What a fantastic experience. While in the area, I figured it a great time to do my emissions test…read morewhich is a totally new concept to me as a transplant. After seeing my friend and fellow Elite, Jeneen, and her great review on their Yelp page, I figured I was in good hands. I called in advance wondering if I needed an appointment, if I would be there for hours or what. I spoke to the kindest gentleman, Jon, who calmed my anxiety and answered all of my questions with total patience. He even told me it would take less than 3 minutes! (He told me the exact timed total but I forget lol) When I arrived, I was the only person who was in line for emissions and drove right up on. Another young man welcomed me along with Jon, and they informed me that the systems were down. I thought this meant that I couldn't do the test at all, but they assured me that I could, but there may be a delay in it being auto submitted to the tag office. All good for me! It's so good to know that in advance. Jon did his thing, all the steps needed to do this test and I swear, less than 3min later (I feel like it was even quicker than he quoted me) he was done!! What an amazing experience. At Wash Barn, emissions tests begin at $18 but for $2 more, you can get a car wash with the works. Sounded great to me so I quickly took that deal. Between the emissions test, chatting it up with Jon and the car wash, I was in and out in about ten minutes. Superior experience, customer service and value all in one.

Just came by for a car wash--Jon hooked me up and even took care of my emissions. Super smooth and…read moregreat experience all around!

I have been taking my car here for many years,polite, quick service. Steven is always helpful and…read morecourteous. Would highly recommend for your emission needs! Very satisfied customer. Kimberly

I came here on a Sunday because I needed to get my emissions done and read good reviews on Google…read more Pulled up and the lady was very rude and seemed like she was annoyed that I was there. She told me she needed to see the gas cap and when I told her I didn't have one she said she still needed to see it. However she merely needed to open my gas door by pushing and wasn't able to do that on her own. Most likely will not return or recommend.

I called this company when they opened, around 8:10 am to see if they could tow our truck to their…read moreplace to take a look at it. They said that they had an opening that our truck can be seen. They said the tow truck was on another call and will be on it's way to me. It is now 3:35 and I have yet to get a call saying the truck is on it's way to my house. Thank goodness I was not on the side of the road waiting for them. I ended up calling another tow company and they are on their to us now and will be here in less than 40 minutes. The pick up and drop off is in Dallas where the company's address is. I was referred here by a neighbor and now I am upset that I have wasted most of the day waiting for this company when I could have gone with another auto body shop.

Brought two cars to this place three times. The first time they did engine work and failed to plug…read morein the airflow sensor, which made the car run incorrectly. The second time they replaced the AC compressor but failed to fill the AC unit with the correct amount of coolant. The third time I brought my car to them they had it for almost five days without looking at it. I brought the car to them because I was getting three engine codes, I needed an oil change and tire rotation. On the fifth day after I found out that they hadn't done anything, I told them to leave the car in front of their building and I would come to get it. Three hours later I got a call from the owner telling me that the car had been fixed. The owner Jason, told me they changed the oil, rotated the tires, and took care of the codes. He also told me that the car had very little oil in it. Dallas Automotive Repair was the last place to change the oil, they never put new oil in the car after they drained the old oil out. I drove the car for months with almost no oil in the engine because they told me they had changed the oil and I had supplied the oil and filter. They never rotated the tires and I'm still getting three engine codes. Never again will I go to this place, definitely would not recommend.

This location is right next door to the Austell tag office. According to the associate (Ben), as of…read moreJuly 10, 2024, they have only been open for 2 months. Interior / Exterior The exterior seemed clean and I didn't venture inside. They are in that little building formerly occupied by Community of Faith Church, Not sure what's down the road that runs alongside the spot, but when I got ready to leave there were tons of cars extending back down the street. Luckily, a friendly motorist waved me in so I was able to pull out fairly quickly. Customer Service Ben was nice. Chatty and pretty aggressive sales wise. It didn't bother me at first, because I'm from the country but he is definitely very informal with his customers. I can't get mad because he definitely told me about some discounts I wouldn't known about otherwise - but I'm warning you to be prepared for him to REALLY try to get you to buy some windshield wipers. I explained to him, when I called yesterday, that I was on a budget because I inherited some vehicles that could not yet be sold due to probate and I was dealing with having to pay insurance and keep them tagged and titled. Their regular non-discounted price at this location is currently $20. Ben said the other locations, like Atlanta Rd are $25. I also like the fact that there is no surcharge if you're using plastic to pay. But what I didn't love is that I told him 4 separate times that I wasn't interested in purchasing wipers because I don't even drive this car. Then when I looked the blades up on Amazon, Dekra's RainEx blade price was $11 higher ($22 total). He would not let up. He kept on about how quick it would be, how he hated to see a $100K vehicle with crappy blades and how it really pissed him off. When I told him that I didn't think blades were even visible, he said he always notices blades. When that didn't work - he beat me over the head with the fact that he'd given me a discount on the emissions test AND he was willing to nearly match the Amazon price on the blades. Honestly, I felt guilt-tripped and I was ready to get the heck out of there because I had two more vehicles to get done, so I just said ok. Keep in mind, once I got all 4 vehicles tested, I had to spend over $1800 at the tag office because one of these cars is apparently NOT depreciating like normal. Laughing / crying emoji. I respect the hustle and I'm sure Ben is a nice guy, but I definitely felt the sales thing was way to aggressive. For that reason alone, I wound up taking the other two cars elsewhere. See other reviews. Price Value I already mentioned the $20 regular price but it might change to $25 in the future according to Ben (to match the other Dekra centers). Deliberately not mentioning my discounted price, but be sure to ask whether they have any military or first responder discounts. Personally, I feel like they will keep the $20 price because Austell Emissions (4612 -3 Austell Rd), located right next door on the other side of the tag office charges $18 for cash / $18.72 for card and Lincoln Emissions (4968 Austell Rd) charges $18 as well. Fuerza Latina Insurance (4788 Austell Rd) also charges $18. Overall Overall, I would go back - but only when I know Kimberlee or another associate is gonna be there. Ben is too hard to refuse / say no to. Lol.

Great and reliable service, I've gone here for 2 years now and they're the best in town!read more

Reliable, Fast, and Friendly Services!! I would recommend…read moreAkaya Emissions to all of my friends.