We just had another appointment with Dr Capgna, and I have to tell you i have never been this…read moreimpressed with a Dr. And also, the staff. From the moment we walked into the door, to the moment we left, we were treated exceptionally well. The staff at the front desk, on the phone and in the back office are extremely professional, responsive, quick, fun and friendly. And also, very very very caring about my child and I. They are a dream team and we are looking forward to seeing them more over the coming months. Dr Capogna is a class act. He is extremely articulate, intelligent, wise, caring and has a super great mannerism with my child and myself. He is one of the top orthodontists on the island and has a great reparation, but he hasn't let it get to his head. I have been working in the medical and healthcare field for over 20 years, and I am highly accustomed to reviewing many technologies, service providers, locations and package options. And I did this before choosing an orthodontist. And this included contacting 6 of our closest friends and family in the area. Interestingly enough, 3 told us the same person, Dr Capogna. 3 gave us other references, and then through other networking, we heard about 3 others. After many months of visits, interviews, phone calls and cross referencing, we choose Dr Capogna and his office/staff as having the hands down best option for us. We can't speak more highly about his and his staff, and offer our best recommendation.

We love Capogna orthodontics!!!! We feel like family here.. Front desk staff are amazing…read moreunderstanding and accommodating!

Our daughter had an outstanding experience with LI Straight smiles! Appointments were always on…read moretime, the dental assistants & reception were always very nice. Dr. Mateer and the entire staff always made our daughter feel comfortable. I would recommend this office to everyone. We had a fantastic experience and impeccable service!!

The staff at Straight Smiles are very nice, knowledgeable, and really care about their patients…read more My son is a patient there, & he absolutely loves going. I would definitely recommend Straight Smiles to any parent for there son or daughter that is looking for a new dentist to go to.

Awesome doctors and staff! My kids love coming here. They have a real miniature movie theater,…read morepopcorn, and video games.

From the owner: Pediatric Dentistry and Orthodonticsread more

Dr Jeffery Felicetti is an excellent orthodontist! My daughter has been seeing him for just about a…read moreyear now and I already see a significant difference in her teeth. Appointments are always easily made and I NEVER have a long wait. The office is friendly and immaculate and the staff is positively wonderful. Dr Felicetti is the only orthodontist I will recommend 100%.

Made an appointment for my 2 year old son a month ago. Today the day before the appointment they…read morecalled and said oh your insurance is out of network. It took a month to run the insurance I gave you weeks ago? Happy I took off work tomorrow for the appointment. Good thing I won't be going here ...not a great first impression.

**Dr Bennett** This review is specific to Dr Bennett at this practice. I have a teen daughter who…read moreis deathly afraid of having teeth work done, the only Dr who has had any success with her is Dr Bennett. His bedside manner, calming, humorous is beyond compare to any dentist I have been to and I have 3 kids, so we have been with a lot of dentists over the years.

Paying $4000 out of pocket for metal braces that should have been free or waaaaaaayyyy less through…read moremy insurance. The staff is nice...but be careful and check in with your insurance company.

I went to Dr. Sukoff for a free consult as I thought I needed braces. I found a welcoming and…read moreefficient office. The consult included 3 D x-rays and pictures which were done by his staff. Then I was seen by Dr. Sukoff. He could not have been any nicer and more informative. He spoke of options and listened to what I wanted to accomplish with my smile. He then told me (and actually brought up pictures) about a cosmetic procedure that would accomplish what I wanted. I had never known or thought of this procedure as an option. It was so refreshing to talk to a Doctor who only wanted to help me, even if it meant sending me elsewhere. I so appreciate the knowledge he gave me to fix my smile. Thank you, Dr. Sukoff!

One star is generous to say the least. Every aspect of this practice is disgraceful. After many…read moreyears of orthodontiat service Dr. Ostreicher was unable to strengthen my teeth. He tried his best to convince me that my teeth were Corrected and perfectly straight when they clearly needed additional straightening. After paying him 5k for service , he wanted an additional 3,700. to "try his best " to straighten them. He actually said to me " I never promise my clients straight teeth !!!!!" Incompetent doctor , please go elsewhere.

This place is a joke and I would advise anyone who is thinking of coming here not to, look…read moreelsewhere!!! Iam a dental assistant and I'm not an idiot and this man told me things that makes no sence to the procedures that we had done. The doctor tells me that my childs tooth grew bigger in shape and that's why it's not straight anymore. Ya no your teeth dont just grow bigger. I had to pay alot of money to get invisalign put back on we had previously done reg braces but do To my childs wisdom teeth coming in and her not wearing the retainer like she should I had to get them put back on. As a previous patient I asked for a discount which I was not given. I was told my child would have these new ones on for 1 year.. he took them off in 3 months telling me her teeth were straight which they were not. I fought with him about it and that's when he said her teeth grew bigger in shape which does not happen. He got so mad that he had an assistant put the braces back on which he didnt even do correctly. When you get these invisline trays they take a mold and send it to the place who then sends u the trays he only ordered 3 months worth instead of 1 year and that's what the problem was he took my money told me it was for 1 year and didnt get one year worth of trays so he was just trying to make easy money by pocketing the rest. He told the assistant to modify her old trays and told her to wear those for a few weeks. I was beyond pissed off. I also signed a contract that said to fix the retainer It was free for a year. After the retainer was put on they broke often for 400 dollars each it should not have broken at all. I had a permanent retainer and it lasted 20 years before breaking. Now after 3 months from the past break it broke again We go in there to get it fixed only to be told that there is an office fee of 40 dollars NO WHERE ON THE CONTRACT DOES IT SAY THERE IS AN OFFICE VISIT FEE TO FIX IT, IT SAYS FREE TO FIX FOR OME YEAR PRIOR TO THE BRACES COMING OFF . Then they say o sorry no one told you but that's the policy... I asked about 100 times when I signed up for this that the braces would be on for a year that this price was for everything that the retainer was free to fix for one year I got all yeses yes its on for a year yes this fee included exams ,post ops , xrays, the retainers and the trays. They even billed extra once. Thankngod I had all my receipts I paid for the while thing over a course of a few weeks and then all of a sudden my account was charged for the monthly payment. It took a 2 weeks to get that money back and they couldn't refund it to my bank they had to write me a check. I paid for a service I signed a contract and now there blowing out hidden fees!!! I work in an office those appts. after the work is done are called post op visits and are included with your fee. If the contract says FREE for one year that means it's free for one year. This place is all about money and scheming every chance they can. And funny thing as soon as I told the doctor I was a dental assistant when he tried to tell me my childs teeth were straight he had a nasty attitude and I never saw him after that. Be careful here on everything you sign and what these people tell you cause if you dont know any better your kid is going to have messed up teeth anyway. And.... they dont let you in the room with your kid. My child came out one time so upset cause the man started shaving down her tooth so it matched the others meanwhile it was the tooth not being straight it had to be corrected with the braces thats why it didnt match the other teeth but to fast track it and to shut me up he decided to start shaving her tooth and didnt even ask me about it. How do u go and do something like that with out telling the parent. This place is a joke and now my kid has a broken retainer that I paid 400 dollars for which I'll have to take off since they wont fix it for free like the contract says. DONT GO HERE!

Absolutely Traumatizing Experience - Avoid at All Costs…read more I had the misfortune of being referred to The Smilist Dental in Massapequa for a wisdom tooth extraction, and I cannot stress enough how awful the experience was, particularly with the oral surgeon. From my first visit, I was made to feel uncomfortable. The surgeon bluntly told me I was "too old" to be having a wisdom tooth removed and insisted I would have to pay $300 for a CT scan out-of-pocket, claiming my insurance "never covers it" based on "other patients" with the same provider. When I told the receptionist I wanted to check with my insurance first before paying, I was met with pushback and attitude, as well as a request to put a card on file "just in case", which I refused. Here's what really happened: I called my insurance, and they confirmed it would be covered pending prior authorization. When I called The Smilist back to tell them this, they were clearly annoyed. The CT scan ended up being covered 100%.. Which makes me wonder how many people they've pressured into paying out-of-pocket unnecessarily. Once the prior authorization was approved, I got two separate phone calls asking me to schedule an appointment I had already scheduled. When I told them I had one booked, I got attitude again. The procedure itself was horrific. The surgeon showed up over 30 minutes late. I was the first appointment of the day, with no apology or explanation. He walked in and immediately began stabbing my gums with Novocaine - no warning, no heads-up, just jab after painful jab. He was extremely rough, and I was physically gripping the chair in pain. During the procedure, he barked orders at his assistant (who, for the record, was the only decent person I encountered and it was clearly his first day on the job.), had him forcibly hold my chin despite a jaw jam already being in place, and carelessly scraped my other teeth with his tools. When he began drilling, I could feel it. I winced in pain and tried to indicate I wasn't numb yet. Instead of pausing or checking in properly, he poked my face and said, "Do you feel this?", then yelled "Ma'am!" in my ear when I couldn't answer fast enough (gee, maybe because I had a jaw spreader in my mouth and couldn't talk). Eventually, I was given more Novocaine, but the lack of empathy and professionalism was staggering. Aftercare? Even worse. My face is extremely swollen, more than any dental procedure I've ever had, and I'm still in significant pain two days later. I can barely talk without discomfort. To top it all off, the surgeon prescribed me ibuprofen for the pain despite telling me at my first appointment that he couldn't prescribe that to me due to a previous surgery I've had. He knew I couldn't take it and prescribed it anyway. That level of carelessness is absolutely unacceptable. The only positive in this entire nightmare was the assistant, who did his best to help and stay calm despite the toxic environment. This was one of the most unprofessional, painful, and emotionally draining medical experiences I've ever had. I would never recommend this surgeon or location to anyone. Save yourself the pain and go somewhere that actually respects and listens to their patients.

i found that the dentist at the Massapequa Park office were professional…read more But the staff is extremely difficult, rude and very unprofessional. when you question them about a bill or anything they are short tempered and nasty. I am giving 2 stars only because of the dentist or I would have giving them zero stars. Do yourself a favor and find another dentist!