Excellent service by Yolanda today at UPS Carrboro NC Prompt…read morecurious service I always bring my shipping to this location

Matthew was kind, efficient, and helpful. It was a great experience with a great employee!read more

The woman who works here is incredibly rude. I'm a 22 year old girl, and I felt immediately…read moreunwelcome both times I went in here. The first time, when I asked if they took credit cards, she laughed in my face and ranted about how "yougins KILL HER". Whatever, no big deal. I got some cash. Next time I go in, I say I need some files printed, and she straight up MOCKS ME. Like head flip valley girl impersonation. Then, proceeds to treat me like I'm stupid. I was nothing but kind and easy to work with, but she consistently seemed upset by my very existence. I'm a college educated woman and I was printing my onboarding forms for the EPA. I tried to support local business by shopping here, but I definitely won't be going back.

In from out of town, I called in ahead to have a print order priced, which was quoted at $17 for a…read morehalf size set of architectural drawings. So I doubled the order to have two sets, and emailed a PDF file as requested. Arriving at the shop to pick up my order, the total was $50. The man working and I figured out that the miscommunication occurred on the phone, where he misquoted me because he thought I needed "copies" and not "prints" despite the fact that I mentioned I would email a file (did he think he could make "copies" from a PDF?). I then offered to A) pay the price he quoted on the phone B) pay for and take only one set. Instead of accepting either of these terms despite his own mistake of misquoting the price, or offering a different compromise, he decided to destroy the sets. Needless to say, I'll be taking my business elsewhere. UPDATE: The owner actually emailed me the next day, apologizing for the mistake, and offered the sets to me at $1.75 per sheet, which I calculated to be the original cost which was quoted to me on the phone. Definitely, I support small business as much as humanly possible, but I had already found someone else to do the work (for cheaper, actually)(and for the record, NOT a corporate chain) and had the drawings in hand by the time I received this email. Now here's my thinking: after already having been turned away by one of his employees, and given the fact that he's going to destroy the documents anyway, the owner needs to do more than offer for me to drive back to his store and sell the documents to me at FULL PRICE (which I already offered while standing in the store). I've already spent time, energy and gasoline only to be turned away, and I expect more, if nothing else than a sign of good faith and good business. I really, really, really don't like giving negative reviews, but I feel the need to hold this business accountable. I hope the best for this small business, and invite them to correct this wrong and affect my opinion.

Peel was my partner in a major project. All the old pictures were falling out of the family albums…read more(after 100+ years, the glue will fail). I made two new albums and needed to make quality copies of many antique pictures. They were on it every time I came in with a new set of pictures. Mimi and Lindsay took a real interest and helped with touch-ups to clarify some of the older and deteriorated photos. It took almost three years!! Thank you for your help and encouragement!

Amazing Gallery and local shop. Delightful staff and a very inviting environment. Wonderful to see…read moresupport for local artists.

I rarely write reviews, but this place deserves one. Please excuse my length. They went above and…read morebeyond for me, but did so in a way that makes me believe they would do the same for any customer that walks in the door. After this experience, I know where all of mine and my businesses printing and framing needs will be taken care of from now on. Here it is: The Print Shop handled a couple important projects and needed them done quickly, and they delivered. I came in with three prints, all distinctly different. One was a signed photo of five living presidents, which they helped me create a custom frame for. The photo, a gift for my roommate, is one of a kind in terms of dimensions, and I had been all over the place trying to get a frame for it unsuccessfully. Not only were they able to build the frame I needed, they added a beautiful red, white, and blue backdrop. My roommate absolutely loved his gift. The Print Shop staff were so curious about the photo and genuinely engaging in talking about it. The second was a print for my business, which I needed put on canvas to display in the lobby. I get compliments all the time on the print, so again, all credit is due to them. The third item may be the most important in forming my opinion of The Print Shop. It was a gag gift for a gift exchange, so I just needed a good frame, but not too expensive of one. I picked one out that I liked and we started to measure the dimensions. I was fully prepared to pay for the frame I had picked out (somewhere around $55 I think). Once the measurements were done, Becky, the employee helping me with all of this, stopped me and said she had an idea. She went to the clearance rack and found me a frame that worked. It wasn't as nice as the one we had originally picked out, but once she realized it was for a gag gift, she encouraged me away from the custom frame and we found one that worked for about $20. This showed me that above all, Becky was concerned with meeting my needs, not simply making the sale. Bottom line - it is clear that this business is run by and full of people who love what they do, and those are the kinds of companies I enjoy bringing my business to.

I couldn't be happier with the job the Frame & Print Shop did for me! The staff were genuinely…read moreinterested in my project and are clearly experts at their craft. I brought in three prints, each in a different color palette, that I wanted coordinated to hang in my kitchen. Ash was a great listener and spent a lot of time matching just the right matte color to the content and finding a frame that brought them together and made them look like they belonged in that particular room. I love how they look!

This fedex was hard to find. However the man at the counter was very friendly and quick. Fedex is…read moreexpensive if you're the one paying for it.

Angel & Terrance provided the gold, diamond, and platinum standard of guest service. If I were…read moreAngel & Terrance's management, I would recognize Angel & Terrance with a pay raise, promotion, and extra vacation. I had a very important print job on an extremely tight deadline. Angel made it happen FAST! Angel & Terrance are lovely, warm, friendly, and professional. I cannot thank them enough for expediting our order on a Sunday!!! Many thanks Angel & Terrance!!!

A-1 Service! High quality work, very fast, and Very Professional! Exceeded my expectations. I have…read moreworked with other graphic designers in the past and from here on out I will only work with Golden Touch! 100% Recommended!

Dakota definitely lives up to his name and gives you the Golden touch to everything he works on for…read moreyou and your business. He made me a very cool VIRTUAL business card which make it very easy for me to exchange info via text or in a Zoom room. He's very talented at making custom designs. So you need a new logo or need a makeover, I highly recommend Dakota Golden!

I had a terrible experience with this company and with their customer service staff…read more I am a graduate student and ordered 500 business cards in November. They arrived in January. I expected some time between ordering and delivery but two months is kind of pushing it to the extreme. But that is not my major issue. When the cards arrive they had what I approved in the proof AND the words "Title 2" and "Title 3" printed underneath my name. I opened the box to see if this was a misprint on the displayed card, however it was on all 500 cards. I called the customer service line and a woman named Donna told me the electronic error that occured (the system timed out and it added the text back that I deleted) but offered no sort of solution on how to fix the misprinted cards. Her advice was basically, put in the order again. I asked if I could be charged again and she said, "yes!" My response was, "why would I use this service again when you messed up the job the first time?" She did not respond. If this error happens enough for you to be able to tell me how it happened I feel as if the website should be tweaked or add a final proof step at the end after you enter your card information. Donna said that the proof is saved as a PDF and goes to print without any sort of quality assurance. My school recommended this service to me and my Fellowship students so I asked if they had any input on how to deal with the misprinted cards. They had previously worked with the company so I thought it would be good to ask them to call on my behalf. They called and a man named Joe was extremely rude. He attempted to insult my intelligence by blaming user error and was yelling at the end of the call. This service needs to re-train their customer service staff (or just hirer nicer people), revisit their quality assurance process and think about how small things become big things.

Consistently great quality, competitive pricing, excellent customer support. I have been using…read moreUniversal to print catalogs for our small business for about 4 years now. What does that mean? It means I am amateurish at best at layout/design, but Joe in customer service, as well as the art department, do a great job at having my back and pointing out anything that needs attention. Quality is exceptional. There's always a few people out on the loading dock lending a hand. Absolutely love working with this company, I definitely recommend!

This location is very conveniently located off a busy road and easy to find. I walked right in and…read moredropped off my package got a receipt and I was on my way. I appreciated the convenience and ease of this drop off service.

The staff and management are so friendly and helpful. From notary to shipping needs they are the…read morebest. Anita G