Worst customer and patient care at the dental office in Nogales I would never go again the…read moreassistants are always in there phone instead of helping you all you here is gossiping and the doctor takes forever to go in

The phone number you call is a call center that does not know if their are appointments or anything…read moreon the clinic they set up wrong a appointment that once you get to that appointment the doctor has already left or won't help you even if you are in pain they say no and don't help you it very bad to have a doctor who does not see their patients also random people walk in and out of the office and do what they want and not do their jobs it is a horrible experience to not be help when it is needed worst service ever

Dr. Diaz can be found in Nogales Sonora near the border with Nogales Arizona. I've visited several…read moretimes and am pleased with his treatment and bedside manner, so to speak. I find him thorough and professional and willing to sit down and discuss your medical issues. He has helped me with medical problems that neither the VA nor American doctors would address, one being long term constipation, which both mentioned previously slough off as being inconsequential. At any rate, Dr. Diaz is a good doctor who does a good job, something to be admired in this day and age.

The front desk personnel were nice. The tech who took my blood pressure was really nice. Dr…read more Crawford came in with two other young women. Didn't introduce them. The women said nothing to me. They were just there making me more uncomfortable. I then got hit with a bunch of judgmental questions. I get that they want a family history, but my parents were abusive. I have not spoken to them in over 25 years. I have no clue what health issues they have. I now wish I had said I was adopted, but I should be able to be honest with my health care provider. Even after telling him I don't speak to them, he demanded to know if they were healthy and still married. How should I know that? And who cares if those monsters are still married? How is that relevant? Then he ridiculed me for knowing more about my grandparents' health than my parents. Gee, maybe it's because they died before I became estranged from my parents so I knew what they died from? Why is that so hard to believe? Then he clearly did not believe I was an only child. Asked me twice as if he was trying to trip me up. Then he demanded to know if I had ever been married. I usually just say I was single because I was conned into marriage when I was young and married only 6 months. It was not a significant part of my life. It wasn't a real marriage. But he ridiculed me some more and said we were going to be technical and technically I am divorced. Fine, whatever. He assumed I already went through menopause. He assumed my job had great benefits. Then he gets mad when I tell him his assumptions are wrong. OK Boomer. Finally we get into why I'm there. I say just to establish care because I'm overwhelmed by the badgering and three people in the room. I don't want to answer any more questions. He then harasses me about any issues I might have as if he's going to spend time listening to every minor problem I've had my whole life. I'm getting pissed off so I name off all the areas I have pain and where doctors have blown me off in the past and called me a drug seeker just for saying Advil doesn't work. He then tells the young woman typing things into the computer to add "drug seeker" to my chart. I don't think he was kidding. He then ridicules me for getting my prescription medications in Mexico (which I expected) but then he started ridiculing me for getting my blood levels checked every six weeks or so. Here I thought I was being responsible because I don't have a PCP to monitor the dosage. Apparently not. Through the whole interaction he was cold and judgmental. I was polite through the entire thing and tried to laugh it off, but I was incredibly angry. When I get home, I look over my patient care summary paperwork and it said he talked to me about overeating. That never happened!!! He never talked to me about eating at all. I mentioned to the initial tech that I thought I had an eating disorder, but it never came up with him. He made some snide comments about my current lack of exercise, but never spoke one word about eating. The majority of the paperwork I received was all about healthy eating completely ignoring the fact that I just said I thought I had an eating disorder. I can't eat normally. Silly handouts about eating right won't change that. This is why I don't have a primary care physician. They don't listen. They take one look at me and stereotype. I expect better from medical professionals. I desperately want help, but can't get it just because of how I look. If I had a dollar for every eye roll Dr. Crawford gave me, I would be rich. Maybe he's a good doctor if you're a normal weight, but if you weigh over 200 pounds good luck getting treated like a human being.

I had been having headaches almost every day for the past two and years. I complained to Dr…read moreCrawford about it, told him of my other symptoms and he tended to dismiss them. (Taking an ibuprofen once a day is fine, he told me.) The last time I went (about 8 months ago) to see him, he dismissed my symptoms again. I told him my symptoms included headaches, low libido, sleepiness during day, etc. This time he responded by saying that I was getting old and was probably under stress. I told him I was NOT under any type of stress, I am 40 years old, and I am NOT a hypochondriac. I demanded he come up with another answer. (I was tired of hearing that there was nothing wrong with me.) By this time, however, I had already done my research and told a few friends how I was feeling. One friend told me it sounded like I had sleep apnea. I told Dr Crawford I wanted to see a sleep specialist because I might have sleeping disorder. Dr Crawford gave me a referral to a otorhinolaryngologist, and I saw Dr Gordon promptly. Dr Gordon diagnosed me with sleep apnea, I am now under treatment, and I feel great. My new PCP is going to increase my statin medication because my cholesterol readings are more than 200. Dr Crawford knew this yet never increased my medication dosage. What kind of physician never takes the steps necessary to insure his patients are at top of their health? What kind of physician dismisses his patient when he/she comes to him for care? I am still VERY angry at Dr Crawford. When I see my dog is hurting, I look for the problem, and I do not stop until I find what's causing his pain. Little did I realize that I care more for my dogs than Dr Crawford cares for his patients.

I took my son to be seen and they turned me away because we didn't have an appointment. SINCE WHEN…read moredoes an urgent care require an appointment??? There were only 2 people in the lobby... We took our son to Mexico to be seen instead.

Please do not visit this urgent care my mother in law received the worst care ever from this…read morefacility. The receptionist was not very professional. She waited from 1:00-2:45 for them to tell her they could not help her. Don't waste your time and money going to this Nextcare urgent care.