Our local vets is the Springfield practice in Darwen, we have taken our kitten there a few times…read moresince he was born. Pickle needed to be neutered and they refer animals to the Redlam practice. The staff are very friendly and seem to make a fuss of your pet, which is always nice to see, it gives you the sense of feeling that your pet is in the best possible care. Along with the neutering, we also got him micro-chipped and got them to trim his very sharp and deadly claws. He was all done and set to go within five hours, when we returned, the nurse took us in to a room and explained what they had done and how to care for him, then they brought Pickle in and we were off. The staff are great, they are friendly and understanding, nothing is too much trouble for them and they don't mind you ringing to see how your pet is. I think they threw the claw-trimming in for free, as the bill came to less than we thought. I would definitely recommend this practice to anyone, if you take your pet to a vet where you're not 100% happy, then give these people a try.

A friendly practice that really cares about your pets problems.. I have always managed to get an…read moreappointment within the same day time frame. Easy parking. They also offer advice on diets for pets

I couldn't recommend them more highly - really not sure which vets some of the poor reviewers have…read morebeen to. We've had nothing but the best service from them over the many, many years we've been with them. Whether one of the dogs, cats or our numerous guinea pigs they have been courteous, friendly and professional every time.

I had been a client of this practice for 28 year. Michael and Martin treated all my dogs during…read morethat time and I would not go anywhere else as their treatment was superb. NOT ANY MORE. The practice is now under new management. Long delays to be seen. My appointment this morning was at 9.30. At 10 o'clock - after two people who had come in after me had been seen before me - I left and will not go back again. There had apparently been an emergency, but no explanation was given that there might be a delay, and nor was there an apology. I asked why there was only one vet on and was told in a very insolent manner by a receptionist, 'We only have one vet'. It is with great regret that I am turning my back on Abbeydale, but this sort of service is not for me or for my dog! Shoddy! Shoddy! Shoddy!

A couple saw a cat knocked over near my office, put it in a box and brought it in to use the phone…read more They called the RSPCA and got an incident log number and were advised someone would collect to take it to the nearest vet. I agreed to take the cat to prevent delay and a colleague and I drove 5 minutes down the road to this vet. Despite having an RSPCA log number, we were immediately told to leave and call the RSPCA. I explained that this had already been done and they told us to bring the cat to him but the vet said it wasn't his responsibility and we should call the RSPCA again. He didn't even look at the cat. The cat was still moving in the box and, although injured, was fully conscious and responsive. The vet watched us stood outside his store with an injured animal whilst we tried several numbers to try and gain further advice. Upon speaking to the RSPCA again, they advised that the vet had a duty of care towards the animal and were as shocked as we were at his response. They gave us the address of another vet 10 minutes away and we drove there instead. The cat had to be put to sleep due to the complex fractures in both front legs, however it was probably in pain for a great deal longer than it had to be because of this man.