This firm took more than £900 for advance payment to do "integrity testing" and repair my gas…read morefireplaces. They then never came to do the work and don't answer the phone or respond to e-mails. it is a scam!! Beware.

From the owner: South Star Plumbing & Heating, providing experienced services across South London for plumbing,…read moreheating, bathrooms, drainage, appliance repairs, building and more.

Absolute scammers, they take total advantage of people. They also operate under London Gas…read morePlumbers. I called on a Friday evening as my boiler broke down and asked how much would it cost for someone to come and repair it. I was told £149 all inclusive - the call out and repair - I asked 3 times to confirm that this was the price and the guy reassured me that this was the case. The guy was supposed to come at 8 p.m., he showed up at 11 p.m. After 3 minutes of looking at my boiler said that I have to pay £500 plus the £149 for the call out cause supposedly my boiler required some very expensive parts and very complicated installation. And they wanted the payout upfront which is the first time I came across something like this but later I realised why. The parts where 2 tiny pieces of plastic and the 'very complicated' installation took the guy literally 3 minutes! Absolute robbery and such a dishonestly I'm still boiling with anger.

A toilet leak suddenly occurred during peak pandemic. Googled emergency plumbers and this company…read morecame. The engineer took 4 hours to complete the work at a cost of £900. I would have been liable of damage to the flat below so treated it as emergency. Less the 18months later the flush installed is broken and toilet flushes continuously And due to the poor sealing of the cistern we can not fix it ourselves. Southstar want nothing to do with it as it has passed its one year warranty. Instead offered a measly 15%discount for them to come round again I certainly won't be using this company. Please avoid at all costs.

I have called Robert for many plumbing related repairs. Most recently he came to help me isolate…read morethe source of a leak that was showing up in my basement. As is turned out, my kitchen faucets were worn out and leaking. He recommended a reasonably priced good quality set and installed it the same day. Later on I did notice that the faucet was dripping so I called Robert back and he came out that same day and made the necessary adjustments. He provides honest and fair work and I will certainly call him again for my next plumbing repair or install.

Disapointed , poor communication . Left in the lurch in this cold winter time with no hot water or…read moreheating . Used them before to do some work on my boiler , that went ok but this time was not impressed .

From the owner: Ecoheat Plumbing specialise in all plumbing and heating related services Based in Balham South West…read moreLondon. With a team of gas safe registered and city and guilds trained engineers, EcoHeat Plumbing is a member of The Chartered Institute of Plumbing and Heating Engineering and also a member of The Engineering Council and we are Vaillant, Worcester Bosch, Vokera, Baxi & Potterton registered approved installer. Our fully qualified and highly experienced team deal with everything from a leaking tap to full bathroom installation and our boiler services range from simple repairs to complete new boiler installations. Plus we can cater for all your central heating needs whether it's replacing a radiator valve or full installation of a heating system for the entire house. With no compromise to: service, warranty, quality or professionalism, Ecoheat plumbing offers market leading standard at an affordable price.