Doyle was by far one of the most knowledgeable and friendly sales reps I have ever encountered. He…read morewas direct and accommodating as I upgraded my iPhone. The skill of Doyle could be seen also through his trainee, Landon, who also excelled. Verizon in south hanover has a gem!

Will only go to this Verizon store out of the ones around here. The guys/gals here are personal,…read moreprofessional and very knowledgable. If they do not know something they find the answer our for me. My rep Doyle did everything for me and was helping me choose the best options that work for me. He didn't force me t buy anything and was honest with me. Amazing job! I will always go here for my Verizon needs.

We recently upgraded our phones to the iPhone X Max and decided to stop here and we must say that…read morethis store is not your typical Sprint store. We scheduled our appointment with Amanda who was extremely professional and knowledgeable and was very friendly and helpful. She took the time to review our account which was an older grandfathered plan, did a comparison and helped us save money which was very nice. Amanda also explained everything about our new phones so when we left we felt good using them. The store is very clean and well organized and comfortable ! We did a few other purchases on a charging base and a really cool speaker with Alexa. Brittany also jumped in and assisted with getting us going. She also was very professional and friendly. We would highly recommend stopping here for your Sprint needs, you will be impressed with the level of service provided. This store does it right and other stores could learn from this location on how to provide quality service ! Thank you for an awesome experience !

I had an issue with my sim card that was fixed very quickly! Totally pleased! I recommend this…read moreVerizon team and will be back for my next phone upgrade.

I had called horrible customer service at the Verizon store on 140. Visited the Verizon retailer on…read moreEnglar Road. Worked with Rick and Ricky. Amazing customer service... loved them to death... hundred percent recommend. Come in and see them. Crazy helpful. Thank you!!!

Came in and worked with Dave. Apple MacBook with the dreaded key caps falling off issue after a…read morecouple of months. Full AppleCare+ on the device. Made a reservation through Apple. When I arrived they wanted to charge me a $99 diagnostic fee, and told me it would likely cost me $300 for a keyboard replacement as AppleCare doesn't cover keyboard defects. This is even before looking at the issue in depth. Called them out on it, and the person helping me was a little too "grippy" with my device after I asked for it back. Got the device back into my hands navigating the awkward not letting go of my device, and called Apple immediately after. From some other reviews looks like they overcharge for covered warranty work, in hopes of getting a lien on peoples devices and selling it. Whatever their shady motivations Watch Out! Apple said absolutely covered under warranty and AppleCare+ accidental (if not a warranty repair) and would be $99 if it was damaged caused by me regardless of extent of damages. This place is a bunch of scammers, came here to support a local business instead of going to the mall Apple Store. I can only imagine what they do to older and less informed people. **UPDATE**: As expected, Apple shipped me out a box next day, shipped device in, and it came back next day. Keyboard fixed, no cost.

My daughter is a college student who brought her MacBook Pro in for service. They said they…read morerepaired the laptop but when she got home it wasn't fixed. She came home to bring it to the apple store. According to apple they only ran tests on the computer which apple said should have only taken 5 minutes instead of the 1.5 hours they charged her for. On top of that they did not replace any parts which would be the only reason to charge according to apple. When I called the store asking for a refund they told me they fixed the laptop and were unwilling to refund money that we paid.

The handful of times my father and I have been to this establishment we have been overcharged or…read moregiven the wrong product after we had given the exact specifications of what was needed. Example: a few weeks ago we went to purchase a 6v lightbulb and were told it was $18. Today we went to purchase the same bulb, expecting to pay the outrageous price we had previously, but today it was only $7!! That's a pretty big difference. When my father told the male employee of our previous visit and pricing, we were taken aback when the man openly expressed his annoyance. He talked AT us as if we were lying. I wish I would've gotten this employee's name because he needs a SERIOUS attitude adjustment, one I'm sure his higher-up would love to give him!

Batteries Plus in Shrewsbury Pa staff were very helpful and knowledgeable about the reasons I…read morevisited the store. I plan on returning soon.