After two referrals from a doctor's office and six messages left with them, still no return phone…read morecall! We currently use them for some therapy. Our doctors office sent two referrals regarding palliative care. My wife left three messages to get information and scheduled and I also left three messages to get scheduled. After weeks, we finally contacted the doctors office to let them know, we had to find someone else because patriot will not call us back. The doctors office contacted them again and they were informed they no longer offer for palliative care. Why couldn't they take one minute to return our phone call to let us know? They are working with vulnerable people who need help and they don't have the courtesy to call back.

I had a knee replaced and after 2 weeks of in home therapy with Patriot I was back to 100% knee…read moremovement. Now I just have to do outpatient therapy to strengthen my knee with physical equipment. Their team of nurses & therapists are very professional, encouraging, conscientious, compassionate, and always on time. They were also very flexible about my time schedule, as mornings were next to impossible for me. They would call to check up on me and make sure that I was doing okay, as well as having a 24 hour phone access if I ever had any problems. I can't say enough about Randy Williams, who was my therapist the entire time. Not having a different therapist each visit made a huge difference. He was so encouraging and patient while pushing me to improve and reach my goal, but also making sure that I wasn't in pain while doing so. He never left my home until I had an ice pack on my knee to reduce swelling. I was sad to see him leave when his job was done. Thank you Patriot for making a very daunting time in my life bearable. I wish I could give you more than 5*, your team deserves it.

the pt staff from care tenders and metro health is great I'm getting on my feet again. its hard not…read moreto know the staff in such a big place like metro I did not even know I had this profile made to learn appropriate chain of command I came home from the hospital the pt were right I'm ok yet I did not spring back the way I used to I feel like its a whole new back, I sleep a lot I got to get back to minding my own prayer book, not worried about others:going places with my friends, painting, I'm constantly bothering Dr. Beldings nurse Jess about getting in my bath water and meditating, relaxing brother and sister sometimes things happen in your life where you feel so alone, what's the use but as the Pope is having 25 hope, I hope we can all find hope in our homes, neighborhoods etc. and in the helping profession to start over trust again that there are good people in this worlds little steps, needing my Lord every step of the way my step grandma used to say don't get into anything your guardian angel can't get you out of please forgive me

I used them 4 years ago, great service. This time so disappointed, my 90 year old mom was in the…read morehospital for many serious issues. I needed someone to make sure she was doing ok. They never showed When they said they would. Thankfully she was ok. I felt they really didn't have time for us or didn't care. I would not recommend them. Very disappointed.

I left a voice mail on 07/05/24 to inquire about receiving home care. A woman called me to let me…read moreknow the person who handles what I was looking for would call the next week. On 07/10/24, a different woman returned my call and after discussing my needs, she said she would call me the next day, but she never called back. I also emailed them on 07/17/24 reminding them that I was still waiting for a return call, and that email received no response. It is now 07/26/24, and I hired a different provider this week. I can only hope other potential clients receive better treatment.

People hire caregivers because they NEED care! So many times , the assigned caregiver calls off…read moreand the company never sends a replacement. Other times...they just do not show up. This is not how to run a service that is so much need by the client. Not dependable at all!

I worked here for a couple months, then all of a sudden she sent me a text saying there closing…read morethere doors and we'll eventually get paid without any explanation or anything and she never texted back when I sent her a text she owes me about $500-$600 or so and I still never got paid trying to contact her and she never answered the phone i need my money she still owes me from months ago can't seems to get a hold of her, i'll send her to better business bureau

Company closed randomly the morning I was supposed to see a client. I also never got paid for 20…read morehours of work. Very unprofessional.