When you go for a tour of the place they should let customer know that when you bring you pets to…read morethe Royal Pets Hotel and Spa on a Saturday that they charge them 2 days. They never mention that to me. Please next time someone brings their pets at your business make sure you specify all details.

The best accommodations I have been able to find for both my cat and dog. Staff are experience,…read moreprofessional and really care about the animals. I left my cat and dog for a week while on a trip south. When I picked them up they where happy and had been well cared for. We plan to go away again in the next couple of weeks and will be using this hotel again. The cat room has nice sized spaces for each cat with its own window, multi layer seats for the cat, a bridge for the to walk from the floor to the top seat and a little door to their own outdoor space which is open only during the summer months. They let the cat out too roam around various times threw the day and seems to really give them individual attention. The dogs also have their own rooms with a off the floor bed and a doggy dog which is opened about 5x per day. Well worth the drive up from Toronto!!! Update to my review as of Sept 2016 Both my cat and dog came home from a weeks stay with upper respiratory infections. They were fully vaccinated before their visit.

I brought my two mini daschunds for daycare while I was out skiing today…read more The place is located right on the way to the hill and the hours of operation are amazing. I called upfront for arrangements and everything was clarified so well. The owner is SUPER friendly. My main concern was to ensure my dogs would not be stuck in a kennel and that they wouldn't be bored during the day. What a great setup! The day play pen area is literally a playground for dogs. Everything is super clean, the floors are all nicely rubberized and you can tell they spend all the day's efforts on keeping the dogs busy. You can even pay by credit card. The prices are extremely reasonable for the attention and care they get. Even though I don't live near the area, I would really consider bringing my dogs there for extended stays, as the dogs are brought in the house at night.

This without a doubt is the very best kennel I have ever experienced. I've never felt so completely…read morerelaxed and comfortable leaving my precarious fury friend with Anetta and Shawn. Special place ,special people.

As an international client, I had some logistical hurdles booking Maple's stay--but Lisa went out…read moreof her way to help, offering thoughtful payment solutions and great communication throughout. Maple, my Vizsla, began attending camp at the end of June and is currently still going. She's lean, muscular, and full of energy--which makes her more prone to small scrapes or snags--but each time she comes home happy, tired, and excited to return. Lisa has followed Maple's supplement and feeding routine with precision and even helped during mosquito season with holistic care tips and extra attention. Lisa runs a structured program with firm pick-up and drop-off windows--not out of rigidity, but to maintain a calm, consistent environment for the dogs. While she may not come across as overly warm at first, her focus is 100% on the dogs--and that's what matters most to me. Accidents can happen, even in the most well-supervised environments. We sign a waiver acknowledging that. In my experience, Lisa has always done her best and shown genuine care and commitment to the dogs in her care. If you're looking for someone who puts the dogs first, Happy Tails is a place worth considering.

Wish I could give this place 0 stars…read more My poor boy was there for 4 days and got bitten at some point that it started to get infected. He now has gone in for emergency surgery twice and has a drain tube in his stomach. Owner took no accountability and said there was nothing wrong with him. THEN I get a random email from her hwand her ChatGPT conversation and lo and behold there is a picture of our boy - WITH his wounds. DO NOT BRING YOUR PETS HERE.

Friendly staff and our dog loves all the exercise and fun times with her dog friends.read more

we have used Rosewood for years now. Penny Buckner And Marvin Ng are quality people and have…read morenothing but 100% trust in them. We travel from Oakville to Uxbrifge and we have numerous pet boarding around us. We use them two to three times a year, from 3 days to 10 days. Our dogs whine as soon as we pull in their driveway. they arrive happy and leave satisfied. As most pet owners love their dogs as much as we do, its difficult to leave your pets with just anyone. Penny is a dog behavioral specialist and Marvin is a trainer handler of Police dogs. We have trained our dogs with them, we have boarded our dogs with them and have no problems and endorse this facility and these good people 100%. i drive over 200km round trip to board my dogs and if this isn't a ringing endoresment , nothing is

Hill cress and their staff are absolutely amazing. They helped us out in our time of need and loved…read moreand cared for our dogs when we were forced to live in a hotel for a month and unable to havet our dogs woth us. They are accommodating and very professional. Our dogs come home tired, happy and very well fed. We love that the owner (Wayne) sings our dogs to sleep each night. He truly loves animals and goes out of his way to ensure that all of his boarders feel at home and loved when their families are not able to take them. Their facility is totally amazing! Keep up the amazing work. Your love of animals shows in your work! Their charity work is amazing and a number of needy dogs have been save and found loving homes!

Don't bring your dog here for grooming. They have no practical training in grooming. They will…read moreshave your dog down to the skin with a blade. The owner learns everything from YouTube and books. Heard too many horror stories from others that have brought their dogs here. One dog needed up getting mange

An Excellent Pet sitter. She's Experienced Dominant Caring and Passionate about the pets in her…read morecare. Will highly recommend and use her services again. My dogs were actually missing her and moping about looking lost after she left .

Thank you for the wonderful job you have done for our Dog...he was happy to go in and out. Your…read moresetting is perfect for him where he is so attached to us but felt comfortable gojng right on in. We definately will be returning . Thank you again Stephanie and Michael

From the owner: Dog Daycare Dog Boarding…read more Dog Obedience Training and Behavior Dog Grooming

This is the best pet store you will ever go to. Pam really knows her stuff and will always guide…read moreyou to the right products. They carry top of the line five star dog food and amazing selection of toys and treats. Tons of bird related items too. I always enjoy my time there.

I wish this pet store could be picked up and put nearby my house. It is the most adorable pet store…read morei've ever been to, it's built on the front of an old century home like a general store with cabinets all along the sides and wood counters displaying all they're goodies. The back wall has birds for sale and a bunny in the window. Normally I'm against selling animals, however the lady who runs to store - nicest woman ever - lives in the back and is able to keep an eye on them 24 hrs a day. In another side room she carries fabulous high end dog foods like Fromm, Hills, Wellness, Acana etc. Lining the one wall is every toy a dog or cat could want with some well known names like Kong and some other ones not so well known but super cute (i.e. colourful zombie like dog toys). I finally found a rain poncho for my dog that didn't kill my pocket ($12.99) and we got free samples at the counter in little paper bags. She also has a lovely little dog named Gracie (Pug/Terrier cross) that will gladly accept belly rubs and will play tug of war. In additional this kind lady puts out free coffee and cupcakes for her customers on the way in the store. Overall, fabulous store!!! If your in the area and have a pet this is the place for you!!