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    Visible Changes

    3.3 (136 reviews)
    ModerateHair Salons
    Closed 10:00 am - 8:00 pm
    Updated 3 months ago

    Services - Visible Changes

    Blowout

    Chemical treatment

    Color only

    8 More Services

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    Visible Changes Photos

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    Recommended Reviews - Visible Changes

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Haircut images
    Jane G.

    DONT GET YOUR HAIRCUTS HERE!!! My sister went to do her hair here, and they treated her very poorly. Apart from a bad haircut, they barely made an effort to make it right. She's been crying about her hair, and yes, it does look bad. She asked for layers, and they left it choppy and ugly, and the stylist was aggressively cutting her hair the whole appointment. She got hit with the comb and scissorts, and she threw her hair around so bad her scalp was hurting for days. My sister went prepared with pictures because she wanted the stylist to have a clear image of the hairstyle. In the end, they just took her money and messed up her hair. She's been calling for days, and they didn't make an effort to fix her issue by giving her a refund.

    Jennifer B.

    **DO NOT GO HERE*** I was swindled, misled, and treated terribly, and the cherry on top was I was forced to pay 253.30 for it. I am so disgusted with the way I was treated and the service I received from this location. I went in and did a consultation showing the colorist Emma the color I wanted she assured me she could do it. When it was done, it was OBVIOUSLY not the color we discussed. The colorist agreed and suggested I talk to the manager. The manager tried to convince me it was what I asked for even after seeing pictures showing the difference in colors. I was forced to pay 253.30 for a color job so bad I was embarrassed walking through the mall to get to my car. I was practically in tears after, and the assistant manager Alexis was so rude and uncompromising about the issue that I will never go back to a Visible Changes. I am a first responder who works constantly. I don't have the opportunity to schedule a redo. They told me they could do what I asked, and I was forced to pay for a service I DID NOT ASK FOR. This is absolutely the worst experience I have ever had in a salon. Please feel free to contact me for pictures of my hair and the pictures I provided the colorist and asst Mgr to show the difference it is splotchy and 2 different colors on the top and bottom I could have done this color job at home by myself. I reached out to visible changes and left reviews, but I did not get a response after giving them ample time to rectify the issue. I decided to submit this official complaint to the BBB.

    Voila! Beautiful work by Zulema!
    Alejandra T.

    Zulema is extremely talented! I went to a different salon to get a balayage on my hair. See picture of the bad job below. I was devastated I wore my hair up until yesterday. I contacted Zulema and she corrected my hair color. Y'all when I say I was in tears of joy I truly was. Zulema not only achieved what I wanted she over exceeded my expectations. Highly recommend her! I will never go to anyone else. I also got an amazing hair cut from Andrea! Both ladies are knowledgeable and professional!

    Had an hour consult with a "color specialist" $200 no cut, no style
    Kelly K.

    I wish there negative stars!!!! Had an hour meeting with a "color specialist" who was going to be able to achieve the platinum. Came in the next day & made the blonde hair orange & black and some kind of block stuff at the top??? It's beyond terrible. I have emailed and called corporate. I talked to a sweet lady named Maisie who asked to send pics by email & was going to get back in contact with me. I did receive an email saying she's been away for work and she will contact me when she returns, that was over a week ago. I called corporate again looking for a different contact and was told there is only the CEO above Maisie and low & behold you can't have his email or phone #. So corporate is basically 1 person, & if she's busy that's just too bad. How's that for customer service? I pd $190 for hair color...that's terrible No cut, no style, no blow dry

    The staff were friendly and helpful. However, the stylist didn't know how to cut layers or bangs. I showed her several pictures of what I wanted and she still didn't get it right. I also felt like she was getting tired of working on my hair. She started brushing faster and throwing my hair around. She even poked me with the comb multiple times. If I was an employee, I would never do that to anyone no matter how tired I am. My hair is uneven and looks horrific, this is literally the worst haircut that I've ever had in my life. It doesn't make me feel good about myself. Honestly, if you love your hair go somewhere else. Find another place because they will ruin your hair. I would upload pictures but it's so embarrassing to even go outside and walk around in this haircut! For the price that I paid, I think it's not worth it. It sucks because a friend recommended this place to me and now I can't tell them that I had a good experience.

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    9 years ago

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    Carl F.

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    15 years ago

    M.I.A. ... not anymore. Lindsey Bachman, my hair colorist is now at Prodigy Hair Salon.

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    9 years ago

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    14 years ago

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    10 years ago

    Lydia does great color!!!! Gets it right every time I come see her! I have dark hair and she really does amazing highlights and color.

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    10 years ago

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    10 years ago

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    Carl F.

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    14 years ago

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    10 years ago

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    Carl F.

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    12 years ago

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    Carl F.

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    16 years ago

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    Page 4 of 4

    Ask the Community - Visible Changes

    Review Highlights - Visible Changes

    I read the reviews from here and decided to go and see Simon, who has kept me as a client ever since.

    Mentioned in 7 reviews

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    Studio 8

    Studio 8

    4.5
    (142 reviews)
    6.1 mi
    $$

    Thao (the owner) is an absolute professional. I've been coming to him for three years after taking…read moreso long to find someone I trust. He has been doing hair forever, and has seen it all. He truly listens, and his expertise can make any vision come true. Honestly, he should be charging more. I have naturally dirty blonde hair and it's been untouched my entire life-- until Thao. After a few years of seeing him for trims, I trusted him to lighten my natural color and omg. He did AMAZING. Not only did he make me feel comfortable in the consult, but he put in extra care and even had me out in 3.5 hours. Come here. you won't be disappointed.

    Got the exact color I wanted! Super friendly and professional you can tell he really knows what…read morehe's doing. Just make sure to call ahead because he books up quickly, especially for longer sessions. One thing to note: a few areas lifted slightly orange, likely because the bleach didn't take evenly in those spots. He explained that we had already done two bleaching cycles and doing more would risk damage, so we decided not to push it. He also offered for me to come back so he can fix those areas, which I appreciated. If you've never gone from dark to light before, just know it takes time and patience. Good vibes there. I'm going to try purple shampoo in the meantime, but overall I'm happy with the result and would return.

    Photos
    The style I asked for.
    The style I asked for.
    My actual haircut
    My actual haircut
    Salon

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    Salon

    Visible Changes - hair - Updated June 2026

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