Absolute rip off. They suck the shit out of you and throw up all over you. We get charged a…read moredifferent fee every month and when I go talk to the manager, she promised to take care of the problem but doesn't. They charged late fees when I'm on automatic payments.???wtf is that??? I called them to give them a new card number, come payment day, they charge the OLD card, then charge me a late fee for declined OLD CARD!!! How fcking stupid and crooked can you be??? Please!! If I could give a big fat ZERO I would.

What an incredible store! They have everything needed to set-up my home in Idaho. Ask for Kerri,…read moreshe is awesome, and made everything so easy for me to find what I need. HIGHLY RECOMMENDED!

I tried ordering a pair of slippers online and my card said it wasn't working. I continued to…read morerefresh and try again and again but it wasn't working and when I go into my bank it putt all my money on hold and in my savings so when I called them they said they cant do anything about it so they gave me a number for "customer service" but it wasn't they kept giving me a random number so I called on my older sisters phone and a nice lady helped me out and canceled some of them and yet some of my money is still on hold but she let me know it would take a few days and also depending on my bank. i recommend transferring money to a cash app card or Venmo card DONT USE YOUR BANK CARD!

Went to the register and was toddly ignored. Ask for the manager and told . She was rude and said…read moreshe was busy

I've been to this store several times lately and what has pleased me most is how friendly and…read morehelpful every employee has been. They greet you every time you enter the store and thank you every departure. Ask you first thing if they can help you with. The store manager helped my wife and me with shoes and was very attentive and patient with us as we tried on quite a few different pairs of shoes. Big 5 sales prices are usually good values, especially compared to other places selling sporting goods. Thumbs up all around. If you can handle overkill with emails announcing sales, their email list provides coupons that help boost your buying power, too.

The store made my $30 refund very difficult. "Come back tomorrow for Rick" is what the clerk told…read moreme. My refund was a charge-back to my credit card. She had me sign my original receipt but did not give me a copy. My sense since the store opened 10(?) years ago is contempt for customer and shame for product.

Friendly people, great selection on cigars. If I lived here you would of had a loyal customer…read more Next time I come threw I will cone back. Thank you