Businesslike, efficient, aware of my particular issue, solved in ~30 minutes. BTW: hours m-f 9-4pm, not 5pm read more

Scammed me by claiming pc had no issues, however pc continues to shut off even though I followed their recommendations. Will refuse to actually do the work and investigate and their stress benchmarks aren't up to par. Do not go with this company. read more

** GREAT ** FAST ** EXCELLENT SERVICE ** - VENTURA COUNTY COMPUTERS WAS ABSOLUTELY GREAT!!!!! I'm in the neighborhood of the Mitec shop. I've been taking my computers there for 10 years because they were close. -- Last week I gave them a call on a Thursday, I was told I wouldn't even hear from a technician till "possibly" Monday at the earliest. As well they costs have always been significantly over the estimate. But like most people my computer is vital. SO I LOOKED AROUND! Wow am I glad I did. I will never go back to Mitec. So I drove my computer across town, and checked it in at VCC. I kid you not! -- Within an hour that same Thursday they called to tell me it was the motherboard going bad on my 8-9 year old computer. But I love my computer, right! How much. Over the phone they quoted $100 for the new motherboard and 200-250 for labor. Okay!!! Said I would get it back by early or mid week. Mind you this is the last two weeks before Christmas. So the mother board didn't come in till Thursday, which would have been sooner had it not been the busiest season at the PO. Got it back. Works perfect, nothing lost, everything as it was when it died. Get this... total service and parts were $270. Wow, fantastic. You know when you drop your computer off at Mitec... nice people and all but their is a giant wall separating you from the tech side, and you get the sinking feeling their going to hold your computer hostage. Not at VCC. Everything is there and you can see the projects their working on. There's even a sweet little Doxy who waddles out to greet you. They're friendly, understanding, trustworthy, fast and truly fair on price... What any business should aspire to being. Look no further. They're on Goodyear, worth the drive ! ***** VENTURA COUNTY COMPUTERS WAS and is ABSOLUTELY GREAT!!!!! read more

Ventura County Computers - I mean it! VCC will get my business again. - IT Services & Computer Repair Near Me - Ventura, California

My laptop needed a new battery. VCC estimated it would take a week because they had to order the part, and the day after I dropped it off, I received a text that my part had come in, and my laptop was ready to be picked up. The new battery definitely solved my problem, and the cost of the repair was much lower than buying a new computer with similar specifications. I will use them again. read more

Ventura County Computers is fantastic! We had a major issue this week when one of our Dell Precision workstations (our Landscape Architect's computer running AutoCAD) wouldn't start. I brought it in, and within 2 hours they had it diagnosed. They replaced the failed drive with a speedy SSD, installed a 4TB backup drive, and set everything up perfectly. The machine is running faster than it ever has. They were quick, professional, and super helpful -- we will definitely be using them again and I highly recommend them to anyone needing computer repair or upgrades! read more

I have used Ventura computers before and remember feeling I was overcharged at the time. However they fixed my computer and did a good job. Yesterday I walked in and had an issue that took less than five minutes, if even that, to find on the computer. It was just a display setting needing to be adjusted. For locating a setting adjustment on my computer that took a couple of minutes to find, it could have been complimentary in my opinion, or $25 at the most. Instead I was charged $75.00. I feel it was exploitative and I would now not ever recommend. read more

Unhelpful, condescending and rude service......most of the time. Do not go here if you expect to be treated with respect. All of the service providers are not as knowledgeable as they claim to be. You will be talked down to, over-charged and lied to. They will add useless, un-asked-for items to your device and they shut you down if you have the audacity to question them about their service. Shameful business, go elsewhere if you need repair or get stuck with a nearly useless computer that costs you a lot of cash. read more

need a computer worked call these guys they are awesome, very friendly very helpful and they tallk to you like you are a person thank you guys will be back if more work needed read more

Fast, friendly service is spot on. This place is got alot of heart, which is a strange thing to say about computer tech shop. But you feel it the moment you walk in the door. Honest and intelligent. I felt totally taken care of. read more

I took in my Lenovo 5 for a memory issue, Adam said the goal was to have it fixed asap, well 5 hours later he called and it was done, I know that every situation will not be same day but what an incredible service, Thank you! read more

Today I went in excpecting to get my laptop fixed which hasnt been booting, I came in to very nice service and was please. After I dropped off the laptop which keep in mind the back was unscrewed already so they could easily open it up they asked if I wanted to install a hardrvie with windows 11, I said yes and about 30 minutes later they called saying there were too many problems with the motherboard itself and couldnt even unscrew anything. I was a bit bummed after they asked my to come in and pick it up but when I went there everything went downhill. I came in and before I was able to pick it up and leave they requested a charge for diagnosing it. This is typical and not the problem, the problem is that they didnt even disgnose a single thing, no work was put into the computer, 1 The back cover was already unscrewed by me 2 they said they didnt even unscrew anything on the motherbaord, 3 they said they didnt wanna work on it since its too much work. So 60 dollars for literally not an ounce of work in the span of less than an hour. They tried to make it better saying it would cost 120 but for me it would be 60, it shouldwnt have been anything. I didnt know what to do and wanted my laptop back so I had to pay, I paid for nothing whatsoever no work at all not even a single screw was unscrewed by them!! this was very scummy behavior. With the help of my father who went back for my torubles he put some sense into them and told them how bad their preactaces were and they were absusing kids money. I wasnt aware of any charge beforhand and no money talk was every in question until I had to pickup my laptop. I should have atleasat been told what I would have to pay for them to look at it. this was very very very unresponsable. and on top of that when I finally got a refund the owner was chuckling and didnt care like he knew he was in the wrong. WOULD NOT RECCOMENED. read more

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And here I am again, singing the praises of Ventura County Computers. I bought a new laptop and although I know there are many "inexpensive/free" ways to transfer all files and apps from old to new laptop, I knew that I was just going to be in for frustration - and potentially disaster. Since I can't afford much downtime on my laptop, off the new and old laptops went to VCC. A mere few hours later, it was ready to go. Everything transferred PERfectly. I'm up and running, with almost no downtime and, more importantly, no frustration. read more

I called and let them know everything I needed done (fixing the wiring installing bios on the new ssd and installing a new motherboard ram and cpu) even told them that I may need them to pick up and drop it off after asking about the price they tellvme 150$ an hour I say well your website says 90$ an hour the owner Rick laughs it of and says bidenomics sorry we haven't updated it yet I made it clear that I would prefer a lower price and Rick was able to quote me at 200$ before tax not counting the cost of the ssd and said I would have it back that day. After that his associate Adam was suppose to work on and decided it wasn't enough money and started causing problems, Without calling to tell me they decided to hold it over the weekend and said if I wanted to get it sooner it would be an additional 200$ not only did they forget about doing the bios in the ssd he just copied over an old one knowing it was different motherboards and that it would cause problems later causing me extra delays in their service and me having to spend more money and my own time to get the parts and install the new bios myself they also refused to work on the cable management at all unless I paid more and gave it back worse than before there's now a visual bend in the graphics card they didn't plug up 6 out of 7 of my fans tried to tell me it might've come loose but all of the power supply ports were just left stray in the back they just plugged up the leds to try to get me to come back and asked for more money for them to fix what they messed up and it's been 50/50 so far of weather it wants to pick up the ssd they installed with my bios anyways let me be clear tho that Rick was a great help he was more worried about customer satisfaction so as long as you know exactly what to ask for you can get a good quote otherwise Adam will find any excuse to run the clock and charge you absurd prices they're wanting 2.5$ per minute but can't even bother to make sure my fans are all running and working theyre practically doing adult legos. read more

I have an old Mac, so when I couldn't pair a new mouse to it, and couldn't log in, I "somehow" managed to enable "mouse keys", which stopped me from using my old password. After trying everything I ever knew about troubleshooting my Mac, I gave up and called the first computer repair store I found in Google. I opted to pay over the phone and have a tech give me direction in resolving my issues. Bottom line, my computer is now again running and I am overjoyed! The cost -$60 - was totally worth it. Thank you! read more

I was referred to V C Computers, a few weeks ago and am happy that I followed through with that referral. Rick received me very nicely by phone and Michael went on to be very service oriented... You ought to check out their work space... They have several computers set up around the office that they are working on & Michael was able to advise me and assist me to get my new computer set up, get the hard drive data transferred & all running well... There's a super advantage over places like the Geek Squad, where you lose your computer for 8 days at a time... & it's hard to get ahold of Geek Squad... They were reasonable with their pricing and let me know I could check back in with additional questions... read more

Did what I couldn't and migrated data from what SSD to another works perfectly but unfortunately it was the wrong SSD that the data was transferred, mainly my fault for not specifying which one but maybe in the future I'll buy another SSD and get its data transferred but regardless they did a great job. read more

It's taken years to ferret through all the so called Computer Repair stores in Ventura County but I've finally found a company who will stand by their repairs, offer advice and go the extra mile for their clientele. Ventura County Computers is the only company I bring my computers to. It is the only company I recommend to friends and family and the only company worth my time to sit down and write a review for. If your computer or you need help, don't waste your time with the rest, go to the best and that is Ventura County Computers. read more

I have used this company for years and they have been enormously helpful to me. My screen froze and evil hackers tried to drain my bank account. I called Mike and he resolved the problem and explained why this happened and a few words about this type of scam and how to avoid it. Also, several times Adam came out to my home to fix some dumb thing I did. Rick is also very helpful and explains things well to my 82 year old ears! Their prices are very reasonable too. read more

I had my computer hacked. Brought in my computer. It was fixed well and for a fair price. Great customer care and quality repair. Highly recommend Ventura County Computers. read more

I highly recommend VCC. I am old school and not a techie. They are knowledgeable and trustworthy. Thank you VCC.

My computer of 10 plus years crashed and I was heartbrokened at the thought of losing our babies' pictures and videos that I knew I should have backed up all these years but never got around to. Well, thanks to the gentleman at VC Computers, not only were all my valuable data saved but they made my old computer run like new, AMAZING! From start to finish, they were all professional, patient and friendly. Even with phones ringing and customers waiting, when it was my turn they took the time to answer my questions and get detailed information to do all they can to help. It's obvious they are experts with extensive knowledge of old and up to date technology. And their prices are more than fair and reasonable! Thank you so much Rick, Michael and Adam for saving our family memories and our old computer! read more

The main reason I am writing a review is to notify Mac users to not be a dumba$$ like me: take your faulty Macbook into a repair shop that specializes in Mac repairs (or call Apple Support FIRST). The issue I had with my Mac was that I couldn't access my user account anymore, possibly due to a virus. I would type in my password, the loading bar would load to 75%, after which a black screen would appear--everything in my user account was inaccessible and that was that. After going to Ventura County Computers, I walked out paying $240. What services did I receive for that whopping $240, you ask? Well. What I got back was a new user account they created with documents extracted into that new user account. Yet... the actual issue was neither diagnosed nor fixed. And what about those documents they supposedly saved and were able to present to me? Well, the man I spoke to (this will come as a surprise to him since I didn't call to notify them after I discovered this because they clearly can't do much else for me) didn't even bother to check if those documents he extracted were viable, working docs or not. I got home, tried to open at least my school notes (since they couldn't "save" my thousands of photos in my Pictures folder), and surprise, surprise: they were *all* broken files. I couldn't open ANYTHING. Not a single file he extracted was a viable file. I paid $240 for literal actual nothing. It felt like a complete spit in my face after I walked out of the store paying what I did. Then it felt like a blow to my head after discovering the broken doc files when I got home. I know I'm one of the least computer-savvy millennials out there, but I'm not oblivious (which the guy must have taken me for). I know when non-thorough work has been done. It's not that hard to figure out. I wish the man who helped me would have at least double-checked to ensure that the documents he kept saying he saved could actually be opened. Instead, he didn't, and was happy to just throw his hands up and say he did everything he could and then take his $120/hr. Now, I know VC Computers did the best they could in trying to fix my Mac (because they said so), but they SIMPLY aren't Mac experts like those who base their profession solely on Macbook repairs are. After I received and paid for the VC Computers services, I called Apple Support and discovered that the physical service I received (which took VCC 2 very expensive hours to conduct) was something that I could have done for free with their guidance over the phone. Now, I'm not talking about the time they spent on diagnostics. Yes, VCC took the time to run diagnostics and a malware scan and had to spend their time trying to figure out what the issue was, but I know for a fact that the actual *thing* I received back was not worth $240. Here's the way I see it: as a private tutor, I charge a student hourly. However, I will *not* charge that student if I spend 2 hours laboring because I'm trying to figure that student's problem out as I go along. I'm there to provide solutions and results, not "learn as I go and do my best and still charge that student for my lack of thorough and complete expertise anyway." And yet, the guy I spoke to kept asserting that what he charged was 100% justified and would hardly let me get a word in. Oof. That's a bad look. It's a simple fact: if a true Mac expert had taken a look at my computer, they would have diagnosed the issue and solved the problem much more quickly. Luckily, I was refunded for 1 hour so I don't feel this experience was an absolute blow anymore. But here's the bottom line: just take your Macbook elsewhere. And as for VC Computers, maybe rethink that premium hourly rate you charge for Mac services because... who are you kidding? Never again. What a headache. read more

Spent frustrating hours trying to diagnose and access my Dell Inspiron Desktop without any luck. There are over 30000 pictures on that machine. While I had some backups, I probably would have lost some pics I hadn't backed up. Ventura County Computers cloned the HD to a 500Gb SSD. So far so good Ventura County Computers - Thank you Richard E. read more

I am so thrilled at the service at Ventura County Computers! The Laptop died on Sunday morning, by Monday afternoon It was working again. Absolutely fast service, well done, pricing is great and the men that work there are awesome. Just know how to use your computer, not how to fix it? Take it to Ventura County Computers! It works better now than when it was new! read more

Right in the middle of our transition to virtual learning, my laptop started loading a black screen upon startup. I have a geek squad membership, so I wasn't too worried. I ran over to Best Buy the next day and their team member suggested that I purchase a new LCD for my laptop, so I did. I took my laptop to VC Computers and asked them to install my screen because Best Buy was essentially too busy. I explained my problem to Michael and he told me that he would have it for me no later than the next morning. I get a call [a couple hours later] from them telling me that they fixed my computer without replacing the screen. Not only were the a lot quicker in service compared to Best Buy but they're a lot more knowledgeable as well. Don't waste your time going anywhere else! Good prices too! read more

I used to go to Mitec on Thompson. Not anymore. These guys are faster and have better prices than Mitec.

My laptop computer was running so slow I was about to replace it with a new computer, I decided to try and get it repaired to save some money. I dropped off my computer at Ventura County Computers and it was repaired within 4 hours. I am extremely happy with the results. read more

My computer crashed and although it was under warranty, I took it to get repaired locally as I needed it for work asap. I found VC Computers and spoke with Michael who said he could assess it for me. He provided prompt service and replaced my computer hard drive at a reasonable price. I was glad that I brought it here for repair. I was very pleased. read more

Rick, and the Ventura county computers crew helped me build a new rig. I researched the parts and they built it very close to cost with what I felt was a very fair labor rate. From the day I first called to that of pick up was only 7 days. Everything works great, and I'm very happy with the customer service. I'll definitely buy my next rig with them when I upgrade. I love games, but I'm just too old to trust myself on not screwing up a build lol. These guys nailed it, no issues here Thanks read more

I can't say enough about VC Computers and their staff and technicians. We brought this company in for a second opinion to some highly quoted work that didn't seem to be appropriate for our needs. VC Computers came in and accomplished all of our goals in a fraction of the time and for a fraction of the cost. They are honest, reliable and speak transparently so the customer can truly understand. I highly recommend this team! Michele Camarillo read more

Hired them to fix the WiFi on my hp laptop. I installed Linux on there and it no longer supported the WiFi adapters. I researched the solution but needed to connect to an Ethernet cable to fix it and I didn't have access to one because I was down here for work on a boat. Dropped it off emailed them the link that detailed what to type into the terminal. They were backed up said they'd get to it. Three days later they charged me 100 dollars and said they fixed it. Tried it after I left nd it didn't work. They said they didn't get my email and had to work on it themselves. In short. They suck and they didn't do the job I hired them to do read more

VCC took great care of my family and neighbor. They upgraded our OS from Win7 to Win10. The work was done for a very reasonable price, and the guys were fun and easygoing. They made this transition for my 96 year old grandmother and 73 year old mom as easy as possible. Our neighbor had her computer upgraded as well, from a 32x machine, and all work was done for a reasonable price and in a speedy manner. They also sell GPUs, CPUs, and other hardware. They can do custom computer builds to meet a wide range of needs. The office is clean, organized, and efficient. They are prompt to answer the telephone and have very professional and polite phone skills. Additionally, they gave us a small discount on additional work we needed. Their time and energy is much appreciated and I am very thankful. read more

These guys are serious pros! They were my consultants as I looked for a new laptop to purchase... they talked me through the details and helped me realize exactly what I needed. I had heard them advise about increasing the performance of older machines with a solid state hard-drive... I had them install a big new one on my brand new computer. My machine is amazingly fast, always ready to go... and I know I have Ventura County Computers any time its not! Thanks guys! Great to know you. read more

After having a problem with MS Outlook when I changed my ATT email password, I took my laptop to a local shop in Oak View. They could not fix the problem but did a work-around which was really cumbersome and annoying and they did a "tune up" which consisted of deleting several programs, including one with a paid subscription all without asking my permission. And all this required over 2 days in their shop. After looking at the Yelp reviews, I took the laptop to VC Computers. And in 1 hour, Mike had the problem diagnosed and fixed!! I cannot tell you how great both Mike and Rick were throughout the process. These guys really know what they're doing and I HIGHLY recommend them based on this very positive experience. I'd give them 10 stars if I could. read more

These guys are awesome! Went in because my MacBook Pro was not starting. Called me within a couple hours to let me know that my logic board was fried. I knew it was coming and I already had an estimate from another repair shop. They came up with an alternate solution and saved me a lot of money. Also installed a solid state drive. My computer is running better than it did brand new. Great service! read more

Another fantastic performance by getting the job done lightning fast. I was having indications of hard disc problems, brought it in, and in 2 hours it was back in my hands working flawlessly, all for a very reasonable cost. Leaving town in 2 days so their performance allowed me to wrap up a lot of loose ends. read more

VC Computers has helped me troubleshoot several issues with my computer. Their expertise and ability to handle issues remotely equaled expedient resolutions to my computer troubles with minimal down time. Outstanding customer service and very reliable. read more

I took my daughter's HP laptop to Ventura County Computers yesterday. It's a really good laptop that she uses for school and editing videos. It had become extremely slow on boot-up and loading programs etc. VCC installed a new Solid State Drive, in place of the old hard drive, as per their suggestion. They cloned the old hard drive to the new drive perfectly, all data present and programs present and working. As was the case when I had them install a SSD on my desktop computer, a few months ago, their suggestion to do so resulted in a computer, seemingly better than new! The laptop went from a boot-up time of 2 to 3 minutes to just seconds! Loading of programs, applications and internet went from sometimes minutes to near instantaneous! Photoshop and my daughter's video editing program have improved dramatically in performance/ease of use! She is thrilled with her "new computer"! Extremely cordial and helpfully informative staff, it's been a pleasure to have done business with them. Cost of service was very reasonable and, as is their stated usual goal, both times I have had services performed I brought the computers in the morning and work was completed and ready for pick-up the same day! We definitely have found our "go to" shop for computer repair and upgrades (they build computers as well) and would highly recommend them for your computing needs! Thanks guys! 5 well deserved stars! read more

Toby and Rick are most amazing at their computer knowledge keeping me updated with Windows 10 upgrade among other things. My wife and I have a business where we rely on tech help from them. We particularly feel the remote access that they have is valuable in that we do not have to bring the computer in to get services. That is very helpful. We definitely recommend them as the computer specialist in Ventura county. Greg Macke read more

My Desktop PC finally gave up. Unfortunately, it was gone and nothing could be recovered. Took it in late on a Thursday and was back up and running pretty quick even over the New Year holiday. Rick and Michael we're very informative and helpful. Now I have a new solid state hard drive which is much faster. Their turn around to install an even larger solid state hard drive which I belatedly realized I needed and clone my newly restored PC was while I waited (10 minutes or so). Glad I found them on Yelp....you will be too. Thanks guys and be sure to say hi to Miss Ellie too...the cutest dog ever. read more