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    Stewart Title

    Stewart Title

    (4 reviews)

    This review is for the Elk Grove office. I have used three Title companies; this being the worst. I…read morewould not have used them, but Seller requested it. I will not use them again - even if Seller does request it. Due to COVID, some of the escrow officer's duties were put off onto the real estate agent and clients. The escrow officer, in Elk Grove, was terse in responses to both myself and my RE agent, like she was being bothered. Sorry officer, it's your job to explain the escrow process; even during COVID. Information and notifications were sent directly to my real estate agent for her to forward or let me know? Since when is the primary person of a deal left out of the informational loop on their own purchase? I was not even sent confirmation of Close of Escrow ON MY OWN PURCHASE. I wasn't even copied! I felt like the third wheel in my own transaction. Very frustrating. Not being copied on communications pertaining to a situation, of which, YOU are intimately engaged, and putting a real estate agent as the primary focus is not a comforting scenario amidst a RE transaction that changes your life. To be fair: the physical office where the escrow papers were delivered was the Folsom branch and the front desk there was nice and helpful. But the processes of this company are not client-focused.

    Stewart title was used in my most recent real estate transaction, completed in June, 2019…read more Following the deal Stewart issued a refund of certain fees. The check was thrown in a box with all of my title documents and never cashed. In Jan, 2020, when starting to prepare my taxes, I discovered the uncashed check, clearly then void. Within a week, before I even had the chance to call their office to ask for it to be reissued, a new check was sent. It wasn't a ton of money but could have been easy ignored. Thanks Stewart.

    Stewart Title

    Stewart Title

    (3 reviews)

    Refinanced (cash-out) my primary here almost 1 year ago. The company was supposed to pay off a few…read morecredit cards at closing but mailed the payments to me instead (without notifying me that I was supposed to mail these checks to the credit card companies myself). Simple mistake, we are all human and prone to error sometimes. I finally found these checks last week (9 months later) and called them to get some clarification. The woman I spoke with said they would reissue the checks in my name (many of the balances are now zero or the accounts are closed). The following day, a different employee, Norma, takes over and sends me new checks. Unfortunately, Norma made the checks payable to the same credit cards instead of me. I called to find out what happened and Norma had the gall to say they couldn't make the check out to me and that the original mistake of mailing these checks to me without notifying me was "a courtesy." I'm sorry Norma but what you did was waste a few hours of my time (not a courtesy). I'll do you the courtesy of mailing you a dictionary so you can bone up on your english vocabulary. Furthermore, Norma said they could get in trouble if the account gets audited. I'm sorry honey but where were these auditors for the last 9 months when the money was just sitting in your account?? These auditors must have been on vacation or something. I get that title companies make small margins and some stuff gets missed but this company clearly has issues with all the low reviews on google. Also, the escrow officers that handled my refi are no longer with the company! Not exactly a vote of confidence with this Roseville branch.

    Stewart is horrible at communication and action. With 2 days to go to close they ask me for a loan…read morepayoff letter because they forgot to request it. They don't finish everything by closing day and it takes 2 more days past closing to actually fund. No calls or emails from them to update - I had to initiate everything. I would not use them again.

    Vista Oaks Realty - realestatesvcs - Updated August 2026

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