This organization's Salisbury location cannot be relied on for care for your loved ones. They have…read morea pattern of cancelling scheduled appointments the day of required service. Within one week we had 4 appointments cancelled, that is after numerous cancellations in the prior months. Please avoid!!!

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

She left me high and dry this past season after promises of doing the cleaning herself and not…read morehiring (subbing) out the work to other people. She promised to clean herself because of complaints I rec'd. One of the "subs" and her ?boyfriend? were caught on camera discussing how to bring "something" out of the back door and when the cameras weren't plugged in. (uploaded to youtube). Her subs were seen on camera smoking out front, side and rear of the house while hanging out? The cleaning was sub par and the cost was equivalent to those who provide their own cleaning supplies. She sent texts complaining about how the house was dirty after stays which is what she was hired to clean. She complained that she spent time on her hands and knees cleaning the carpet so I purchased a rug washer (and also having the rugs cleaned quarterly); she never once used it. She promised to do laundry which often wasn't done. She would randomly show up to my house when there were no renters (on camera and door code notifications). I would send supplies to her house where she stated that " she may have used them at other houses" was abhorrent. My cost of resupplying paper products and cleaning products was significantly less this year than with CC.

From the owner: Coastal Concierge provides down-sizing, de-clutter and simplifying services to the Ocean Pine, MD…read morearea.

I so appreciate Home Instead! I have found them to be super professional, extremely efficient and a…read morebusiness with a heart. It's so refreshing to find a company that does what they say they'll do. When we needed to tweak the schedule, they offered some flexibility to accommodate us. The CarePros are courteous, respectful, and caring in their duties. In a time of need with this broken healthcare system, it's awesome to know there's a company you can turn to.

I would like to bring you a review from my own perspective as an employee of Home Instead, a highly…read moresought after company for Senior care. My tittle is a Care ProfessIonal, which I like since it reminds me that I'm constantly offering my best to each of the Clients with one on one * hands on empathetic compassion to YOUR LOVED One. This Company makes good use of some of its talented dedicated PRIOR Care Professionals in the employee selection process because they too have worked with Clients and posses the knowledge from the "other side of the fence " therefore can SPOT that right and unique caring potential must hire addition to the Home Instead team of care. That being said, let me also point out that the continuous years of service from these wonderful care employees is outstanding. There's no "here today gone tomorrow" employees. Poor employee turn around causes your Senior loved one much confusion with unnecessary need to re explain where things are and whats needed to each new caregiver. Having worked with some of the competitors, I can honestly say...." I'm so proud to wear my badge and show up to work every day..to be there for YOU the client that is choosing to stay HOME INSTEAD beacause there's no place like home sweet home paired with high quality care. Ask questions and look for references when seeking a care person or company for your self or loved ones. Having the right "fit" means happy and worry free days and nights. Love to all, Diane

I would love to speak on behalf of the staff to start. I could write a book about this agency…read more First, everyone appreciates their staff and families. I will say I have been to other companies however they care. Quality of life is the most important part of professionalism when caring for anyone's loved one. When they call I must say the office always offers to explain and match the right caregiver to the right client to meet healthy boundaries and relationships. Families trust us to come into their homes to provide the best care and love just as if they were our family. When I went for my interview dignity and respect were felt at the table I immediately asked when I started this is a family-oriented agency and they care so if anyone wants their loved one taken care of, or just needs conversation, or a person to smile to say "Good Morning" Mom mom please take the time and join Visiting Angels for the love respect dignity and care caregivers. I know in this program they say it's hard to build that bond, but remember respect goes far and that could be your loved one. Everyone at Visiting Angels treats everyone just like family, and they listen and address all concerns. I am proud to be an Angel.

We have worked with Visiting Angels since moving to the shore 2 years ago. They are taking…read morewonderful care of my 94 year old mother and have been very accommodating and flexible as her needs have changed. The aides care fir my mother as if she were their own, and you can't ask for more than that. She feels they are like family and is very comfortable, well attended to and looked out for. They are also a good advocate for your parent when you can't be there. I couldn't possibly recommend them more highly. In my book they are a 5-Plus!!!