Unreliable! Did not turn up and did not asnswere his phone. We had arranged our entire weekend around the collection and delivery of a bad to our daughters house. Our daughter had taken her bed apart and my husband and I were spending the weekend with her to help set up the new bed. John agreed the job at least two weeks in advance and even emailed me to confirm. The time of the collection was agreed to suit him. We wasted nearly half the day waiting for him. We then had to ring round trying to find another firm to take the job that day and it ended up costing us £80 more. Seems nice but obviously can't be trusted! read more