Very quick service and friendly staff will definitely go back! I love this place they replaced the…read morescreen protection beautifully

Fast easy repair with very friendly staff. Highly recommend if you need a new screen protector fast!read more

Wonderful experience. They got me in quick and took care of my broken phone screen quick. Paying to…read morefix a phone is expensive no matter where you go. Very happy with this location and experience.

Note: this place is INSIDE of the American Fork Walmart. For whatever reason, Google maps couldn't…read morefigure that out & took me to the wrong place! My iPhone 6 had a bad battery (its 2 years old), so I decided to pay a "professional" to replace it... I had to drive back & forth to this place 3 times to finally get my phone fixed. Maybe I should be giving 1 star, I don't know... I'll still give 2 stars because they were apologetic & offered me some free stuff (which I appreciate), but really, I just want a working battery for my phone... What happened: The first time my phone was bricked (the battery couldn't be charged/ my phone couldn't turn on, even after hours of charging). The 2nd time, i was given another flawed battery that couldn't hold a charge, and the 3rd time my battery worked like new. I'll give 2 stars because my battery works, but I can't give a higher rating because I had to make 3x round trips to this place which cost me a couple hours in travel time.... (not to mention the gas).

Got there to get my phone screen fixed real quick during open hours and there was a sign on the…read moredoor that said they would be back in 20 minutes. Lame. That is a long time to wait

From the owner: ZAGG Traverse Mountain is a leading retailer of the best tech accessories and mobile solutions in…read moreLehi, Utah. We aim to help our customers extend the life of their electronics through screen protection, cases, power banks, keyboards, speakers and headphones. Broken InvisibleShield? Why wait for your claim to be processed through the mail when you can visit your local ZAGG store? As an Authorized Warranty Center for damaged InvisibleShield screen protectors, ZAGG Traverse Mountain can process your claim and replace your broken screen protector on the same day. Whether you're in need of industry-leading screen protection for your device or require InvisibleShield warranty replacement, ZAGG Traverse Mountain is here to help. Visit us in Lehi, Utah today for all of your screen protector and warranty needs, or to browse our industry-leading tech accessories.

My wife was stranded on the freeway about a stone's throw from this location. "All circuits are…read morebusy", it said repeatedly. If you want to pay twice as much for half the product, this place is for you. Good luck if you have an elderly mother like I do and can't depend on text messages to go through. It's a glitchy network. They know it but keep selling plans they can't properly support. There are other options. Please consider them before you sign your life away for a free phone at twice the price of the competitors.

Verizon and the employees of this store are criminals. They are horribly dishonest, shady and will…read moredo and say anything to get a sale. Do NOT trust anything any of them have to say. I became a customer in March, turned in 5 nearly brand new phones to participate in a promo in which I was expecting and promised repeatedly a complete credit for new phones for converting from T-Mobile. That was the promise and the highlight of the promotion. I have spent 6 hours in the store sitting next to people trying to resolve and have had zero results. They stole over $5,000 worth of phones and did it with a smile. My bill is nearly $500 per month for 9 months and it should be around $240. They do not care about people at all... it is all about getting sales. RUN AWAY!

This franchise has always treated me very well. It's a little more to buy at the mall versus…read moreonline, but it's worth it.

Kyson was friendly and super helpful. He replaced my screen protector quickly and even readjusted…read moreafter he found a tiny piece of dust. I was impressed with his level of care and efficiency. I'll be back!

Customer service was excellent. I really liked that they had enough people to help everyone.read more

Never had worse help. Had a phone lined up then gunner ill advised me to cancel the order, then…read moreproceeded to tell me he couldn't actually restart it and help me complete it. Contact with Verizon has been useless all day.

FixIT Mobile completed non-trivial repairs on two of my late-model Apple mobile devices:…read more 1. Replacing a fractured camera lens on my iPhone 13 Pro Max 2. About 4 months later, replacing the faulty USB-C port on my Gen 5 12.9' iPad Pro. I priced both repairs at a nearby authorized Apple repair shop before turning to the helpful and super- friendly staff at FixIT. Not only were FixIT's final prices 35-45% of the authorized Apple service center's, their turnaround time was 1 day vs 3-5, This hogh-im difference was caused by the latter's failure to keep the required parts in stock. FixIT Mobile has demonstrated to me that they are fair, competent, and effcient. I highly recommend their repair service.|\

This is the worst experience I've had in a long time: -…read moretold me they would call back and then never did on 5 separate occasions. I had to call them each time when they are supposed to communicate with me. - many employees seem to know next to nothing about their products -lost irreplaceable photos and videos after telling me they would be able to transfer to my new phone - i got different information from different staff - every time I went it literally would take forever Even when they know I was coming So frustrating and don't plan to go back.

Beware of scam! We were told we would be receiving $300 worth of accessories for free (because…read moreyou've bought three new iPhone 14s), However, we are now finding out the accessories we did NOT want or need are being billed to us for $24 a month and the staff that did this is no longer at the store, so we can't return the items either, even ones that are not working. I called the 800 number and was told there was nothing that could be done. So if a deal is given to you, ask many questions as their deals seem to be costing us more money. Avoid this store.

In the past this store has had its issues. Poor customer service, selection of products, and never…read moreknowing when the store is actually opened or closed. However with their new management I was extremely impressed. I had a very rare and unusual issue with my AT&T line that AT&T themselves couldn't figure out. Hours and hours with customer service and no fix. This was an issue AT&T had created so rightfully so I was upset and frustrated. However when I walked into this store and spoke with Jamie, one of the new managers, he sat down with me and walked through every possible solution and what we could do to try and fix it. He was extremely thorough and took all the time that was needed to help me. He did the same for other customers who came in before me as well. So as long as Jamie is there this store will be in good hands! Highly recommend y'all ask for Jamie and you'll be good to go!