Vital Records Office

2.0 (7 reviews)

Public Services & Government

Open • 8:00 am - 4:00 pm

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Jennifer C.

0

3

0

8 months ago

Things went really well, and the lady behind the counter was very nice!!! thank you for making my experience so welcoming,

Helpful 0

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Oh no 1

Sophia B.

0

4

0

9 months ago

Absolutely horrible. They don't avert the phone for nothing. It's like no one works there.

Helpful 1

Thanks 0

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Oh no 0

Amanda R.

0

1

0

7 months ago

trash. absolute trash. cant get anyone on a phone. unhelpful and retarded. i just want a birth certificate change. that are literally retarded. lost my $30 and said i need to send in another. read more

Helpful 1

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Roy S.

0

1

0

1 year ago

I've spent 3 weeks trying to talk to someone about an issue with my birth certificate. I've sent emails and left messages asking for help and I've heard nothing back. read more

Helpful 1

Thanks 0

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Daremy A.

111

17

8

2 years ago

Impossible to get ahold of anyone on the phone! I've been trying to contact someone from the office for over 5 months now and I still haven't gotten a response or can get anyone on the phone. read more

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Veronica M.

Elite 26 All-Star

192

702

3333

5 years ago

Wow, this is a small office but very nice located, I came very early and there was hardly anyone. I fill out the information sheet and brought my documents to the window and the nice lady at the window processed my information fast and with our any issues. They have parking right in front of the building if you are luck so I didn't look for other options. They do have information on their site for that. Definitely will recommend if you need to get records same day come here. read more

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Angelica P.

0

5

1

3 years ago

On the website it says that if I need to change my son's name and he is under one year old I don't need a court order. In the office they told me the opposite. They misspelled my son's and husband name in the birth certificate and now I have to pay $150 to get the court order because they don't know how to do their job read more

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More info about Vital Records Office

710 James Robertson Pkwy
Nashville, TN 37243
Downtown
Directions
(615) 685-4700
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Hours

What time does Vital Records Office open?

Vital Records Office opens at 8:00 AM on Monday, Tuesday, Wednesday, Thursday and Friday.

What time does Vital Records Office close?

Vital Records Office closes at 4:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Vital Records Office is closed on Saturday and Sunday.

Mon-Fri 8:00 AM - 4:00 PMSat-Sun Closed

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Metro Water Services

2.1(23 reviews)

1.1 mi

Unbeknownst to us, we had a massive water leak at our meter. Since it was a very dry part of the…read moresummer and we had been adding water to the pool, we assumed that to be reason for the high bill. Then one day I received a text saying a service rep would be there in 30 mins. Metro Water Services took it upon themselves to come out and take a look, found the issue and FIX it on the spot. Demetrius Garrett was professional and fast. He explained the process to me and ensured me the bill would be adjusted. I then followed up and spoke to Brian #37 who took the time to make the billing adjustments right then and there. No waiting for the 'process' to catch it and fix it. These guys couldn't have been better!

I would like to commend the work of Travis, a metro water meter employee…read more We had had a mailing to let us know a crew would be checking our meter and water supply line several weeks ago. Indeed, they came last week and opened the front yard water meter. They left a notice that we should probably have a plumber check our personal water pipes on our side of the water meter. We opened the water meter area and it was full of water; The meter could not be seen or read. We called Metro Water and the service man was Travis. We explained to him that our water bill has remained stable for at least the past year; we checked. Travis, bailed out the water, checked and discovered that the water meter needed replacing. He did the work and the meter was accurate, in that, it did not "run" while all of our water was turned off in the house. We are so grateful that Travis was our service person who accurately diagnosed and repaired the problem. -Happy Metro Water Recipient :)

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Metro Water Services - 24/7 bill pay kiosk located outside MWS customer service center. Payments made with kiosks post immediately to customer account.

24/7 bill pay kiosk located outside MWS customer service center. Payments made with kiosks post immediately to customer account.

New bill pay kiosks at MWS customer service center.

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Tennessee State Library & Archives

4.6(5 reviews)

0.4 mi•Downtown

I took a quick walk through here on the way to check out the museum. The staff is really friendly…read moreand they had a few small exhibits on the main level but it seems to be more of a place for serious research rather than casually checking it out. Looks to be a nice new building but not a must-see if you're in the area.

Great resource for the community! You get a new library specific for the library and archive, it's…read moregot the largest collection of Tennessee maps and historical records. It's a great place to get in some quiet time or brush up on your Tennessee history. The parking lot below is free with your library card as well

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Lobby Gallery

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Tennessee Department of Commerce and Insurance

2.0(1 review)

0.2 mi•Downtown

If employees are going to telework having a dependable phone service is important. I called & the…read morephone was disconnected 5xs. I am on a different time zone, so coordinating the hours I was unable to get through. This is unacceptable!!!

World War 2 Memorial

5.0(1 review)

0.4 mi•Downtown

Unique memorial with a lot of historical facts and informative notes. Took the time to pay my…read morerespects, walk around the park, bask in its beauty and history all while enjoying a different place in time.

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Lisa C.

0

1

0

1 year ago

Phone call on a Saturday? No message left. I believe someone is using this number for scamming.

Vital Records Office - publicservicesgovt - Updated September 2026

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