I had a doctors order for a phlebotomy as my hematocrit was above 60. Off the chart for tricore…read morerange. Vitalant gave me a huge run around creating so much unneeded stress and pushing my therapy out weeks. I searched concierge phlebotomy and found mobile blood services. I called and after speaking with them could tell that they are professionals. I worked as an EMT in the ER starting thousands of IVs. She was polite, efficient, professional and quite fun to talk to. She takes her practice very seriously going above and beyond with care and the existence of a 20+ year knowledge base was evident with how she performed the job. Smooth and seamless. Thank you for the therapy. You helped an old war horse feel much better. They are not on Carlisle. The address is 6026 2nd st NW, Albuquerque NM 87107

I'm very pleased with their Professional attitudes and knowledgeable of how to fine tune my core…read moremuscles for better balance and strength. Will Dunbar was very knowledgeable and patient with me. Helped me to see the benefits of engaging all the supportive muscles around the core. I have greater confidence, and not so afraid of falling anymore. I Highly recommend these people. I am Arthritically challenged and feel better support for my joints.

I've been going to physical therapy at Bear Canyon Therapy for several years--off and on as I get…read morecloser to actual knee replacement. I owe it to Will Dunbar that I can still play tennis (less, but playing!) and manage my day-to-day life without pain. The first time I saw him, I walked away amazed at how much better I felt--he's a miracle worker! The facility is lovely, the staff is pleasant, and I know I am receiving excellent care.

These guys have it down! To start off I am a recovery room nurse at a local hospital. I work…read moreclosely with pre-op & surgical services, I see a confusing & disjointed flow from both the patient & employee perspective. But at NM Surgery Center, I didn't get that feeling. My pre surgery contact was nothing less than professional. I received calls and texts reminding me of appts. Preop screening was done over the phone -saving me a trip. Billing called the day before to remind me to bring: insurance cards, ID, etc & what my copay On the day of surgery the registration office was in the same room - no trekking all over the hospital looking for offices. Once I signed in I received a text when registration was ready for me, the nurse text me that she would be out shortly etc. My wife & I were brought back to the preop area and prepped quickly allowing each provider plenty of uninterrupted time to talk with me. Each step in the process was fully explained so there would be no surprises. My wife was able to follow my progress via text . The recovery room stay was quick - within an hour of coming out of surgery I was in the car and on my way home. Everyone I came into contact with was professional, knowledgeable and enjoyed their job. As a surprise I received a get well card in the mail. It was signed by the surgeon, nurses & the anesthetist involved in my care. Truly a professional experience. If you w to are having a day surgery and this place is an option you'd be foolish to go elsewhere. The other hospitals in Albuquerque could learn something here.

They stole money from me! Charged my credit card with the wrong amount. they took money for…read moreservices I never received . never got my money back and no one seems to be responsible for it !! Be very careful with this place. Check your bills even tho insurance pays for it - THEY OVERCHARGE you and your insurance .

They listen and help you in the way that works best for you. Not a normal doctor that just gives…read moreyou a pill to mask the symptoms. They look for what's causing the symptoms. Highly recommend!

Staff changes a lot. Most are strangely unfriendly. There have been several visits where things…read morefelt sort of off, just unfriendly, and uncomfortable, but nothing really concrete. Its enough so that I sort of tense up any time before I have to go in. This time I needed blood drawn. I have slight needle anxiety, I always let the phlebotomist know, and its never been a problem. This time the staff acted like I was a serious pain in the ass for notifying them. I was embarrassed and apologizing right and left, but the antagonistic attitude of the staff wound my anxiety up so high I had to leave without getting blood drawn. I figure enough is enough. I will say that, so far, it seems like all you have to do cancel a membership is call and tell them you want to quit. So that's sort of a plus, I guess...

I've been a patient at Interventional Pain Associates for just over a year, and I genuinely can't…read moresay enough good things. Before I found Dr. Raiten, I'd been dealing with severe, debilitating pain while every provider I was seeing made me feel like I was being dramatic and it wasn't that bad. That is an incredibly isolating experience, and if you've been through it you know exactly what I mean. Dr. Raiten was able to figure out what was actually going on at my first appointment. He caught something rare that everyone else had completely missed because he actually sat down and took the time to listen to me. That led me to get specialized treatment out of state that has made my life immeasurably better. The procedures have always gone smoothly, and follow ups with his PA Maria haven't been rushed. I am able to trust everyone at IPA, which isn't something I say lightly given how long it took to find people who actually took me seriously and listened.

Interventional Pain Associates is hands down the best clinic I have ever been to. Dr. Raiten and…read morehis team are caring and supportive. I think Dr. Raiten has the best bedside manner! I highly recommend IPA!

I enjoy going to PT at Active Solutions Therapy Services. It has been seven weeks since I began and…read moretime has flown. I had a total right knee replacement two years ago March and PT was at New Mexico Ortho. Not the best experience. Some staff seems to be bored, apathetic, impatient. Not so at ASTS. Gaven who did my initial evaluation is a pro, personable, polite, friendly. He also encouraged and praised me. In fact, the entire staff are pro's, personable, polite and friendly. They seem to enjoy their jobs and are so encouraging toward their clients. Debbie, Tijeras NM

I've been having PT there. Everything seemed to be going well until I got a call that someone there…read morehas Covid-19. They called and said I should be tested. They refused to tell me anything more than I was there when the Covid infected person was there. Then they tried to set up a tele-physical therapy visit. It is a fairly large place with I'm estimating 8-9 rooms. They would not say if I was within 6 feet or any other distance of the infected person. Because of this refusal and that they were so eager to book a tele appointment I can only assume they are incompetent in dealing with this public health emergency and instead are more concerned about $$$ Truth is always best.

Our son was treated here after the initial evaluation was confirmed of a broken femur. The hospital…read morehad a team in and providing a treatment plan rather quickly. They explained that due to the severity of the break, they would have to conduct surgery to reconnect the bone. They gave two options beginning with the hope of less invasive, flexi-nails, which would provide the needed implant to allow healing but less likely to impact the long term growth of the femur. The second option provided was not as child growth friendly, plates and screws. The team advised they would have to wait on conducting the surgery until morning, with an outlook to release the following evening. The team then went right to work on a temporary setting of the leg in a soft cast until surgery. They provided comfort care from that point until the time for surgery. Upon surgery time our son was brought back in an immobilizer brace and advised they were able to conduct the less invasive procedure. Our son received minimal wounds which was a huge relief on our part. We were very happy with the quick and helpful response of our sons team and he is already doing so much better with little to no pain a week later. Just waiting on his one month follow up appointment.

I had the unfortunate experience of having to rush your child to the ER. My 5 month old was having…read moreissues breathing so luckily we were near this children's hospital to get care. I wish I could breakdown this review into areas such as the doctors, nurses, admin, and the hospital itself. So I will do this in the body of this review. When we checked in and they triaged my son they immediately brought him back. After further work up they decided to admit him. After admitting him they found us a room. When he wasn't responding to treatment they came by and explained why he needed to go to the PICU. For the most part we dealt with nurses and residents and some times the attending came by. For the most part, the nurses were awesome and some were so-so. But overall the staff seemed attentive and handled the needs of my son well. Most parents will want to have the full attention of everyone there because that is your kid. But I work in healthcare so I have some degree of reasoning to know they do the best they can. So overall I give them a 4. I would give them a 5 but there was one thing that bothered me immensely. The family bathroom in the PICU was dirty the entire time we were there. For 3 days the trash was never emptied, the floor looks dirty with the same spots on the floor so I know it wasn't mopped. Ratings Nurses 5 stars Doctors 4 stars Staff 4.5 stars Hospital 3 stars

First a big thank you to Lovelace case management for getting me in here. I am 66 AND worked in…read morehealthcare admin last position as a division CFO for a company called Continental Rehab Systems which merged with Healthsouth. I am probably one of the most sympathetic people to the difficulties of the industry. After a broken femur in my hip I was transferred from Lovelace to Advanced. First note was started by Physical Therapists. And is a beautiful facility which is saying a lot because in my last job we opened 3 new facilities in different western states. So I have seen new facilities and have also seen SNF's aka skilled nursing facilities. There is a reason Ron Bell the "attorney" always talks about them The staff is really good specially the therapists, OT's and PT's. Kind knowledgeable and they listen. The nursing staff is mostly good and especially the day nurses. As with ANY hospital the doc may have one opinion, the nurses another, the therapists another and the PA's and NP's another. This is called healthcare and it is just getting worse with all the government issues. I pray they are not too adversely affected by the inevitable government cuts. Also you HAVE to advocate for yourself and your loved ones if it is them who are here. Believe it or not docs and clinical staff are human. And unless YOU (like me) are the patient you truly have no idea what the patient is feeling and going through. I have been very verbal about my concerns and there have been issues but the staff listened. Did they always agree, no. Were we able to come to mutually acceptable conclusions, pretty much every situation. If you sit back and bitch quietly it only affects your mental health. And note I have a mother in law who does this at the facility she is at in CA. If you don't like the current healthcare situation (don't even get me started on Optum) read, talk to your NM reps, read about what is going on with the government and best go into the industry. Albuquerque is woefully understaffed. At every facility. Compared to when I was in healthcare the demands and hours are much crazier. So unless you speak up don't complain. I am still at facility and am very happy to be here. Will update post discharge.

My grandmother was recovering from broken ribs and needed assistance getting out of bed to…read morebathroom. They left her for 2 hours on two separate occasions. She made a mess of her self. Also they didn't give her pain medications for 8 hours when she needed it. I worked here as an LPN 12 years ago. I wouldn't recommend. I was very disappointed when I worked there at their patient safety standards. And now I'm even more so. The facility looks very nice and home-y. But I remember the med carts always missing the medications some patients needed. And techs I worked with were not great at that time. Patients had a lot of neglect. They need more techs or nurses there. Too cheap to hire more? As an RN of 14 years with an advanced practice degree I am extremely extremely dissatisfied with the company's inability to prioritize patient safety.