Came here on vacation and stayed right above the restaurant! Let me just say, best decision we've…read moremade here! Place is so homey and the ambiance is amazing! 10/10 recommend if you're staying right above!

Terrific food! We had a delicious and simple lunch here -…read morejust salad and a vegetarian lasagne! The food was prepared and presented beautifully with high quality ingredients and our drinks were delicious! No wonder it's so popular!!

I've eaten here many times and I'll never do it again. I hope to save others from making the same…read moremistake. We ordered two plates from the vegan menu (plantain croquettes w/ tofu salad & soy enchiladas w/ refried beans). The head waitress repeated our order and confirmed the plates were vegan. Both plates arrived with what we assumed to be tofu and vegan cheese. We took our first bite to find out it was NOT vegan. It was panela cheese. I want to emphasize that their menu differentiates between vegan & vegetarian plates, and they clearly describe the ingredients. We respectfully mentioned the mistake to another waitress but she was incredulous and hostile, and treated us as is if we were being difficult. We asked her to check with the kitchen. She took the first plate and returned several minutes later having substituted the cheese for tofu saying nothing of the mistake. We asked if she could do the same for the second plate. She rolled her eyes, took the plate, and returned having superficially brushed off most of the cheese, tossing the plate onto the table and saying nothing of the mistake again. How can they make this mistake and not care? We called over the head waitress and explained what happened. She retrieved our order ticket, noted that both orders were written as vegan, but was incredulous regarding the mistake. We prefaced our concern with our respect for the restaurant and our understanding that it was a busy day. The head waitress was unconcerned, saying that MOST of the plate was vegan. Guests from another table overheard our conversation and agreed with us that the restaurant should take the issue seriously, and suggested they offer us a discount. The head waitress returned with the check having taken off 10%. Despite this insult we paid and left no tip. This is my first time not tipping and my first time giving a negative review. 24 hours after the experience my stomach is still upset. I'm very disappointed in a restaurant that used to be a favorite. ___________________________________________________________________ He comido aquí muchas veces y nunca lo volveré a hacer. Espero salvar a otros de cometer el mismo error. Pedimos dos platos del menú vegano (croquetas de plátano con ensalada de tofu & enchiladas de soya con frijoles refritos) La camarera principal repitió nuestro pedido y confirmó que los platos eran veganos. Ambos platos llegaron con lo que supusimos que era tofu y queso vegano. Dimos nuestro primer bocado para descubrir que NO era vegano. Era queso panela en ambos platos. Quiero enfatizar que su menú reconoce la diferencia entre platos veganos y vegetarianos, y claramente describen cada uno de los ingredientes. Mencionamos respetuosamente el error a otra camarera, pero ella no nos creyó y nos trató como si estuviéramos siendo difíciles. Le pedimos de la manera más atenta rectificar con cocina. Ella tomó el primer plato y regresó varios minutos después, sustituyendo el queso por tofu sin mencionar del error. Le preguntamos si podía hacer lo mismo con el segundo plato. Ella respondió incrédula y hostil, tomó el plato y regresó después de remover superficialmente la mayor parte del queso, arrojó el plato sobre la mesa y no volvió a decir nada sobre el error. ¿Cómo pueden cometer este tipo de error y no importarles en lo absoluto? Llamamos a la camarera principal y le explicamos lo que sucedió. Recuperó nuestra cuenta con el pedido y notó que ambos pedidos estaban escritos como veganos, pero incrédula sobre el error. Expresamos nuestra preocupación con nuestro respeto por el restaurante y nuestro entendimiento de que era un día ajetreado. La jefa de camarera no se preocupó y dijo que la MAYORÍA del plato era vegano. Los comensales de otra mesa escucharon nuestra conversación y estuvieron de acuerdo con nosotros en que el restaurante debería tomar el tema con la seriedad pertinente y sugirió que nos ofrecieran un descuento. La jefa de camarera regresó con la cuenta descontando solo el 10%. A pesar de este insulto pagamos y no dejamos propina. Esta es la primera vez que no dejo propina y la primera vez que hago una reseña negativa. 24 horas después de la experiencia, mi estómago todavía está revuelto. Estoy muy decepcionado de un restaurante que solía ser uno de los favoritos.

Great soy burger - also get the Organic Acapulcoco coconut water in the cooler in the tienda. It's…read moreoutstanding. Sweet and refreshing all without added sugar. The best I've ever tasted. Soy burger was spot on. Nice bun. Great flavor

The food is amazing and the service is TOP. We ordered a salad, sandwich, and agua fresca.read more

Delicious, hearty sandwiches, bowls, and soups made with high-quality ingredients. The menu has the…read morekind of trendy options you'd expect to find in NYC, but with more generous portions and friendlier service. Ambiance is classic fast casual & inviting. While the prices are on the higher side, the quality and portion sizes make it worth it. You'll leave feeling full and satisfied. It does feel like a work in progress concept so they can do a better job with service & execution.