We hop on the bus at SM lucena when we first got onto the bus, the air conditioning is bad it's…read moremore cold in a regular bus but our bus is labeled as "aircon". While we are travelling we stop at sto. Thomas slex total then they turned off the bus so the situation on the air condition worsened. We thought they were only refilling the diesel of the bus be no one told us what is happening so we got off the bus because it is super hot and then we found out that the bus is busted. We waited for 3 hours, but nothing happened. They wanted us to hop on a bus that are going to cubao (our destination and fee is for sm fairview) and the worst past is we are goibg to stand with many people standing and we are far away from our destination. But we kinda accept it so that we could get home and rest because we have an upcoming exam. We want a refund for our fee becaus our destination changes and guess what they did not allow it they just really want us to hop in and we get in cubao we are on our own. They didn't make a immediate plan for us. Worst experience ever and we ended up booking on an app just to get home. Worst experience ever

Have been riding with this company ever since i was a child. Its great never found an issue with it.read more

very bad pick and drop ang first class express bus and even royal bus nila discomfort at hussle ang…read moredulot sa byahero.. specially byaheng tuguegarao!! expection vs reality sa advertisement nila.. shout out bus #7067! gahaman kundoktor at driver nyo..

I choose Joybus genesis deluxe 28 sitter when I go baguio coz it's near to SM and session. But…read morealmost every time I was upset how the bus conductors treat me. They are so rude. When I asked simple questions such as how do I make payment either on the bus or at the ticket booth and woman conductor answer you rudely and impatiently. Sometimes they asked me in Filipino and since I'm a foreigner I requested to say in English and she answered very rudley and even raised her voice "I said where will you drop ...". To anyone and especially foreigner friend not to take Joybus. The bus conductors are very disrespectful. And very inhumane in how they treat passengers. I don't feel like a customer when I'm on their bus.

After completing a series of long exams at school, I felt the need to take a break. In particular,…read moreI wanted to go to Baguio. People told me it's a lot more accessible now, and only one bus ride away. The Genesis Bus Line offers daily trips to various locations, including Baguio, Baler, and La Union. They offer regular trips and special ones, the latter making no stopovers and bringing you straight to your destination. Don't worry, they have a bathroom on board the bus! For only P700, just a few hundreds more than the regular fare, you'll cut about 3-4 hours off your trip. When I took my Baguio trip, the bus reached the city in just about 4 hours. We left at around 2pm in Manila, and arrived just before 6:30pm, just in time for dinner. The bus is also very comfortable, with reclining chairs, wifi, blankets, and water and some crackers given to the passengers. There are only a few seats on board (I think about 24?), giving lots of space for each passenger. It's incredibly easy to book a ticket! I'm glad that Genesis makes Baguio so accessible now. I'm targeting Baler for my next out of town trip, and yup, using Genesis to get there! Oh, but just don't try giving them a call. It doesn't seem like anyone picks up their landline.

I've lived in the north part of Manila for years, and coming to and from SM City North EDSA, I've…read morewitnessed how the mall's transport terminals evolved (or devolved). PROS: It's interesting because this mall is the center of all PUV actions from central to north Manila and, aside from pedicabs and calesas, they have stops for every single type of PUV used in the metro - buses, jeeps, vans, cabs, and even tricycles. Take your pick and hop on to wherever you need to go. It's right in front of the mall along EDSA. CONS: So it's right along EDSA and it actually takes up may a couple or even three lanes from the highway just because they decided to have this bus and other transport bays. Traffic gets really heavy in a bottleneck when approaching this section; If I'm commuting and taking the bus, it bothers me a lot that the buses do not stop honking despite the signs that says no honking. It's an excess of noise pollution, plus it's not going to make people ride that bus. I don't care if you press your horn as much as you can, bus driver, but if I'm not going to UE Letre why should I take your bus?; Traffic enforcers are basically powerless in this area; For jeeps and vans, lines could take forever. TL;DR: SM's transport bays are pretty accessible, but it has a lot of negatives that cancels out its usefulness. It could've been planned better.

I always ride the bus going to and from work from Alabang station going to vito cruz. Today is the…read moreonly time that I encountered a very rude driver ( HM bus A 324 ). Insisted that we alight while the stop light is on and refuses our request to alight at the proper bus stop. He claimed that he would not stop anymore if we did not alight. I refused and he drop us off way too far from the proper bus stop. He even had the audacity to say that we can complain as much as we want to. Next time I will report this to the media and LTFRB if he will again have this kind of an attitude. Calling the attention of HM bus transport company. Kindly train your staffs. Thank you.

My friends and I planned a trip to Cavinti so we could try spelunking and cross it off our bucket…read morelist! We searched for different bus lines that could take us to Sta. Cruz, Laguna and we decided to take HM Transport in Cubao. We chose this because there's a bus that leaves every 30 minutes so we wanted to make sure that either way, we'd be able to catch a bus even if we're early or late. The first trip departs at 4am and the last is at 10pm. The stops were Calamba, Los Banos, Bay, Pila, and lastly Sta. Cruz. We were able to ride the 7:30 am bus. It took us about 4 hours because of the stops that we had to take. We really didn't mind because the itinerary we prepared was very flexible. The bus was air conditioned so it gave us some comfort during the whole trip. The bus was also clean. We found that to be very important because who wants to travel in a dirty smelly bus, right? Thankfully we asked fellow passengers regarding the stops so we knew where exactly in Sta. Cruz we had to go down. We reached our destination without much hassle! It took us a while to get there but at least we were safe and that was the most important thing!

If you're not Filipino, don't speak Tagalog fluently, or are not with someone who is any of the…read moreformer, then I would not recommend taking this as a mode of transportation. It's confusing for foreigners, and while I am part Filipina, I wasn't raised in the Philippines so I would have been completely lost if I did not have my uncle by my side. You also never know if you're going to get a good bus or not. On the way to my destination, our bus had air conditioning and a TV, and we made two stops for restroom and food breaks. However on the way back, there was no TV and the driver literally made a stop every time he saw someone wanting to get onto a bus. The trip back ended up being 3 hours longer. Although JAC Liner is cheaper than taking a private car, I have traveled both ways and I would never take JAC Liner unless it was the absolute last option I had.

For our trip to Cagbalete Island in Mauban, Quezon, we had to ride a bus from Cubao. JAC Liner…read moreoffered that route so we hopped on a bus at around 3 in the morning. It was so early and we were all still feeling groggy and grumpy. PROS: The buses are clean and the air-conditioning works well too; It's not exactly like those buses that have La-Z Boy seats nor the sleeper ones with bunk beds, but for the around 250-peso fare, I guess it's better than the Metro Manila bus seats; We arrived there right on schedule for the Lucena to Mauban al fresco buses. CONS: Our lack of sleep must've affected our perception of the bus, but weren't exactly enjoying ourselves. We couldn't really recline our seats and our bags were in our feet since there's not enough space over our heads. The wifi doesn't work too. TL;DR: Travelling for three hours isn't too much fun in JAC Liner, but at least they got us there safely and on time.

Over crowed, hard to get your change back. Unprofessional staff. Over all a bad experience.read more

After leaving Partas Pasay, our travels was going well until...after exiting the express lane, the…read morebus started picking up more people even though all available seat was taken at the Pasay terminal. The middle isle was pretty much taken and no possible route to go used the facility that is on board the bus. I don't think that this action is a safe choice for all of the passengers.

I know this more as Araneta Center-Cubao Station. The station is the intersection between LRT and…read moreMRT station. The station is the 8th station for trains heading to Santolan Station and the 4th station for trains heading to Recto Station. The station is named Araneta Center-Cubao because it is connected to one of the most recognizable and popular landmarks for events that happen in Manila: Araneta Center Complex. Around Araneta Center are shopping malls like Gateway Mall (connected to Araneta), Ali Mall (said to made because of Muhammad Ali after 'Thrilla in Manila' happened), Shopwise, and Farmers Plaza. Of course, the main reason people go here is for Smart Araneta Coliseum. Ever since I was in college, this was were I would be for UAAP basketball games and concerts! Taking the MRT/LRT to Araneta Center was the fastest and most convenient way to get to these events. Plus, you didn't have to worry about traffic and parking. Since the location is right in the middle of Cubao area, Araneta Center-Cubao station is transportation depot for buses, taxis, and jeepneys. As with all MRT/LRT Stations, try not to go during the peak, rush hour time (yes, I know, peak hours here are ALL hours!). Also, be more aware of your surroundings and the stuff you are bringing with you. Better to be safe than sorry!

They say that the province of Bulacan is the gateway to the north since you have to pass by this…read moreprovince if you want to get to the northern part of the country from Metro Manila. Since I am from Bulacan, this is one of the two bus companies I frequently use whenever I go back to my hometown. They have trips not only to Baliuag, Bulacan but to other destinations like Nueva Ecija, Tuguegarao and Isabela. The company have hundreds of bus units at their disposal but there are still days when I have to wait for hours just to board a bus. My personal record is 6 hours on one unforgettable All Saints Day. The facilities are a bit old and the restrooms are begging for some soap and water so I usually visit the restroom before heading to their terminal. To their credit, there has been improvements in their services. The personnel ensures that passengers line up in an orderly fashion. Although it can get confusing during peak season when the lines snake around the terminal and passengers can no longer determine for which destination the lines are and where the end is. They also strictly implement the use of courtesy lanes for senior citizens and persons with disabilities, no need to queue for passengers who are physically challenged. Although there are only a few choices for those who want to travel to Bulacan or other northern provinces, this company doesn't renege on its duty of still making sure that passengers get to their destinations safely and comfortably.

All us South commuters would be so doomed without these shuttles. Really…read more If there weren't shuttles transporting us back and forth to Parañaque, Las Piñas, Muntinlupa and Cavite, we would all be taking several buses, jeeps, trikes, cabs--It's difficult, inconvenient, time-consuming and may not even be affordable. You probably won't see us ever again. These shuttles that travel to and from Makati make commuting so much more convenient. Fares are reasonably priced and relatively cheap, if you consider the time and energy you'll be saving, as well as convenience. There are a lot of specific routes to certain neighborhoods and other central locations, and from the drop off points for some people their homes are just a walk or a trike away. On a good time of the day (not rush hour) it takes me just around 15-20 minutes to arrive Makati and vice versa, thanks to Skyway. Queues can get really long during rush hour (as expected), or when there's a sudden downpour, as Metro Manila traffic does not tolerate rain too well. This station is newly built for more than a year or so already. It used to be so cramped at that station underneath the Ayala MRT (it was HELL), but this station is more spacious and even has a nice selection of food kiosks, vending machines, and a clean toilet.

I'm not really from south but I love that they turned this place into a UV Express Terminal. UV…read moreExpress is one solution to EDSA Traffic because one van can cater up to 15 commuters inside. This place is a five minute walk from Ayala MRT station, and is near Greenbelt, SM Makati, Landmark and Glorietta. In North, we don't have much shuttle services or I am not really familiar that's why when I learned that my boyfriend rides here to his place, I got excited and we scheduled one day for me to experience being in a shuttle. From the Terminal, we just waited a few minutes until the van makes his way on the street. In less than thirty minutes, we reached parañaque without hassle. The thing is, when it reaches 6pm, this place gets really crowded and the lines are crazy. You can opt to eat your dinner first while waiting because there are food stalls and vending machine available in the place. I checked their toilet and it's still new and clean.