This is a great place if you want your loved one to be neglected. If you want to be lied to about…read moretheir health and the care they're receiving definitely send your loved one here! If you want your family member to sustain physical injuries because the staff neglects them choose the Hickman. Sure, the rooms are nice and the food is okay but the quality of care is horrendous. The Hickman should be shut down.

As a member of the Board of Directors at The Hickman, I am inspired by each staff member who I…read moremeet. They come to their work with a depth of health care experience to serve each resident with an extra dose of kindness and grace. I am very proud to be affiliated this fine organization.

This place is Amazing. The people who work there are very Nice. Kind. Knowledgeable. Its a Very…read moreClean Place. The only problem is is that whomever works the front desk, doesn't always answer the phone when my mom calls from her room.

Overall I'm pleased with the Exton facility. 2.5 years with my mom downsizing. They have had a…read morelittle bit of shake up with regard to employee turnover. They seem to be addressing it. I hope now they will work on the interior facade, as it is looking very tired and worn and unattractive.

If I could give this location no stars I would. My family hired them to take care of my grandmother…read morewho needed additional assistance in her retirement home. On three separate occasions and three separate workers fell asleep on their overnight shift. After the first time we immediately called the Senior Helper's supervisor and she ensured us that it would not happen again. Two nights later a different worker fell asleep, and my grandmother fell out of her bed without the senior helper worker noticing. The staff at the retirement home were the ones that told my family. Again, we reached out to the supervisor and were fed the same line. The next night the senior helper's worker locked the door to my grandmother's apartment (not allowed and clearly expressed to EACH worker and their supervisor) the retirement home workers unlocked the door to do their regular checks and found the Senior Homes worker asleep on my grandmother's couch under her blanket completely asleep. This is a completely unprofessional company, and I would absolutely never trust or hire them again. If you care about your loved ones, you will NOT hire this company. Please please never hire this company or anyone associated with it. My grandmother passed away a couple days after the last incident and we did look into legal actions but were told by lawyers there was no legal case. Due to this the next best option I have is to write a review and hope that it is taken seriously.

Home Helpers staffed 1-2 aides, on 8hr shifts, 24hrs./day for the past year to care for my mother…read morewhose ailing health was caused by ALS. Family members were onsite almost every day for additonal support and witnessed the wonderful team Home Helpers supplied. We were NOT easy clients, my Mom was extremely particular, yet the management at Home Helpers was able to listen to the very particular requests of my Mom and match her with the most suitable aides. My Mom was able to stay in independent living because Home Helpers never missed a shift. They are reliable, dependable, and adaptable to your loved ones needs.

Unreliable employees. Frequently late for shifts. Both parents on hospice, the unreliability made…read moreand already heartbreaking situation more difficult.

First I want to clarify that even though patina is listed as home care, it is not home health care…read moreFor older people requiring assistance with the activities of daily living. It is a full scale physician practice which provides all services, and incorporate home nurses in the event Do you need a physical exam or some other hands-on care. These folks have figured out how to deliver quality healthcare efficiently. Each patient is assigned a "health champion" Who is virtually always available and will arrange for whatever kind of appointment you need, or answer any question that you might have. In addition, you are assigned a primary care physician, and a home nurse for those situations, like a physical exam or a serious illness, where do you need someone to visit your home. All other care is given over their video app. Unfortunately at this time this is only available to people over 65. I can't recommend them highly enough. For the first time in years I feel like I really have a doctor, and supporting staff I can really rely on. Previous to this I was using Doylestown primary care in Buckingham. For the last two years my primary care physician has spent well over half my 15 minute session trying to sell me on statins even though I told her that they are too controversial at this point and I do not wish to take them. I was with this Buckingham group for 42 years, and they used to have real family doctors who really knew their patients.Now it just seems like their care is almost robotic. I am absolutely delighted that I found patina.

From the owner: Patina is primary care designed to profoundly improve healthcare and aging experiences for older…read moreadults and their loved ones. We prioritize building trusted relationships, understanding individual goals, and creating tailored care plans. Patina offers rapid responses, specialist coordination, and connection to community resources, handling administrative issues so patients can focus on living their best lives. Their unique model combines in-home care with virtual and in-person visits, providing quick and convenient access to care. With a focus on humanity, healing, and lifelong care partnership, Patina empowers individuals to live fully and independently while anticipating and addressing age-related changes.

Very loving and caring professionals. As a business owner, myself, customer service plays a huge…read morerole in how I serve and how I am served.

From the owner: Kingsway Homecare Agency provides personalized non-medical home care services for adults, seniors,…read moreand individuals with disabilities in the Counties of Bucks, Philadelphia, Montgomery, Delaware, and Chester. Our compassionate team prioritizes client-centered care, empowering individuals to maintain independence and dignity while thriving in the comfort of their own homes.