I used Vision for a project and it was nothing but an unmitigated disaster. i think some of the reviews refer to the owner as a pathological liar, and i wholeheartedly agree. Also an extremely agressive one when questioned and challenged. Even to the point of threatening me with legal action when he was in the wrong - amazing. i am not scared of such cowards, so i didn't back down but many people would be scared. the guys on site couldn't measure straight, brickwork was wonky, foundations were't dug correctly so a main steel holding half the house missed the pad (thankfully i noticed and it was corrected), lintels were missing padstones, roofs were built incorrectly, structural stud was not done properly and used cheap wood instead, the house was not covered so water got in the whole house and we had to completely replaster the whole house. it was amazing they actually got anything built as there were never up to date plans on site either. Thankfully i was in rented accommodation round the corner so was there everyday making sure it was being built to plan some weeks nothing happened By the time the project was about 30% done i had invoices for about 80% of the work.... Also one of my neighbours commented on the strange smell while contractors were smoking...... Dishonest isn't a strong enough word - there were many attempts to change stuff specified in the drawings for cheaper alternatives and when questioned i was told they hadn't priced for it (in a very agressive way). If you google vision, what comes up is below and pretty much sums it up. i think the positive reviews are all fake, as the reviews for Vision are either 1 star or 5 stars. Avoid at all costs. Vision Design & Build in Cambridge has received a mixed bag of reviews, with many expressing dissatisfaction and others highlighting positive experiences. Some customers have reported issues with delays, substandard work, and difficulties with communication, while others have praised their professional attitude and the quality of their finish. Negative Reviews: Delays and Incompleted Work: Several customers have reported significant delays in project completion, with one stating a project that was supposed to take 6 months took 19 months to complete after constant chasing. Substandard Work and Poor Quality: Multiple reviews mention issues with the quality of workmanship, including leaks and work that didn't meet building regulations standards. Communication Issues: Some reviewers have criticized Vision for poor communication and difficulty in getting updates on project progress. Financial Issues: There are concerns about upfront payments and potential issues with subcontractors not being paid. Unfair Contracts: Some customers believe they were taken advantage of with unfair contract terms and a lack of transparency. Positive Reviews: Professionalism and Quality: Some customers have praised Vision for their professional attitude and the quality of the finish on their projects. Responsiveness: Some reviewers have found Vision to be responsive to their needs. Punctuality: Certain customers have noted that Vision was punctual. Overall: Vision Design & Build's reviews are varied, with a significant number of negative experiences reported. Potential customers should consider these reviews carefully and do thorough research before engaging with this company. It's crucial to address concerns about delays, substandard work, and potential financial issues, and ensure clear communication and contracts are in place before starting any project. Contractors and labourers were always complaining that they weren't being paid so a truly awful all round company. read more

AVOID THIS COMPANEY! UNFAIR CONTRACT, DEMANDING UPFRONT PAYMENTS, DELAYED AND SUBSTANDARD WORK, DECEITFUL MD Please AVOID this company! I fell into their "trap" unfortunately. It all started well with the Managing Director of Vision group Cambridge promises quality of work, good communication, and excellent customer service etc. after tender for the job. On the same day, the Managing Director kept following up with possible dates to start the works if we would pay the deposit and sign the contract. I paid the deposit of 15% (fifteen time above the standard construction contract deposit) and signed the contract of 6 months to secure a specific date. The week before the works were supposed to start, the Managing Director and his team came onsite for a pre-project meeting, promised to produce a program of works to be available online via BuiderTrend and followed by photos and videos of any works been done, I was impressed. On the day of starting, there is no phone call, no email, no workers, no program of works, no access to the website, nothing had happened, same for the second day, the third... the whole week. I called and emailed, I was told that due to unavailable skips, the staring date had to be changed and delayed ... great start! It all went downhill from there. There was a complete lack of progress and commitment in works, no planning, no communication, ignored all concerns raised by myself, the architect and the building inspector, but aggressively demanding payments by intimidation and harassment. The project manager rarely onsite and the workers are in experienced or only apprentice level, anything done either wrong or substandard. After 6 months at the end of contract, TPO trees are not protected, site without secure fencing, rubbish all piled up in the front garden, under grand drainage pipes are mobile, block and beams were without DPC, floor level is not the same to the existing house, existing fixture and fittings were disposed without agreement, material and design changed without agreement, extra payments were demanded while subcontractor had reduced price, subcontractors were unpaid... Despite invest several hours each day of my own time, plus employ a project supervisor, after paying 50% the total project value, only the foundation has passed building inspection. When asked the company to rectify the work failed building inspection, they abandoned my project and disappeared. This company does not have the ability, capacity and integrity to do any construction work, 3 of their customers in the neighbourhood are experiencing similar nightmares, and my surveyor already delt 4 similar cases with this company, the managing director is a serial scammer and pathological liar. read more

AVOID! UNPROFESSIONAL AND DECEITFUL I do not recommend this company at all and unfortunately, I fell into their "trap". It all started well with the Managing Director of Vision coming to my house to be briefed on the work I was looking to do and get a quote for the job. On the same day, I got a quote and after that, the Managing Director kept following up with possible dates to start the works if we would pay the deposit and sign the contract. I paid the deposit and signed the contract to secure a specific date. The week before the works were supposed to start, I was told that the staring date had to be changed and delayed ... great start! It all went downhill from there. There was a complete lack of planning and communication between them with workers appearing and having no ideia of what they were supposed to do or other times knowing but not having the necessary equipment available or delivered. I had the builders sitting in their cars outside the house for 4/5 hours waiting for materials or machines numerous days... It was always "the office" fault or the completely absent project manager. We raised concerns early on and were met with lies and unprofessionalism, with promises that things would be done by x day, etc. but nothing ever happened how or when they would say. There were extensive delays, unacceptable excuses and ordering of wrong materials multiple times. I ended up spending a lot of my personal/work time having to monitor what was going on and chasing a project manager that kept making mistakes. To top all this up they created extra unfounded charges for things that had already been agreed and well documented via email pre-contract, and kept invoicing us for works that had not been completed. We escalated the issues and complained directly to the managing director throughout the works. He hid behind his staff and computer even when the emails were sent directly to him they were passed on to someone else or simply ignored. We called the office and left messages for him to call us back and said we wanted to set up a meeting, again ignored. They only replied when we refused to pay one of the invoices due to all the delays and their lack of professionalism in addressing their mistakes. They then assured us that everything would be corrected and finished by x date, which needless to say did not happen. After an awful experience during the works and months of delays for what was supposed to be a simple 2-week job, our disappointment was further aggravated by significant faults and the poor quality of the final work. You will find other similar reviews which I wish I had seen before all of this started: (https://nicelocal.co.uk/east/building/vision_design_build/reviews/). read more