I am writing this review with 2 days post op and with my new 20/15 vision! I had been looking to…read moreget LASIK for the past year and decided that this would the perfect time due to being able to work from home. A few things attracted me to EDOW: the convenient location (in Tyson's), the latest LASIK technology, the experienced doctors, transparent website with all the forms, risks, videos, etc. and it not being a massive chain. There was also a $1000 off promotion for PRK and Custom LASIK when I scheduled. I like that each LASIK procedure included a customized eye mapping to prevent some of the negative side effects (halos, glare, etc.) which I learned is not standard for all practices. The whole process was seamless from the initial free consultation that I was able to schedule for the following day to the post operative appointments. The initial consultation included a standard eye exam, cornea mapping, vision evaluation and eye health exam. Jon was extremely helpful in answering questions and explaining each step. My eyes were healthy and my corneas were thick enough so I was approved! I was able to schedule the pre-op, LASIK surgery and post-op immediately after the appointment. For the next two weeks, the tech instructed me to wear my glasses to allow my eyes to return to its natural shape. All the appointments are confirmed online which is very easy. The pre-op only took about 45 minutes. This is when my eyes were dilated, mapped, and the "true" prescription was assessed for the surgery. They also ordered my prescriptions through Friendly's Pharmacy for delivery to my home. The antibiotic and corticosteroid drops were delivered the following day. All very easy! The actual surgery day was about 2 weeks later at 2pm on a Thursday. I was in and out within 35 minutes! In the first room, Jon administered a bunch of drops (numbing, antibiotics, others) and also gave me a Valium. They also gave me glasses, eye shields, post care instructions and some lubricating drops for home. A few minutes later I walked to the LASIK suite where I laid down for the procedure. Dr. Kang explained each step and the expected feelings and sounds so I was completely at ease. I never felt any pain whatsoever. The first machine applied some pressure my eyes one at a time, my vision went temporarily blurry and then I was moved to the next machine to reshape the cornea. I focused on the green light and noticed the slight burning smell. But felt I absolutely no pain or discomfort at this point. The whole procedure lasted maybe 5-7 minutes. I then went a another room where Dr. Kang evaluated my eyes. I was then sent on my way! My vision was already was about the same as when I wore glasses just sensitive to light and a bit hazy. The first 2 hours were probably the most uncomfortable since my eyes felt heavy from the drops and I felt a bit dizzy. I napped with my face mask and new eye shield since my eyes just felt sensitive and tired. Two hours later I felt like a completely different person. I did wear sunglasses inside to avid glare and diligently began my eye drop regime. I was able to watch TV and that night without an issue. The following day was magical as I woke up with better vision than I had with contacts. I had very little dryness and none of the halos/glare/redness people talk about. That morning, I drove myself to for the post op where the optometrist said I had 20/15 and with almost no inflammation or discomfort. I even ran that afternoon. I would HIGHLY recommend this practice if considering LASIK. Everyone was extremely professional, knowledgeable and skilled. I attribute my speedy recovery and excellent results to them. Just remember those drops!!

great doctors, but phone staff are useless. almost staff…read moreare not accountable to anyone.

I CAN SEE AGAIN! What a wonderful experience. I received Lasik after about a decade of considering…read moreit. The care was phenomenal. The staff was kind, and very thorough when it came to answering questions. Ask about what kind of deals they have. I saved over $1K. I highly recommend this place.

Loving my new eyes! I wish I have done LASIK long time ago but everything comes at the right time…read more A coworker did her surgery with Dr Wills and she did fantastic that I decided to do it! I could not choose a better place, all the staff members are amazing, they answered all my questions and assisted me with anything I needed. In 2022 I did a consultation with another Dr. surgery was very pricy and I felt he was too young and all the information they gave me to read at home just scared me more. This was not the case with LASIK Vision Institute. The confidence each of them show during my consultation and the calm and confident attitude of Dr Wills before and after my surgery made me feel I did the right decision. My vision is 20/15 I am doing amazing recovery was easy and I did not experience any discomfort. I strictly followed up all their instructions! I hope after reading this you don't hesitate to do your LASIK surgery. It is life changing and so worth it.

Ok, so this is going to be a long review, but totally worth reading if you have horrible eyesight…read morelike I did. I had horrible, horrible eyesight & if you're telling yourself you do too, wait till you hear my old prescription. 'cause I had to live over 10+ years with this degree listening to people with -1 or even -.5 tell me how bad their vision was. cue rolling eyes. I was a -11 & -12 in my left & right eye respectively. Now you can gasp & go, "holy sh*t". that's right. I was pretty much blind. If I didn't have glasses or contacts in, my whole world was one giant blurry mess. I couldn't make out distinctive items & I sure as hell couldn't identify a human being from one another. Funny enough, I never looked into laser eye surgery because I didn't know if I qualified. I originally went to TLC laser eye surgery (where they wasted my time and told me I would not qualify for laser eye surgery due to my high degree). So, I had to call around & actually ask clinics if they took in high degree patients. Spoiler alert, a lot of places do not due to the high risk factor involved with taking in high degree patients. You basically burn off a lot of your eye tissue to even get you to a better degree. Now I wasn't expecting anything wild, but anything is better than what I was at. I finally called Liberty Laser Eye Center after reading a review about how this one patient with a high degree was able to get to -.75 after her surgery. She was just about the same degree set as me & was going on over a few years after surgery. Naturally, I had to call them & make sure they still took in patients with my degree. Dr. Tanchel was so ready to work with me & to see what she could do for me. She never pressured me, but gave me a ton of information on the procedure itself. Spoiler alert - I went through with it. I could only qualify for PRK - which is the original laser eye surgery before LASIK came out. PRK is the procedure where they scrub the top layer of your eye ball & then shoot a laser into your eye. I will say during my procedure, I was pretty nervous. She put in numbing eye drops in my eyes & I had to wait a few minutes for it to set. Weirdest feeling to have your eyes numbed. I had my right eye done first & then my left. The system started recalibrating before they began on my left eye. Omgosh. So, so turns out the numbing drops don't last a long time. After the system recalibrated, they pulled me back into the room. I felt her scrub my eye ball, whooo, weirdest feeling ever. She thankfully put in extra drops in my eye & I felt so much more relief. Each eye took about a minute to complete & each time it just felt like I was looking into a red dot. Afterwards, I left a little blind. I could see right after for a split second before my vision went blurry. I ended up sleeping in my closet for a whole week & that was nice. I was constantly tired & sleeping. If I was sleeping, I was putting in my medicated eye drops & regular eye drops to keep my eyes hydrated ('cause I just had them burned off by a laser.). It's been over six years, and to say I am happy is understated. I am beyond thrilled that I can see. I am ecstatic that I can wake up in the middle night without being blind to my surroundings. I no longer need glasses/contacts to be able to see. y'all I can drive without any corrective lenses. it's amazing! highly recommend you contact Dr. Tanchel for an appointment.

Took my money for nothing :( I consulted here for LASIK,…read morethey took a $250 charge to hold my appointment/discount my price, two days before the surgery they called and said the machine ran a software update and wasn't working so I would need to reschedule, I waited and waited and kept calling with no update available until finally I scheduled somewhere else, I called to get my money back and the lady at the front desk said she would have to ask the doctor, since then I've called to ask for a updates and still nothing. It's been 3 weeks since I first asked for a refund of money I paid for a service they couldn't provide and I keep getting told there is no update. I can't speak for the quality of their work but I can say it's been difficult to get any information or my money back.

Lasik is One of the best things I have done in my life I highly recommend this place they are…read moreprofessional and know their business

got the service consultation the boom three days later book surgery in and out. Now loving it and…read moredefinitely recommend to everyone!! no more glasses! the Dr are some nice

I have been seeing Dr. Weber for about six years. She has performed a corneal transplant and…read morecataract surgery. At every point and in every respect she has been the consummate professional. Friendly, open to questions, and highly successful in her treatment of my eyes. I trust her completely. Everyone in the practice has treated me with courtesy, and been efficient with use of my time. I highly recommend the practice.

They made a "mistake" with one eye (leaving fragment of old lens behind), which became inflamed and…read moreresulted in substantial loss of vision...then tried to charge me to correct their error! Also, their billing process feels like a very sophisticated "three-card monte" game, with numbers appearing and changing...and always increasing beyond the initial quote. I feel like I'll need to hire a forensic accountant to reconcile what they're trying to charge versus what they said the procedures would cost.

What an absolutely Great Decision and Experience-with an…read more Awesome outcome! - My daughter found Dr. Brusco via an Instagram post by her high school friend. and selected Dr. Brusco, had such a successful outcome with only 1 day of downtime. - I was cautiously intrigued and scheduled a consultation, determined to only have one eye done at a time. - I received an EXTREMELY comprehensive exam. Salma answered all of my questions and concerns, while explaining the procedure. - I met with Dr. Brusco w- hich was very comforting - This is what he does - His specialty. Initially skeptical to have both eyes done at once, I surprised myself and made an educated/informed logical decision to have both eyes done the same day! They were simply so very informative, fact based with state of the art equipment. It was shockingly painless! Dr. Brusco personally contacts you the following day (that impressed me!) to follow-up. -- I can Now see without contacts, glasses or reading glasses - no more packing spare contacts for travel or sleeping in contacts -MISSION SUCCESS!! Dr. Brusco is a TRULY EXPERIENCED EXPERT and each team member Salma, Caitlynn and Amanda made everything easy and stress-free...Best Decision ever! (A;though I would have appreciated more time in waiting room reading the interesting Harvard Magazines :)

I've not yet had my lens exchange but I do want to take a minute for Dr. Brusco. At least in the…read moreDMV, you aren't going to find a surgeon who more clearly cares about his work and your outcome. When I met with him, I got a cell phone number to text if I had questions. I have put a substantial amount of research into this decision and I had a bunch of question. I posed questions to him on a Friday night not because I expected him to respond before Monday but just so I didn't forget to ask. Those questions were answered on Friday. I asked my second set of questions on a Saturday a few weeks later based on additional research and they were answered right away. That time, I told him explicitly that he shouldn't respond before Monday but he did anyway. If you are considering refractive eye surgery do yourself a favor and just consult with Dr. Brusco.

Dr. Patel is truly outstanding! She and her staff are highly experienced, professional,…read morecompassionate, friendly, accessible, and responsive. Dr. Patel is absolutely the best in her field, to which I can attest honestly from years of superb diabetes eyecare, as well as recently and perfectly performed cataract surgeries. It's AMAZING to have 20/15 vision in both eyes! Thank you Dr. Patel!

Disappointed to say the least. I arrived on time for my 10:45am appointment, first thing, not even…read morea hello, collection for payment. I haven't even seen anyone yet. I told them I would pay at the end of my visit as my husband had forgotten my healthcare account card, he was going home to pick it up, but they would not let me see anyone, and I was unaware of this, just waiting, after an hour, I asked when I'd be seen, to this the receptionist replied until you pay you won't be able to see anyone. Meanwhile Dr Nisha casually walks in at 11:15 so she wasn't even at the practice. When I finally spoke with her, she could see I was visibly upset, but she didn't care, she told me if I needed to surgically drain my eyelid (chalazion) she wasn't going to do this, apparently her patients can't tell her what to do, or even what they want done. She told me, I should find someone else. What a waste of time. In my opinion she just wants to milk people and create pointless follow ups, no empathy, just a lot of arrogance, don't waste your time. As a healthcare professionals I deeply care about my patients, collecting payment from them is not my priority, their health and wellbeing is.

I have had chronic eye problems since I was a child, so have seen a number of ophthalmologists…read more Dr. Mitchell is the best of all of them and he has been exceptional in my opinion. If not for the care of Dr. Mitchell and his staff, I probably would not be able to see well enough to work any more. As a long term patient, I have been seen by most of the technicians and both Dr. Mitchell and Dr. Morin. My visits have been both routine checkups and emergency visits when I have had problems that needed immediate care. Without fail, they have identified what needed to be done and delivered a treatment plan that worked. At one point, Dr. Mitchell referred me to a specialist for a rare condition with serious health implications. I liked that he knew his limitations and was comfortable sending me to a subject level expert. When I researched the person I was referred to, I was pleased to learn that I was being sent to one of the best in the country! I have always been treated kindly and with respect. The doctors and staff listen to what I say and give thoughtful responses. They are really the best!!!

I wish there were an option to give 6 stars. Or 7. Dr. Mitchell is awesome…read more So 4.5 years ago I had him do my ICLs, which were fantastic because, as someone with vision in the -10 to -11 range in each eye, in addition to dry eyes, I was not a LASIK candidate. Those ICLs made it so that I didn't have to wear glasses anymore, and could see just like everyone else. Hooray! But then about 2 years ago, I had a corneal lesion (don't ask, you NEVER want to have one of those-- SO horribly painful) and that (likely) set off a downhill slide into ... CATARACTS. Yes, a 38 year old developing foggy vision, especially in the left eye, where I'd had the corneal problem. By the time I was 40 (earlier this year), my left eye was completely fogged and useless and my right eye was halfway fogged up. It was like looking through an opaque fogged up shower door all day long. I couldn't see squat. 40 year olds aren't supposed to have cataracts! Grandma and grandpa are! Well, in swoops the gallant Dr. Mitchell to save the day, yet again. During surgery, he pulled out the ICLs and the fogged up natural lenses and gave me crystal clear new lenses and now I'm seeing better (mid-range and distance) than I ever have. EVER. Even with the ICLs. (The reason for that is it's always better vision the fewer lenses there are - so natural + ICL is going to be worse than just natural.) Because I had an astigmatism to fix and they don't make toric multi-focals (and the Dr. says he thinks they wouldn't be that good anyhow because it's trying to do too much), I will always need (pharmacy-bought) reading glasses for the two feet or so in front of me, but sheesh! I can see again! I can read street signs! I can see leaves on the trees instead of just a blob of hazy color! I. Am. Thrilled. Marry me, Dr. Mitchell? :-)

Highly recommend! I…read morehad my LASIK procedure done at the Charlottesville location and the staff members have always been extremely friendly. They were patient answering my million questions and I had a comfortable experience from beginning to end. While it is true that you do not see Dr. Holzman until the day of your procedure, it didn't bother me. Since you will see the optometrist at the office at least twice before your procedure, you will want to direct all your questions to him, so there are no surprises on the day of. On my procedure day, Dr. Holzman just reiterated what was already told to me many times. They send you a bunch of papers beforehand for you to sign, and you do want to read all of it. Being in the healthcare field, I am always reminding my own patients that each individual is different, and there is a chance that your results will be different from someone else's. So I went in expecting some cloudiness in my initial results, due to my high prescription, meanwhile hoping for the best. You go in on the day of your procedure and are given a Xanax to calm you. I personally wasn't very scared, and Xanax doesn't really kick in anyway until after you are in the operating room already. My advice is to trust Dr. Holzman and go in relaxed, and it'll be over quickly! The room was cold, but they gave me a blanket to cover my legs, and also a teddy bear to hold :) You feel some pressure (a lot of pressure) on your eyes and I believe it took less than 5 minutes per eye. When I stood up, I already felt like I had pretty good vision. I drunkenly went home (have your driver with you) and passed out immediately. Four hours later, I woke up feeling like I had perfect vision! At my post-op the next day, I was told I can see 20/15. Yay! I left that appointment and treated myself out to some new shades for the recovery week :) Make sure to use rewetting drops as I could feel my eyes getting better day by day. I believe a large part of this recovery is the patient compliance. Do wear shades outside, do sleep with goggles so you don't accidentally rub your eye, use the antibiotics and rewetting drops, and I hope everyone has as good an experience as I did!

I was nervous about getting LASIK and asked a few simple questions to ease my anxiety and better…read moreunderstand the procedure. However, when my question--about the likelihood of still needing contacts after the surgery--was passed on to Dr. Holzman by his staff, he completely lost his composure. He went on a rant, telling me I had no right to question him, bragging about performing surgery on professional athletes, and claiming he's the best in the area. His response was defensive and dismissive, completely misinterpreting my concerns as an attack on his abilities. Instead of addressing my anxiety, he focused on boasting about his reputation. This was by far the worst healthcare experience I've had, all thanks to Dr. Holzman's unprofessional tirade. Needless to say, I immediately canceled my procedure and will gladly take my money elsewhere.

Delightful customer service interactions with professional, yet down-to-earth staff, also stellar…read moreframe selection. They have the ability to cut lenses in-house, huge plus. It's always nice to be able to support local businesses that deserve it!

Super local businesses! Peter and Mary are extremely…read morehelpful! I broke my og frame, so calling everywhere to see if that could cut glass same day, I found this wonderful place. While waiting for them to cut lenses Peter gave great recommendations to a Nepalese joint! And then upon returning to pick up my eye ware I saw a pair of sunglasses and they were able to put my prescription in them. I can't wait to come back and try on the sunglasses when they're ready! The whole area is magical. From the pie joint to the eye glass joints!