So I after leaving a review that the place caught on fire. I'm sure a lot of people are going to…read moremiss going there. They had such a wide variety of things. I'm sad to hear this but maybe they rebuilt I don't know I'm going to check.

The whole experience...great customer service and they answered all my questions...they were quick…read moreand accurate...they also helped make difficult coices on my end and the checkout was painless along with pricing...

Favorite smoke shop hands down! The vibe is great, amazing customer service, and the variety is…read morebetter than I have seen anywhere else. Highly recommend. They are very good at staying up to date on their products and having all of the new and popular vapes!

This is by far the best vape shop on the east side. The staff are consistent and amazing. They have…read moreso many products to choose from and will do their best to make sure what you use is stocked for you.

This is a wonderful place with knowledgeable and caring owners! I know they are building a website…read moreto get more of their products out to us so, if the store is not available - the online shopping is. Every product I have tried is unique and lovely! Especially some of the scents they develop! I also have allergies and none of their products have created a problem for me! Great customer service!!

This boutique has a rare a variety of unique items - something to satisfy every preference. (From…read morejewelry to herbal lotions/soaps... from tye-dyes to hand made pipes). I am truly happy this gem blossomed in the neighborhood! The service was super friendly and I felt very welcomed! If you're looking for a one-of-a-kind gift, or to just spoil yourself, stop by this place!

I had a really great experience here as a first-timer. Upon entering, I was greeted and treated…read morewith kindness. Robert was an incredible teacher and helped me learn my way through the huge humidor. I picked up 5 sticks in varying qualities and prices. I enjoyed a Reserva Short SW in the Lounge and met a few great guys who helped me get my bearings. Incredible service and smokes here. I'm excited to come back on my next day off.

The new store is huge, clean, and absolutely beautiful! The owner, Chet, is a cigar industry…read moreveteran and certainly knows his craft as well as Cincinnati people. Prepare to be wowed by numerous lounges on two different levels. He has installed a powerful air handling system so you can enjoy your cigar without walking out smoky. Inside the large, walk-in humidor, you'll find your standard brands, but also a wide selection of boutique Lengths. Chet has gone to great lengths to provide an outstanding variety of cigars for absolutely every taste. He also has all the accessories you could ever want. I did not get to check out if there is a wide selection of pipe tobacco. There is plenty of parking in the front of the store and around back. The vibe is definitely very gracious, friendly, and old school. Stop in. You won't be disappointed. They have multiple memberships, lockers, or you can just come in, fire up and stick and your laptop and do some work on their high tops. There is no bar -- Yelp won't let me put Cigar Lounge as a category-- but you may be able to bring your own. Call first.

This business is great for value and selection for all things they carry. However, I got charges…read morefor 108.00 carton of cigs and when I noticed the price I told the cashier I did not want them. At this time my debit card which was used as a credit cards already charged me the 108 so I decided to wait for it to go through the bank and then dispute it I told them I would dispute it so they knew. I have had 3 separate chats about this issue with whom I believe was a supervisor or manager and each time I have yet to get a call back or my money returned for cigs I never got. This dispute can go on for 90 days with the bank so for those of us that live paycheck to paycheck this gas burdened me more then they may think! Bad customer service in my opinion! Action should have been taken the very next day if not sooner.

My daughter made me aware of this place months ago. Ever since then, that is the only place I go…read moreto get my cigarettes, etc. The people are great as well as their prices. I highly recommend them.

A convenient place to grab cigarette and some beer or wine or liquor, I find their prices are…read moreusually the lowest of the other liquor store in area. Just 1/2 block from bridge.

I went to see if they had a certain vaporizer, and got there 10 minutes early before they opened…read more Granted I went to try the door at the time listed online. The long blonde haired cashier made us wait an additional 10 minutes just to open the door and give us subpar customer service. The shop didn't have any vaporizers I was looking for very limited selection. I don't see how this shop can last, lacks variety and friendly service. My mother has cancer and needed this for her chemo. I hope you read this and change your outlook on life.

I called for a specific product, was told it was in stock.. so I came and purchased it only to find…read moreout it was the wrong product, was not compatible. The manager told me no refunds even tho I was deceived into purchasing from this store. Weird homosexual vibe I would not recommend this store to anyone!!

Best price great service . They always helpful and knowledgeable about the product and they have a…read morehuge selection of products

I've called this store NUMEROUS times to complain of issues with his products, some are fake or…read morejust plain faulty but MOSTLY what angers me is that he's selling burnt coils! But to call and to be but on hold and then hung up on or call to talk to someone who says "uhhh" or "like" in every sentence... that's fine. But the foreign manager is the worst. He has no desire to care about his customers and if you buy something faulty from him.... good luck. You're stuck with it. He won't fix it but better yet he called me a liar and said I bought them elsewhere. This pansy is a real piece of work. Save your money and find another vape shop. This guy is the worst and only cares about selling, doesn't give a about his customers or if they're even happy... all he ever did was rush you or RUDELY answer the phone IN THE MIDDLE of a SALE!!! Professional????? Ha.... definitely NOT. Go to Moore's Vape shop down the street, way better scene and they give discounts UNLIKE this whack shop... What a waste of money and time I spent on this pos. Worst shop ever!!! Negative-stars if I could!!!!! Makes sense why there's never anyone in this shop