The people who work here are very nice! That's the positive. I have been happy with the Botox…read moreinjections, but none of the other procedures I've received over the years have been worth the cost. I do not have unrealistic expectations, but I think it's time to spend my money somewhere else. Also, there are no longer any MDs on the active roster. The two founders no longer work there and the two MD's I loved, Dr. Ann and Dr. Allison, are no longer there. The place has changed over the years and, in my opinion, not for the better.

When walking into the clinic I got cozy and comforting vibes. I love the Audrey Hepburn quote…read morebehind the desk! After check-in in I was immediately offered a beverage, which offered very welcoming vibes. The clinic is beautiful and clean. Karisa called me from the waiting area to the procedure room. Karisa is such a delight. She took before pictures and asked a few questions before nurse Lindsey came in. Lindsey blew me away. First of all, she has incredible eye contact, says funny things, and is very educated on anatomy (she speaks intelligently it makes me feel secure, and develops great trust quickly). Lindsey took the time to listen to my concerns and educated me on the process, and when performing the procedure she had such a calm presence and demeanor and made for a more relaxing situation. Lindey helped with lip filler, cheek filler, and Botox. You could tell that patience and comfort are one of Lindsey's top priorities along with precision. I'm so happy my lips didn't bruise! My results thus far are amazing but still healing. The front office staff Dawn and Nick were a pleasure to interact with too. Nick did a great job with offering me a program I could sign up for and help same money at my next visits.

VERY SHADY location. I've been coming to the eden prarie location since October 2024 and paying for…read moreindividual laser hair removal sessions with Connie. I was disappointed to recently learn that package deals have been available since January 2025, yet this was never communicated to me. I was recently told over the phone by an employee "Some technicians advertise the promotions during the service and some dont". As a loyal client, I expected better transparency, especially regarding cost saving options. I hope they improves its communication with clients to maintain trust and loyalty. I had four more sessions left for my legs. I will not be returning again.

I really appreciate the help I get from Permanent Choice. It's nice not to have to shave any more…read more The people are so friendly, helpful, and entirely competent. I always feel like I am in good, caring hands. Thank you all again and again so much!

used to love coming to this place but something has happened during the last two years. Not only…read morehas there been great turnover of very good employees but the practices have changed regarding schedule changes. You used to be able to text or email but now required to call in. In this day and age all options should be available. In addition they automatically charge you $100 to reschedule. I've driven over 100 miles to go to them because of the services they used to provide. Unfortunately there was not even a save attempt keep me as a customer. The loss will be some other businesses gain. I've spent a great deal of money with them and thought we had a good partnership but at the end of the day it comes down to the dollar that will break the business in the long run.

I have worked with Suzanne and Holly and cannot recommend their services enough. Not only are they…read moreprofessional but they are so comforting and are relatable to my personal life. I feel like I could be good friends with both women. They both have great bedside manners and the clinic has a spa-like atmosphere. I hate leaving after each treatment. My only frustration was at the end of the appointment when I had to pay. I go through Cherry for payment options and the system was down. I only have a debit card and no other credit card so had to go to the bank to get cash to pay. They did put a note on my chart about checking the day of my appointments to make sure Cherry is up and running so hopefully that snag will not happen again.

I have been seeing Lori for years and cannot recommend her enough. She always clearly communicates…read moremy treatment plan and is very professional as well as personable. The space is also very clean. I can't recommend enough!

Great service been going here for laser and Ipl for face highly recommend nice building easy…read morelocation

Liliana is great. I go in every six weeks or so for maintenance electrolysis. She is always…read morefriendly, warm, and very professional.

I am only a week out from my visit with Liliana, which is the reason for the 3 stars. She was very…read moreinformative, friendly, engaging and helpful at my first visit. She told me exactly what to expect and and idea of what I would be experiencing as far as sensation with both electrolysis and the laser. Completely impressed with the level of professionalism, cleanliness, time and accuracy with which she did with me. Being a week out I already notice that my hair growth is currently stunted and not as noticeable. I hope to be asked to do a review in 6 months to be able to fully see how things are going.

It's hard to give a rating when one thing went well but other things did not…read more The good: the technician who did my laser hair removal was understanding, kind and friendly. She did a good job. She also called the next day to see how I was doing and ask if I had any questions. The bad: 1. When I called to inquire about laser hair removal I wasn't really ready to sign up. However, I was strongly urged/pressured to sign up that day as a sale was ending. So I signed up. A few days later I decided I'd made a mistake so I called to cancel. I was told I couldn't. I could switch to another service, but I couldn't cancel. So, beware. 2. I am using their payment plan. Due to me accidentally forgetting an appointment, rescheduling and rescheduling again as I was sick the second time, my first actual appointment wasn't until March. I had it in my mind that I wouldn't have to pay until after my first appointment. But no, I got a call before my first appointment from the credit company telling me my payment was late. I know I was late, but I was irritated that I was being tracked down for a late payment before any service had been rendered. Recently I missed a payment again. I know, my fault. But I noticed my error pretty quickly and I made that payment plus the next payment that wasn't yet due. I still got a call before that next payment was even due telling me I had a late payment because I hadn't paid the $35 penalty. I was in the hospital at the time and told the guy, but he still tried to pressure me to make the payment. He finally agreed that I could call when I got out of the hospital. I now have payments set up automatically so I won't be getting any more calls. Whatever you do, make sure you make your payment on time. The calls are not pleasant. I have never dealt with a credit company that was so unpleasant to deal with.

They over book and understaff. Ive had to reschedule several times over the last month to get my…read morelast session in. At this point it wont be as effective because of the hair growth cycle. Also, when i first sign up and paid for everything in full it said touchups are $30 for life. After a couple months of signing up they changed their policy and it is now $125 per small area for a touch up. Terrible experience overall. Ineffective treatments requiring several followups, and changing their terms of services in sketchy ways after they get your money. 0/10.

Vanessa made each laser visit a good experience. Her professionalism and care were outstanding. My…read moreonly regret is I didn't take care of this earlier in life. The freedom of not shaving anywhere has changed my daily life! I do not exaggerate! It is so worth it.

Pure Lux is the best!! I've been going to both Avery and Vanessa for a few years now for laser hair…read moreremoval, chemical peels, etc and I've had the best experience each time. They both make you feel so comfortable and make the treatment seamless. I highly recommend going here!

I have had to move for work multiple times and this is now the fourth Milan Laser I have been to!…read moreThey have all been fantastic but I have to say I love this location! They really listen and try to work with you on what you need and are looking for. Morgan has been treating me and is awesome. She is so thorough and really gives great coverage. She makes sure you get your money's worth. She's a coverage queen! I even have a modified area and they're understanding and great about it. I find it kind of addicting to be honest and can't wait to do more! Also if you add on more later and a certain area is already paid for, that would've been part of the new area they will deduct what you have already paid. Like I did a certain place that would've been part of a Brazilian. If I choose to go ahead and do the full Brazilian they will deduct what I paid for that smaller area that would've been included anyway. They also have times of the year where they do specials and you can get 50-60% off, even if you're already a client. The best part is it's unlimited treatments until you get the results you need. It's not just 8-10 like some other places. And if you ever begin to regrow anything like when you're older and getting pesky hormone changes you can come back for touch ups! I definitely recommend Milan Laser!

I love it here! The results I've seen after just 2 treatments are worth every penny! Everyone is so…read morefriendly and professional, they make the whole experience really enjoyable. If you are thinking about laser hair removal, this is your sign :)

Christie Anne is extremely knowledgeable, experienced and very pleasant to work with. Additionally…read morebecause it is a body service I think it helps to know that she is very discreet and works hard to make sure her clients are comfortable throughout. I will definitely be back for more of the red light body treatments!!!!!!

I've had two red light therapy sessions with Christie Anne and it's been amazing! Christie Anne…read morereally knows what she is doing, and she explains each step and benefit very thoroughly. Not only has my experience working with BodyBrite staff been amazing, but I've already seen results physically and walk out of there feeling amazing mentally! Thank you, Christie Anne!! Update... After three sessions I've seen some amazing improvements in diminishing scar discoloration as well!

IN LOVE WITH THIS PLACE !!!!…read more Came in for my hyper hydrosis and I can't explain to you the level of kindness this office has. I was a bit nervous about going in. But wow it all went away when I met LISA! She is so warm kind and genuine - any fear or concerns I had melted away. She a beautiful way with conversation, had some good banter, and truly then all of a sudden it was like what?! We're done?! Just breathed through it all and whether my nerves came out as giggles or WHOA WHOA WHOA what is that she was so knowledgeable and sweet. It's very clear she's been doing this for years and is a rockstar at what she does! How did she make the most invasive anything I've ever done into such a fluid and chillll experience? I have no idea but I am blown away and sooo grateful! I called multiple other clinics and so damn happy I landed on this one and was able to get a PRO LIKE LISA!!!! Truly her personality and kindness is above and beyond and her talent is just *italian kissing noise* bravissima. Her love for her job is also clear as day and I'm leaving feeling like I just hit the LPN and skin clinic lottery. I'll be back! -- Small note. I'm seeing a lot of Groupon reviews that are furiously stating things that really should've been obvious when you purchased a Groupon offer? All places offer introductory prices or offers for smaller packages but that does not mean that those treatment(s) alone will solve the problem you came in for. Just a really awesome and cheap way to get into the door before (yesss my lovely bargain shoppers) you will need to shell out a little more than a Groupon offer to get the exact results you came in wanting. I've always found them very honest about what you'll achieve just a lot of people on Groupon (me included) can sometimes view it as a sales pitch when really everyone wants you to have to best results leaving the clinic. It is, after all, their name on the line for quality services rendered. And I see absolutely nothing wrong with it. But again can totally understand why someone may believe that is all an office is doing. But my friends that just isn't true. :) -- And just because I really mean it... Again, LISA YOU ARE A ROCKSTAR!!!! Thank you!!!!

Envy Skin Clinic in Bloomington is my favorite med spa! I came back to MN for a short while and…read moremade sure I had appointments with Amelia to get my skin taken care of. Courtney helped me figure out what services would best meet my skin goals and Amelia delivered! Highly recommend!