I called to order Verizon serivces at my new home but they billed me incorrectly. They signed me up for the wrong promotion, when I called after receiving my first bill, they would not honor the promotion and told me it was too late to "change." That is very bad customer service since I was not able to see my billing until "it was too late." I am glad that there is no contract so I am able to cancel and go with another service provider. read more