I LIVE to get a facial here ! Amy J is amazing at what she does. I can't recommend her enough.read more

Horrible experience. I was basically ghosted. I had originally scheduled an appointment for 11…read moreo'clock on Saturday but I decided Thursday evening I wanted to change it to 9 o'clock so I looked on their site there's a 9 o'clock available I call her and I get her answering machine so I left her a message asking if she could cancel the 11 and schedule me for the 9 o'clock asking to call me back if she was able to do that and I just went ahead and booked the 9 o'clock online. So I get there Saturday morning and I see there's a sign that says call when if you have an appointment and will let you in so I call all of his answering machine again I look at the window it doesn't look like there's anyone in there so I wait a few minutes and still get her machine. So I just left with no facial.

I love everything about the treatment I received. From the relaxing atmosphere, the music, the…read moreprofessionalism, the care, the kindness, and the facial! Kiesha is knowledgeable and puts grace and care into every touch! She was calm and relaxed and explained everything she was doing. I will definitely be a regular client of hers for years to come!

From the owner: Welcome to Kalón By Kiesha where we believe in the interconnectedness of the body, spirit, and mind…read moreto provide you an experience that is more than skin deep. With an integrated approach to skincare, our philosophy is within our trusting hands, we will enhance natural results by embodying beautification to provide you with the treatments, tools and information that will have you looking and feeling Be~You~tiful and  healthier.

I have always wanted to do a Float, and today was the day! Wow was I impressed by every single…read morething in this place, from the staff, to the cafe, and everything in between. They had goods to purchase, and it seems like every single thing in this building is based around wellness and supporting local businesses and their food is even farmed to Table. I did a magnesium float for the first time and it blew my mind. I felt renewed and recharged, and my body aches significantly less than it did before I went there. They have other services, including Massage, cold plunge and infrared sauna, and I think a few other things, but I had a terrific experience, and the staff was knowledgeable, helpful, and kind, which is always important to me. I even got a BLTA for lunch, and it was tasty as well! I'm excited to come back, thank you for such a nice experience.

Everything is GF and fantastic. Family and I eat here often. Great selection. Fresh ingredientsread more

I have gotten my hair cut from Brynn a few times and she never disappoints!! I walk out so happy…read moreand confident with my hair!!

From the owner: Suite Haven Beauty is a suite rental salon with many talented beauty professionals who offer a wide…read morevariety of services. We are located on Chardon Road in Willoughby Hills. We strive to create a welcoming environment where clients can relax & rejuvenate.

I had the Royal Delux Wellness massage today. From the time I walked into the office to the time I…read moreleft I was thoroughly impressed. The soft lights, the background music and the fresh scent impressed me not to mention the kindness and the way I was treated. I had the 90 Minute massage. It started with a foot detox. The massage was relaxing but very therapeutic. She treated me with respect and dignity and I never felt rushed or stressed. She used many different techniques to massage and stretch my muscles. I can't emphasize how relaxing and peaceful the entire experience. I look forward to experiencing her many services.

Loved it here I would like to return for my treatments. I…read morewill be going back for dysport

No. At least, NO for me. I had disappointing experience. I…read morefeel bad that it's a first review and it's a negative review... But, I wasn't happy with my experience. Let's start from the beginning. I got the certificate from the fundraiser; it was worth 100$. I knew this spa from Brecksville location which I didn't like either. I thought that I will give a try for the second time so I booked the appointment. When I called, I specifically asked about facials. The front lady said 3 options and I chose Vitamin C facial- 125$. Now, let's stop for a moment. What do you understand by word "facial"? When I think about a facial, I imagine cleansing, opening pores, massage, serum or mask and at least 45-60 minutes experience. Again, this is how I understand a word "facial" or what I had received in the past. I came to the spa that was located in the plaza. The place was clean, modern and elegant. However, the vibe of the place was cold and unfriendly. No one greeted me, no one noticed me- I took papers on my own and started fill out. Next, my Aesthitician or maybe I should call her a technician called me and we left to the room. The lady, Shawna, was nice and talkative. She told me to lay down but said that I could stay in the sweater bc the facial was just for the face. The beginning of the facial was cleansing. I need to admit the product that Shawna used was enjoyable and soft. After the cleansing, the lady put Vitamic C mask (she called it a mask). I had the mask for 10 min. I just lied there in the silence with the music in the background. The mask had tingling effect. After 10 min, Shawna removed the mask; however, she never changed the gloves so I still had unpleasant tingling while she put cream and serum on my face. Then, she said: "we are done". Yeaaa... 18 min total... and I was lighter on 125$ lol. Ok, so why was I dissatisfied? First, it wasn't facial but acid treatment- my face was swollen all day and next day too. I wasn't prepared for it and nobody even explained that the facial was actually acid procedure. Def ask questions before coming to any service, otherwise you will be disappointed. Second, all what Shawna did it was application of the product... I could do this at home! She didn't do anything that I couldn't perform by myself. The last one was time. This procedure and experience wasn't worth 125$ for 20 min. Nope. I had better experience for less money and longer time. And now, I still need a facial because I hadn't received it. I put two stars for the interior and friendly aesthetician. One tip- if it happens that you will visit this place, check in on yelp and you will get 10$. However, I do not recommend this place or any of their locations. It was my second time and 2nd time disappointed. Response to the business owner: Thank you for you comment. The first time, I visited the spa in 2018, so it was 2 years ago. Between 2018 and now, I went to so many places that it's hard to remember all. And yes, I had never returned. But this time, my bf bought me a coupon at the fundraising, so I decided to check out this location. The problem is that the services that your spa offers don't say exactly what people will get. I was misled by the lady on the phone when I booked the facial. I asked specifically about the facial, nothing medical, but just a simple facial. She had never mentioned about time frame or that "the facial" was actually acid treatment. And, I believe that those two are two different procedures. The first time when I came, I had 2 stimulating facials, what actually happened to be mechanical facials or facials done by the machine. Then, I was misled by the name too. I regularly go to all kind of places, and I do have what to compare with. Plus, I'm yelping since 2012 and I know how hard is to find a good place for the service or to get a decent food. I write honest reviews about my subjective opinion with objective observations. These reviews help people to decide where they want to go and what experience they may get. In all my reviews, I state my final opinion if I would recommend the place to someone or not. I didn't say nothing negative about the technicians that were nice the first time and the second time. The same with the interior, it was elegant and modern. However, the atmosphere wasn't friendly same as your comment back to me. In the end, I did not sign any policies that would say something about taking and posting the pictures.