1. Vital Records Office

    1. Vital Records Office

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    Nashville, TN

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    Vital Records Office

    2.0 (7 reviews)
    Closed Closed

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    6 months ago

    Things went really well, and the lady behind the counter was very nice!!! thank you for making my experience so welcoming,

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    5 months ago

    Helpful 1
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    7 months ago

    Absolutely horrible. They don't avert the phone for nothing. It's like no one works there.

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    10 months ago

    Helpful 1
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    2 years ago

    Helpful 1
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    4 years ago

    Helpful 3
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    2 years ago

    Helpful 1
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    Metro Water Services - MWS has completed renovation of their customer service center, complete with new teller windows.

    Metro Water Services

    2.1(23 reviews)
    1.1 mi

    Unbeknownst to us, we had a massive water leak at our meter. Since it was a very dry part of the…read moresummer and we had been adding water to the pool, we assumed that to be reason for the high bill. Then one day I received a text saying a service rep would be there in 30 mins. Metro Water Services took it upon themselves to come out and take a look, found the issue and FIX it on the spot. Demetrius Garrett was professional and fast. He explained the process to me and ensured me the bill would be adjusted. I then followed up and spoke to Brian #37 who took the time to make the billing adjustments right then and there. No waiting for the 'process' to catch it and fix it. These guys couldn't have been better!

    I would like to commend the work of Travis, a metro water meter employee…read more We had had a mailing to let us know a crew would be checking our meter and water supply line several weeks ago. Indeed, they came last week and opened the front yard water meter. They left a notice that we should probably have a plumber check our personal water pipes on our side of the water meter. We opened the water meter area and it was full of water; The meter could not be seen or read. We called Metro Water and the service man was Travis. We explained to him that our water bill has remained stable for at least the past year; we checked. Travis, bailed out the water, checked and discovered that the water meter needed replacing. He did the work and the meter was accurate, in that, it did not "run" while all of our water was turned off in the house. We are so grateful that Travis was our service person who accurately diagnosed and repaired the problem. -Happy Metro Water Recipient :)

    Photos
    Metro Water Services - 24/7 bill pay kiosk located outside MWS customer service center. Payments made with kiosks post immediately to customer account.

    24/7 bill pay kiosk located outside MWS customer service center. Payments made with kiosks post immediately to customer account.

    Metro Water Services - New bill pay kiosks at MWS customer service center.

    New bill pay kiosks at MWS customer service center.

    Metro Water Services - Metro Water Services logo

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    Metro Water Services logo

    Vital Records Office - publicservicesgovt - Updated July 2026

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