Here in the area on a travel assignment. Have one dog that gets a regular injection so we see a vet once a month. When I called for an initial appointment the person on the phone acted like it was an inconvenience that I wanted to make an appointment. I got a lot of "Well, you have to come fill out paperwork and we need records." As if that was somehow going to be an issue or I was going to refuse or couldn't provide it. My dog had been to the vet for his annual just a few months prior and I had full records. They were insistent that he been seen by the vet for an "exam". When I questioned it I got another aggravated response from staff about it being policy. At this point I'm like whatever, I just need him to get his injection. So I paid, before the actual appointment to "hold" the appointment, $75. I commented that I felt that was a bit of a rip off and got a nasty text message after I left from her office manager. I thought maybe I was overreacting to it, but a few folks at work read it and were also taken aback by it. When we get there we are taken to a room and my dog is taken to the back for the exam and his shot. He was gone less than 5 minutes and came back. I was told he had a full exam and his shot. When Dr. Palmer came in she said he had a broken tooth and seemed to be pushing towards surgery. She brought in a model, as if I somehow didn't understand a broken tooth (Healthcare for 20+ years. I got this). I pointed out that it didn't seem to bother him and I was happy to keep an eye on it. It seemed that when she realized I wasn't going to jump allover surgery, she backed off. He's 10. I am not putting him under anesthesia unless I have to. She spent less than 10 min in the room with us. No comments on how his heart or lungs sounded. How he was moving. How he appeared to her as a 10 year old dog with arthritis. Just the tooth she wanted to surgically remove. The whole thing rubbed me wrong but it was close and I liked her techs. Second time we went for his shot, they forgot me in the parking lot. Since you have to call when you get there and wait in the car you are out of sight out of mind. When someone came out more than 20 min later, I was told there was an emergency and the person who answered the phone had forgotten. No problem, I get it. He got his shot and I mentioned he has gotten sick a few weeks before and staff seemed concerned. That made up a bit for my first experience. Went today for his third shot. They take him back and a few minutes later I hear screaming. My dog does not show pain like that. He is stoic by nature. He has tells that I know but he has rarely made noise to indicate pain in the 10 years I have had him. From the note in the file they sent me "P screamed and tried to bite after admin librela in shoulder, was straight out of the fridge so cold. P is always a little dramatic with the cold inj. so may do better in the good hip ? (RR)" Tech tells me he "whimpered" a little because it was cold from the fridge. Hold on, you mean to tell me you KNOW it hurts going in when it's cold and you KNEW he was coming in today for his shot and you don't think to pull it from the fridge to let it warm up a little? Not super amused at this point. (Had I seen this note before hand we would have had a serious issue. He has NEVER tried to bite anyone and has NEVER had an issue with injections of ANY kind. And he has been getting this one for more than 2 years at this point.) One of my other dogs is due for her annual. I'm not feeling super good about it after the three visits I've had. I tell the tech that I'm not comfortable with them taking my dog out of the room for an exam. I've NEVER had a vet take my dog out of the room for an exam. Most of them get on the floor with them and check them over. And it takes more than 5 min. The dog is a bit of a handful with energy and she does better with me. If someone else tries to hold her she is not going to cooperate. No aggression or fear of vets or anything. She's just a spaz. I get a bit of a run around about this and told they would speak with the Dr about it to see if they could accommodate me and get back to me. TBH at this point I've already decided to go somewhere else. Later I get an email telling me that they cannot accommodate this request and to go elsewhere. I was told that the proof she gave my dog a through exam was that she found a broken tooth. That's it. That's all the proof I need apparently. In my decades of owning dogs and dealing with vets and vet clinics, I have never had any issues. I've been very fortunate to find caring vets that have taken good care of my dogs. To the point I've actually had personal numbers for several of them. But this whole place left a bad taste in my mouth and concern for how they are handling my animals. My dog was intentionally hurt by poor handling. read more

I am grateful for the quality and compassionate care provided to my fur baby. In December, I adopted a cat, Piper, that belonged to my sister who died. Piper is a young energetic cat who has experienced trauma so he has been a challenging addition to the family. He bites and scratches as play aggression. At the recommendation of a friend who adores her cats, I decided to take Piper to Vienna Veterinary Clinic. I called and asked the Clinic if they applied Soft Paw nail covers, and they said they would although they had not. (Piper is not one to sit still for me to put the covers on his nails.) Soft Paw or other brands are a humane way to prevent cats from damaging carpets and furniture. The nail covers are glued over nails, preferably after the nails are trimmed. As the nails grow, the covers come off. Although the time varies from immediately to six weeks with home application, the Vienna Veterinary Clinic application has lasted seven weeks with only one or two coming off. The staff at the VVC were very kind and pleasant to me and very kind and compassionate to Piper. He received a wellness check up and was sedated so the nail covers could be applied in the morning. They monitored him the rest of the day, and I picked him up at about 4:30 p.m. Piper was happy and well. They seemed to have enjoyed meeting for and caring for Piper. Also, they offered helpful suggestions for ways I could take care of him. He will be going back for healthcare and nail cover application. **Please consider nail covers as the humane way to protect your indoor furnishings. read more

Vienna Veterinary Clinic - Piper is taking a brief rest. He looks very stylish with his nail covers. - Veterinarians Near Me - Vienna, West Virginia

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I have been trying to get my dog help. I called and a lady was more worried about money than my best friend. I missed a Apt so they billed me. They wanted 200$ for a no show and two hundred for a new apt. I live on a fixed income of SSD. Im also a 3 cancer survivor. So I know how it feels to be sick. My poor dog. He suffering everyday. It makes me not understand how Can just do nothing . But day you love animals. Well I hope someone can find meaning ofy dogs pain. Because the vet told me he wasn't worth helping. Im looking to find a real loving bet. If you don't believe. You just go see him read more