Dr Heron is by far the best primary doctor I have ever seen. She is invested in her patients' well…read morebeing, really listens, and is thorough. I feel really lucky to have her as my doctor.

2 ratings 5 stars what does this say about a long term practitioner in this area? Dr. Heron could…read morenot care less. She is a detriment to her patients. Under her care I made a trip to the ER that I almost did no return from. If there is any complexity in your health concerns stay away from this one! Ask where have her ratings from the past 5 years gone?

LEAVE PAMF / SUTTER HEALTH as soon as you can !!! or you will die…read moreIn the last 5 years its completely ruined after Sutter Health bought it. There care quality and professionals have DETERIORATED badly Doctors are booked out for months and its impossible to even see your own PCP. And God Forbid if you need a specialty doctore, you are doomed. They have hired Nurse Practitioners (NP) and Physician Assistants (PA) who are NOT Medical Doctors. You are mostly thrown to the NP or PA who know nothing. They are just bodies to fill appointments. I have been with PAMF for over 10 years and my experience was really good up until 2019 when it was taken over by Sutter Health ! Its run like a business. The CEO is an ACCOUNTANT and other leadership team members are too. They have NO Medical experience therefore its just a number game for them. Because of them I landed in ER with a heart condition. LEAVE PAMF AND JOIN KEISER OR ANY OTHER MEDICAL HEALTH FACILITY WOULD BE BETTER.

Organized and efficient. I showed up for my scheduled blood draw 10 mins prior to check in. Greeted…read moreby a friendly receptionist, they called me at exactly the appointment time. Kristin was a spot of sunshine with a super attitude, when she inserted the needle I did not feel it at all. Altogether spent 15 minutes here and left with a smile.

Suzy Nassralla is amazing. She picked up a neck issue and ordered an MRI. She also, even before…read moreseeing the MRI results, referred me to a surgeon. Post surgery, 3 discs and fusions later, I'm doing well. She has been on top of most of all issues I have for the last 12 years.

Dr Nasralla is amazing. I had a previously fantastic GP at PAMF who departed & I was thrown into a…read morequagmire of no drs for months while PAMF tried to allocate her patients. LUCKILY I heard about Dr Nasralla who I was able to get placed with (eventually- told you I'd win PAMF!) She is SO SMART, intuitive, up on all the latest knowledge & options AND takes the time to personally connect. Despite being insanely sought after & busy, all her patients feel supported & attended to by her staff & scheduling personnel. Having someone so very smart who spends the time putting all the puzzle pieces together is a relief and a benefit beyond words. I can barely keep track of all the moving parts in my healthcare diagnoses but Dr Nasralla does so with ease & confidence. I cannot tell you the joy in having a good GP; having Dr Nasralla as my primary physician is even better!!

Doctor Rodems is an excellent Primary Practice Physician …read more She uses up to date research ,and every test needed to decide on an accurate ,and helpful care plan. She is informative ,friendly and never rushed .State of the art . Office staff is equally wonderful . So glad to find this level of care in Santa Cruz

Dr. Rodems in great. Smart, listens and responds in a non-hurried manner, and extremely pleasant…read more Note that her practice is now in Los Gatos.

She is wonderful. I wrote a review nine years ago, and my opinion has only improved. She really is…read morethe best doctor I could hope for. She's smart, funny, engaging, interested, caring, etc etc. You feel like you're part of her family.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

I'd give it "NO" stars if I could. Horrible organization -- I booked an appt in July 25 -- to get…read morea new PCP -- the only opening was in Feb. '26. The DAY BEFORE my appt. I get a call saying that they cancelled my appt because of my insurance. btw, I called them in Jan. to make sure everything was alright --. What they did to me was MALPRACTICE! The Admin office of Dignity Health is rubbish -- steer clear! I will never interact or trust my medical needs from Dignity. Never.

They are overwhelmed and understaffed! Even after going to ER the quickest I could be seen was two…read moreweeks! Staff is rude and not considerate of the wait times for patients. I had made multiple appointments trying to be seen as soon as possible, and they canceled on me "because the DR was not accepting new patients" although two representatives had made me that appointment, the office did not honor that the mistake was a result of their system not being updated. Save your time and money, go over the hill, go to Gilroy and Morgan hill if you can! You will be seen right away and treated as a priority.

I would like to share my experience with Dr. Erin Baldwin. She was my primary physician for four…read moreyears while she practiced in Camarillo, CA. I am 50 years old and had a lot of complicated issues; I was a mess and didn't take care of myself back then. With Dr. Baldwin's support I was able to look at the whole picture and realize that I needed to take charge of my physical wellbeing. She is the most caring physician I've ever had and she took the time to examine the underlining issues that were the root of my illnesses. I never felt rushed, uninformed and always left with a plan and next steps. There were times when I was not doing well that she called me over the weekend to see if I was okay. She pointed me in all the right directions and referred me to specialist who could help her help me. Dr. Baldwin is a great doctor, but better than that a wonderful caring human-being.

Really miss you Dr.Erin Baldwin.You Doctor are without equal the best in the west coast of…read moreCalifornia. I really hope that someday you can be my Doctor again. I'm Arturo Espinoza - Avila

Please please do not see Dr. Rosenbaum. He is a horrific "dr" that will misdiagnose you. He does…read morenot listen, is very arrogant and you will wait for more than usual to be seen. Dr. Rosenbaum talks about your private medical information the the next patient (this has happened more than once) Find a different Dr and please do not waste your time with Dr Rosenbaum.

Dr. Rosenbaum is the best physician I've ever seen. He truly cares about me and I feel better after…read moreseeing him every time.

Brought my Grandmother to see him. She'd been a regular patient. Whenever I brought up a medical…read morecondition she was having he'd say, "She's old and doesn't have that much longer to live". This is completely serious! He'd have a casual conversation with her and ask how she was doing and being that she was 90+ she'd politely say, "fine" despite all of the issues she was having. I talked her into going to someone who would actually give her some medical care and we resolved some of the issues she was dealing with. I'd like to think a Dr. is going to take a medical approach and interest regardless of the patients age. It was shocking.