We dealt with Legacy Properties, specifically Chandre Valdes, after a unit they managed leaked and…read moreflooded our home. While this wasn't the first incident, what escalated the situation was not the leak itself--it was the response. Chandre was dismissive and openly arrogant, stating that these issues are "to be expected." She avoided responsibility, attempted to brush off inspection requests, and never inspected the source of the original leak. Her conduct was unprofessional and outright rude. As a result, we prepared to file a lawsuit against both the unit owner and Legacy Properties as co-defendants. We had documented communication from the upstairs tenants pointing to ongoing maintenance failures and lack of oversight. We were also ready to file a formal complaint with NARPM and pay the required fee. The matter was only resolved when the owner stepped in and agreed to cover damages -- at a reduced but acceptable amount. The takeaway is simple: Legacy Properties' handling of this situation nearly exposed their client to legal action. Their lack of oversight, poor communication, and dismissive attitude not only failed the tenants but also put the owner's interests at risk. Tenants should be aware: maintenance concerns may be neglected. Owners should be cautious: poor property management can leave you legally vulnerable. And to Chandre Valdes--professionalism and accountability are not optional. A dismissive attitude will eventually have consequences.

The manager at The Grove. She is not a people person at all and the elders that live here need…read moresomeone that will treat them with dignity and respect and listen to them and not dismiss them.

I've absolutely loved living here for the past three months. The community itself is beautiful and…read morewelcoming, but what really makes this place stand out is the staff. Everyone is incredibly friendly, approachable, and genuinely helpful, which makes a big difference in day-to-day living. I've only needed to submit a few maintenance requests for minor items, and each time the response has been quick and professional. The maintenance team is always friendly, respectful, and resolves issues efficiently, which gives me a lot of confidence in how well the property is managed. Living at Trinity Exchanges has been such a positive experience, and I truly appreciate how much the staff contributes to making this community feel like home.

We have had a wonderful experience living at Trinity Exchange Apartments and just renewed our lease…read morefor the third time! The community is clean, well-maintained, and very welcoming. The management and staff, Melanie and Mitchell, are professional, friendly, and always responsive whenever assistance is needed. A special shout-out to the maintenance team, Christian and Javier, who handle requests promptly and make the process completely stress-free. The location is excellent, with easy access to shopping, restaurants, and major roads, while still feeling peaceful and safe. Overall, Trinity Exchange is a great place to live, and we highly recommend it to anyone looking for a comfortable and well-managed apartment community in Trinity.

STAY FAR AWAY! The rating speaks for itself. Greenlee…read morerealty specifically Lisa the property maintenance manager is a corrupt and crooked management company! They illegally went into my home took property that belonged to me, the AC was going in and out for 3 months. House got struck by lightning and it took them almost a month to fix basic appliances. I called Pasco County building code and they found multiple violations including live wires under the sink where they disconnected garbage disposal but never installed another one. The best part was they tried taking me to court and I ended up winning getting everything I asked for. They had to give me a free months rent and reimburse me for my washer that they illegally took. At the end they took half my deposit and several of the line items had no explanation. Trust me stay away from this company they are horrible management, rude employees, and will screw you over at the end. LISA SHOULD BE FIRED! She will lose this company business.

Don't rent from this realty company they are thieves lazy and the s*** they got isn't worth the…read moremoney I found a house I ffilled out the application gave Katie the $80 and 2 minutes later she's texting me that my credit score was too low she doesn't call me like a professional would she texts me Katie is so lazy that she gave me the addresses to the real estate that I was looking at and gave me the code instead of taking me like the rest of the world's Realtors does out of all the places I looked at I found one and that's when she texted me in 2 minutes that my score was too low she didn't bother calling my landlords and I'm 60 I've been renting a long time in New Jersey she didn't check my background I never been in trouble a day in my life my advice fire Katie get a professional j9

Philippa is AMAZING. As a first time homebuyer looking for a house during one of the craziest…read moretimes, Philippa was extremely helpful and more importantly brutally honest in the best way possible. She took the time to get to know me, what I was looking for and didn't waste time helping me find the place I can call home. She could tell within minutes of walking up to a property if it was worth a walk through or if we should move onto the next one. Philippa took the time to make sure I understood what to look for in a house as well as every part of the home buying process. When my initial offer didn't get accepted, she quickly negotiated details of my offer with the listing agent on a deal that worked out perfectly for everyone involved. If you want a realtor who knows what she's doing and can make anything in the home buying/selling process a breeze, Philippa is the best.

Providing service of buying or selling your home. Philippa gets things done! She knows how to…read morebalance the right amount of communications with the actions required. I have been touring multiple homes with her and we worked on a few condo projects together. She knows how to negotiate for your best interest and truly provides maximum value.

I recently was in middle of huge move from California to New Port Richey area. It was chaos and…read morequick. However, with Michael's help (and his office staff!!), the transition to a rental, managed by All County Associates, was expeditious and professional. More than that, Michael bent over backwards to help me get approved and keys ASAP and always with a smile!!! ;-p Look for their sign if you are looking for a rental, you will not be sorry! Thanks team!

From the owner: We specialize in Residential Property Management and that's all we do. We DO NOT SELL Real Estate.read more

I had a very uncomfortable and concerning experience while attempting to view the property located…read moreat 3545 Haystack Road, Zephyrhills, FL, with realtor Shannon Coughlin, who stated she works with Davis Clarke, Inc. / DC Property Management and Charles Rutenburg Realty. Ms. Coughlin initially stated that I would be able to view the home if I provided a copy of my driver's license. Relying on that representation, I sent both the front and back of my driver's license. After my identification was reviewed, the showing was denied, and she stated that she felt "uncomfortable." When I asked why my identification was requested and why I was told I could view the home if the showing was not going to occur, her tone became rude and dismissive, and my request for a clear explanation was characterized as being "argumentative." She then provided multiple inconsistent explanations, including stating she did not receive the back of my license, later admitting she did receive both the front and back via my business email, and then stating she could not proceed because the license did not come through via text, even after acknowledging receipt by email. She further stated she was not checking for it and again said she did not feel comfortable moving forward. At one point, she stated, "I see now it wouldn't work with you renting from me." No objective or consistent reason was provided, and the showing was denied only after my identification was reviewed. The shifting explanations and denial after reviewing my identification left me feeling scrutinized and subjected to what felt like prejudiced treatment, rather than being evaluated fairly as a prospective renter. While safety or verification protocols may exist in real estate, they should be communicated clearly, applied consistently, and handled professionally and respectfully. This behavior is unacceptable and fell well below the standards of professionalism, transparency, and fair treatment that clients should expect.

they responded to our message real quick. professional and helpful. will recommend them to peopleread more

Betty was very kind when I inquired about the rental on Cynthia in Spring Hill. I ended up getting…read morea different place but was very pleased to talk with her and interact with her in all of the potential housing I looked at this last month or so. Excellent, and highly recommended. Also, I have heard nice things about this agency in general from other renters on NextDoor and Facebook.

From the owner: Since 2010, Success Property Management has been connecting tenants and rental property owners…read morethroughout Florida's Nature Coast. We manage single-family and multi-family residential properties and will discuss commercial property management on a case-by-case basis. Success Property Management is a Member of the National Association of Rental Property Managers (NARPM), The Better Business Bureau, and we are an Equal Housing Realtor. Our mission statement is: "To continually strive for excellence while providing our clients with the highest standards of service in the property management industry." In addition, our vision statement is: "To be recognized nationally as a leader in the property management industry while upholding a reputation of field expertise and high ethical standards." Discover what our commitment to customer service can mean for you. To rent, buy, sell or to have your property professionally and efficiently managed, we invite you to contact us at Success Property Management.

Mike Mestre with Integrity Realty & Management Inc embodies the name of his company. When Mike says…read morehe's "going to take care of it," I don't have to worry about "it" not being taken care of. He is a great liaison between landlords and tenants. I own Cool Breeze AC and have worked with Mike personally on several of the properties he manages. He cares about quality of service to make sure the landlords are getting the best work at a fair price to protect their investments. This also translates to the tenants getting their issues fixed in a timely manor to enjoy their home. He also makes sure that the contractors are paid in a timely manner. A win, win, win. Mike actually "manages" these homes and he makes sure he brings in professionals to solve problems for his landlords and tenants. If you ever thought about being hands off with your rentals/investments, call Mike. His experienced and service is at the top of the industry, and he's trustworthy. -Mitch

Mike Mestre does a great job managing my property. They make it hassle free & are super proactive…read more Everything from background checks & inspections are taken care of. Maintenance is handled on their end & if you have warranties on appliances they take care of things through that process also. Great job!