This service is terrible, I was paying for 250 meg service for over two years and only after a…read morestorm they should up to fix the service to the street. The technician said the equipment on the pole was so old it cannot carry more than 100 MB service , no way could it do 250 mag that I've been paying for for over two years . Even after they fixed it it really wasn't even that much better , may be a little more stable. If you pay for 250 meg service , you get 200 if you pay for 500 meg you get 414. Meg customer service is a joke tech-support's not any better. I finally got rid of all of their equipment after years, I finally was told I could buy my own modem that would work with there system. It's so old , but if there was any other provider in North Georgia market I would do that. Now with 500 meg service I still can't watch a movie with out it stoping . with 1 TV .... 500 meg service should run at least 30 devices and not miss a bet... Over priced, no one has a clue how the internet runs. Talking about the internet with them is like Tic Toc talking to out government. I do live in the city limits so I should be able to get internet in 2023 ... Calling about getting some of the over charge service back that I paid for years .. is a f... joke You are talking to the customer service person on the phone and you can the kids yelling in the background... they have no idea what you're doing...

The TruVista service in Tifton, Ga is Terrible. They lie to you and tell you that their Supervisor…read moreis in a meeting and then they tell you that he is out of town to avoid talking to you. They say to call an 800 number to address your concerns and nobody answer the telephone. LOOK AT ALL THE BAD REVIEWS ON LINE. BUYER BEWARE DO NOT GET SERVICE FROM THIS COMPANY!!!!! READ THE REVIEWS DON'T JUST TAKE MY WORD!!!!!!!

My tv loads more than it plays programming. I have called them twice in two weeks and they have not…read moresent anyone to handle my problem. I am really paying them for nothing! But they still take the money out of my account. I wouldn't recommend them to anyone.

Best Wi-Fi you can get. Reasonably priced and great customer service. We have been a customer for 3…read moreyears with only 1 minor issue. Called and it was fixed in minutes. So happy to be free from Windstream!

Did a very good job. Good follow up and very attentive. They definitely knew what they were doing…read moreand took all the steps necessary to get the job done. Will use again!

Switched to Solutiant after several years of poor service from several other providers. 1st time I…read morehave been told a project was going to be "Seamless" and it actually was!! Very professional before, during, & after the install.

Courtney knocked it out of the park on this Starlink installation. He showed up in the time window,…read morelistened to what I wanted done, and nailed the installation with practiced speed and proficiency. Having gone to another installer who had a lower price and was disappointed, Courtney pulled it all together in perfect fashion, and made it work. use this company and you won't be disappointed.

On time (actually early) installation. Over and ABOVE service. Excellent explanation and review of…read moreDish features. Can't say enough good things about the experience.

This "company" (Kinetic) has the worst customer service, and they raised the price of my service…read morewithout informing me. Total trash bag company that makes you wait on hold for extended periods of time and they attempt to bully you when you request a disconnect. Well, the last time I looked, this is still the good old USA where I can "still" do business with whom I choose to do so. Listen up Kinetic/Windstream: if you want to get , and retain new customers, then improve your business practices. It's pretty simple.

RUN FAR AWAY FROM THIS COMPANY IF YOU CAN! It is the only option where I am in Rabun County. We…read morehad service installed 3 years ago -- at the time, the installer told us we needed TWO ports but only ONE port was available. He installed it anyway. We've been paying ever increasing rates for "up to 10MB" per our bill. All the customer service reps in Puerto Rico say our internal paperwork says we have only up to SIX mb. So we're paying for 10MB and 2 ports but have only 1 port and up to 6mb. We've repeatedly complained that A: every single day we have outages, lags and blurs if we attempt to use more than 1 device. B: with 1 device, we get 6mb maybe, sometimes. With 2 or more -- forget it -- we get 1mb or 2mb or maybe 3mb. They refused to send a tech out until finally today. We had finally reached a human being who listened and could see that we had only 1 port but needed 2. We waited all day for the local tech --- only to have him say the paperwork wasn't done correctly -- it should have been written up as a service call. He understood all about the port situation and said he'd speak with "Zach" in Hiawasee and Zach would get us squared away. Zach called us a short time later -- he is in BILLING! Not tech support so he was of no use to us and he transferred us back to Puerto Rico and the same useless tech support we have been dealing with over and over and over. We're calling a Star Link installer to meet with us next week at our home. It has been an absolute nightmare trying to get anywhere at all with Windstream and trying to get a technician to come out to see if there are any ports available now or to see if our installation was not done correctly. We have not gotten what we are paying for for 3 years now and feel like we are owed a gigantic credit.

The internet service itself is great - very reliable, and the guy who did my installation was…read moreawesome. The company itself is scummy. Customer service will talk you in circles for hours. They straight-up lie about their prices to new customers. They repeatedly try to put an equipment rental fee on my bill even though I supplied my own router. They'll also raise your bill every year with no justification. And forget about the "prepaid Mastercard reward." I never got mine despite calling about it numerous times. If I had any other option, I'd go with another company just to avoid giving Kinetic another dollar.

The service was spotty at first. After many calls and service calls, they got it straightened out…read more I cancelled on 5/5 2026. They have continued to bill me. I called 2 weeks about this and was told to wait for the final bill. Today I was billed again! Plus 15 dollars. Now I try to call and their system recognizes my phone number, tells my the account is closed and hangs up on me. I can get no where trying to ask a question. My advice, GO STARLINK!!!!!