapping I called the store to tell them and immediately the first thing out of her mouth was I can show you the camera footage in an accusatory tone. So then when I go in she shows me camera footage that's honestly way too blurry to even see what she's doing and then she calls the cops on me because I'm being extremely "aggressive" and she doesn't feel safe with me in the store because she's pregnant. Now mind you I'm 5'6" 115 lbs I couldn't scare a fly. And if she's so concerned for her child's safety where was her face mask? Needless to say I will not be stopping here or recommending anybody to come in here. Please if you can stay away and just find a spot with better deals and service. By the way she didn't ask for my ID at all. Those reviews probably aren't fake. read more

This place has a decent selection of vaping products but unfortunately they dont follow the rules. When I walked in the smoke shop they had a young teenage girl working. I didnt think much of it at first but as I was browsing the selection of vape juice they had (while it was quite extensive) a group of 3 younger looking kids came in. They were obviously underage and the girl behind the counter thought nothing of it. She just acted like it was any other customer and continued to check them out as they were talking amongst themselves. I was shocked by this and continued to leave the store. I waited outside and watched another young girl proceed to enter as they left. This was very shocking to me but I guess thats what you can expect when you have young teenagers working. This really was disturbing to me as I normally have conversations with the employees about what all new tanks and mods they are getting. Stay at mad vapes or highlife. This place is a joke and should be reported before something bad happens. I would love to speak to the owner about this as I was seriously disturbed by this. read more

Nice people inside and awesome products. Went here and got more than I wanted to but the products were totally worth it

Has a great variety of products here and staff is amazing! They try to help me out with whatever I need while keeping a friendly and sophisticated vibe. Go vapor read more

I'm not sure why the reviewers for this place have been so negative! I work in the same complex, and frequent this shop. They are always so professional and make a point to have what I like in stock. Tonight they didn't and I got a new vape juice that I might love more than my old one! I've been to so many other shops in Charlotte and they have such an attitude. Everyone here is SO FRIENDLY! 100% I recommend! Support your local businesses! read more

Great customer service. Knowledgeable about products. Very friendly. I was able to make a quick easy purchase.

Vapor is the best place you can go. Staff is knowledgeable and very kind. Highly recommend!!