I've been going to this laundry mat every six months for years. It has never been great but it is…read moreon the side of town that I can run errands while my laundry is washing. This time was the worst! The floors and machines were dirty. Only two of the jumbo washers were working, only one of the double load washers were working, and many of the regular size were working. I did find four washers I could use. Big mistake. The washer I used for my queen sized mattress pad didn't spin out the water. It leaked water all the way to the dryer. I cut my losses and dried everything at home.

A lot of machines out of order. The 50lb machine i used didn't rinse my comforter out very well, I…read morecould ring water out. The dryer doors don't stay shut when running and my comforter came out with dirt on it. Plus it was dead of winter and I don't think the heat was on.

I moved to Janesville from a sad little town in California just under a year ago. I've been coming…read moreto this laundromat to get my laundry done ever since my arrival-- actually, I'm in my car in the parking lot right now! Unusually enough, I do enjoy coming here! The change machines rarely have problems, the people who come in to get their clothes done are very friendly (despite any children usually being obnoxiously loud or staring at you for some reason), and the building smells like the cleaning isle of a store. Mmmm~ Oh! And they have free Wi-Fi!! The Washeteria is great, and the guy who runs the place is crazy friendly and is quick to get things done. My fiancé got a 5-dollar-bill stuck in a machine one time. We called up the manager and ended up being able to head right to his house a few minutes away where he refunded us the $5 on-the-spot. What a cool dude! Interesting sense of humor too... It's great~ There was ONE TIME when one of the dryers didn't work, so our clothes were still cold and damp when we took them out. And there was another time when a dryer ate our quarters, but the manager was super chill about all of it. He's so niiiiccccceeeee! The only real "issue" that I have with this place is that when the summer rolls around, the building gets so many flies. They're active near the front door, where people like to sit. A little annoying, but more than tolerable. I definitely recommend the Washeteria! The manager is super chill, the people who visit are friendly, and it's generally a great place t get your laundry done~

I strongly recommend not having very high standards if you decide to take any dry cleaning here; I…read moretook my feather bed to be dry cleaned; my seasonal routine; so mind you it wasn't that dirty; yet after months of waiting; was told it could not be cleaned; I went to pick it up and the man behind the counter pulled it out of the storage tote bag I provided, and laid it on the ground to fold it; now if my father bed wasn't dirty before it is disgustingly filthy now... and I am desperate to find a place to wash it; needless to say I know where not to go: very disappointed

The location was clean, machines were all in order, and it wasn't too busy. They have everything…read moreyou need to ensure you leave there with clean clothes.

New owners made it look real nice compared to prior owners. Free WiFi has a glitch. Kreeate Suds is…read morethe new name.

Dryers were hot yes didn't have to keep plugging to get dry. The temp selections here work…read more Washers were clean and did a great job.

I normally go to the one next to Woodman's but this one is closer to my home and I was in a hurry…read more I printed the coupon from their website, which is expired and they are aware of, and took it with me along with a king sized comforter. I told her the size and she accepted the coupon. When I picked my item up she, the same person I dropped it off with, said my total was $10 more than it should have been with the coupon. She told me it was more because of the size. I looked at her and said "I'm not ok with that. That is not what was on the coupon. Coupon was good for ANY size and I told you the size when I dropped it off with you." After bickering I was finally charged the correct price. I will never go to that location again based on that experience. The expired coupon is no longer on their site, by the way. It had been there for over a year.

From the owner: We are family owned and operated. Tom and Karolyn Upham have been in the dry-cleaning and laundy…read morebusiness since 1965, opening their own operation in 1991