I recently had the pleasure of having Tech Marty from IQ Fiber install my new fiber internet…read moreservice, and I couldn't be more satisfied with the experience. From start to finish, Marty demonstrated professionalism, expertise, and attention to detail that truly set him apart. Marty arrived right on time, equipped with all the necessary tools and knowledge to handle the installation efficiently. He took the time to explain the process, ensuring I understood each step, which made me feel more comfortable with the setup. His friendly demeanor made the experience pleasant and engaging. What impressed me most was Marty's meticulous approach to the installation. He checked the placement of the equipment meticulously, ensuring optimal performance and coverage throughout my home. After completing the installation, he walked me through the setup and even helped me tweak settings for the best internet experience. Since the installation, my internet has been blazing fast with zero issues. I can confidently say that Tech Marty's expertise has made a significant difference in my online experience. If you're considering IQ Fiber, I highly recommend requesting Tech Marty for your installation. He's a true asset to the team! Thank you, IQ Fiber, for an outstanding service, and a special shoutout to Tech Marty for making the installation a breeze!

I had them when I lived in Gainesville. The 5-gig service was lightning fast. Going so fast, you…read morecould get you where you needed to go before you even thought about going there. TV streaming was flawless, no spooling nightmares. No frozen screens. All smart devices worked great and for once the ring camera did'nt have a giant delay between the time of identifying someone and when I was notified.

Christopher M. at Verizon deserves serious recognition from leadership. I've been dealing with an…read moreaccount issue for over four months and spoke with more than 15 Verizon employees without getting it resolved. Christopher stepped in and fixed everything in under 45 minutes. He was incredibly efficient, knowledgeable, and genuinely kind throughout the entire process. After so many frustrating attempts to solve this issue, Christopher was by far the most competent and helpful representative I encountered. To be clear, these five stars are for Chris, not Verizon as a whole. Christopher, and employees like him, deserve to be recognized internally and considered for advancement or promotion. Chris represents the level of service Verizon needs to strive for. Thanks to him, I am able to remain a loyal customer to Verizon.

Very happy and it enjoyable service Everyone was helpful to…read moreall the customers in store

My experience with this company has been nothing but exceptional. Such pleasant guys and so…read moreknowledgeable I have used them since I moved to Jacksonville two years ago. They are tops!

From the owner: Cut The Cord Jax LLC is an information technology company located in Jacksonville, FL. We…read morespecialize in cutting the cord and helping you find the most affordable options for your Internet Service Provider and Live Television while not sacrificing any of the quality you are used to getting with your corded TV. We also offer Streamed Television a wifi-based TV option that is only available through affiliates and has over 150 channels including premium channels. Check out our website to learn more and sign up for a demo and setup.

Wireless internet is a GREAT idea, but AVOID THIS COMPANY AT ALL COSTS, even if dial-up is your…read moreonly alternative! The implementation of this great idea by Clear(wire) is terrible. My experience with the company dates back to a couple of years ago, but my experience was so bad that I would not consider going back to them until it was widely reported that they have cleaned up their act. (judging by the blog at http://clearwiresucks.com/blog/ they have not done much apart from changing their name). 1. Every time I called customer support, I had to deal with a hassle of some sort--either the tech didn't know how to answer my question, or I had to go through a script of diagnostics, or some other frustrating customer no-service issue, one of the problems was that they wanted to restart the clock on your two-year contract EVERY time you made an adjustment to your account settings. 2. I was on the hook for a two year contract, and when I realized that they were charging me the same amount as their competitors for internet service that was 1/4 the speed of those competitors, I called to cancel, only to be told that I would have to pay the LARGE cancellation fee (It was like $250!) 3. I haggled with them for 45 minutes, explaining that I was now an unhappy customer, stuck paying way too much for way too slow internet, and they begrudgingly granted me a discount. 4. I set a reminder up in my calendar because i heard that they like to just re-up your contract if you don't call EXACTLY within their window to cancel your account, and when I called, and they badgered me about leaving, they promised that they were going to offer a better, higher speed product. I told them that unless their customer service/tech support improved, I would never make use of their service again Basically, this is the iPhone of the internet--REALLY great idea!!!!!! Implemented by the worst possible company (AT&T). UPDATE: Locations for Clear keep popping up in Jacksonville. Here on Yelp, it appears that each time one goes live, there is a 5-star review on it. I think the company is encouraging its sales reps to come on Yelp and up-star the locations. If you look for Clear in other cities, the same trend exists. I've already flagged two suspicious reviews where the person making them was a new member with only 4 reviews: all of them 5 stars, and all of them for Clear in various locations. Update 2: In April 2009, Clearwire was listed as the defendant in a class action suit. Here's the documentation: http://www.tzlegal.com/wp-content/themes/tycko/clearwirecomplaint.pdf

Dishonest company, I signed up for clear in Dec 2012, upon using the service for a day I…read moreexperienced connection problems. I called and cancelled, I inquired about returning the device the customer representative lied I told me, " you own it, no returns ". I called back and spoke to a supervisor, he informed me I could return the product and was apologetic. I used the return label they emailed me and took all the steps to close my account. I had to call back four times to notify them they had revived the package (per the tracking delivery notification). They insured me I would receive my refund, this was in December. It is now Mid February 2013 and not only have they failed to return my money for a product in their possession BUT they are still billing me. DISHONEST LIARS...... BEWARE

With a lot of us WORKING from home.. we need our connection to keep our job. We have…read moremeetings/schedules to keep. All I ask is to be notified when service is going to be down so I can plan my day. Comcast has scheduled maintenance that they need to let customers know the day before. This is the second time in about 2 months that my internet went down without warning.

Heaven help me. I have a love hate relationship with Comcast. They are bad. Customer service is…read moreawful. My email account, voicemail retrieval just quit working. A few days later, there were news reports of hacking. Of course, Comcast never will admit that they were hacked. It took them almost three weeks to repair my service.

My newly installed services are working just as my old xfinity services did. Meaning, the service…read moreis mediocre. I was expecting this to blow me away, alas the internet has its quirky ins and outs just as my old services. I expected this much after the technician explained to me that i would in-fact (NOT) be allowed the fiber optic lines promised to me by two sales representatives who had spoken to me prior to this sevice installation. I would have told him to pack up and i' just continue with xfinity, but the direct tv technician come first and had already installed the dish. I am not angry, but I am VERY disappointed in the fact that I had been told by one, a sales rep who came to my house a few months ago telling me that I had fiber in my neighborhood. Then, two was the sales rep I contacted and I had asked to verify the internet configuration of my town and he also told me that there was fiber at my location. It was the one and only reason as to why I had agreed to install AT%T at my home. I did not care for direct tv, but I do like saving with bundles. It was a no-brainer. However, when the technician came to me after the dish was installed and told me "they might have it within the next year", I was immediately disheartened. I cannot explain to you the annoyance of having this new service put in and all these holes in my house, plus this gear and wire all over my house, just for my services to not include up-to-date technology. I still have the same buffer times on videos as before. My video game experiences are still frustrating as my connection will drop me completely from social gaming at times. I dont know what my next step is. Is there a way i would be able to get an ETA on when it will be installed in my zip code 32244? I just hate that i wasted my time and made so many adjustments only to be let down. Your sales department needs more training as to not tell customers about products with little knowledge of your companies' current local infastructure. They could at the very least be equiped with an electronic and near real-time map of the homes that have updated hardware or services.

absolutely regret leaving my last phone carrier, was told i would pay $115 first bill because of…read more$35 activation fee. called to add my wife's line and was told that my actual first payment would be $170 and then $110 a month after that, and that's for just one phone. i literally i told the lady no, thank you. you can be on the lookout for the phone in the mail. because i'm mailing it back and going back to boost!!!!! i was with boost for years, and anything they said they stuck to.

Everyone is very helpful and Professional. However disappointed with the actual Xfinity network…read moreexperience. We are having to run our backup Xfinity extender and programs / movies/ shows and news consistently interrupted .

If I could give zero starts I would. My husband and I just moved into our first home and had an…read moreappointment for Xfinity to come out and install our WiFi on March 21st. They said that they were here, come to find out they weren't and never came. They then couldn't reschedule until 5 days later for today... lol insane. Here we are today, we scheduled them to come from 3-5 and we got a call saying that they will be here well after the time slot that worked for us and that we may need to reschedule. Wild.