We have been in Lorain for 3 years and have worked with the Janasko team on insuring multiple homes…read moreand a vehicle. They have been a wealth of knowledge, very responsive and given us peace of mind with our insurance coverage.

Jim Janasko and his team have been so helpful to me and my family. They are true insurance…read moreprofessionals who care about their clients and their community.

Rob Decker is an outstanding independent insurance agent. He is always available to take customer's…read morecalls and if he doesn't know the answer to a question he'll find out and get back to you as quickly as possible. I couldn't be happier with the service that I'm getting at Total Insurance. Give them a try. I know you'll like them.

I've been a customer of Total Insurance Agency for a few years now and I've been more than…read moresatisfied with the professionalism and promptness provided by the Deckers. I had a Renter's policy when I moved back to OH and Rob helped me make the best choice for a plan that would fit my needs. I have had my car covered and just leased a new car this week. Rob has always been quick to return a call, usually available immediately. Being a first time home owner, he explained my options and coverage needs in detail. I have called Rob on many occasions and asked questions regarding policy coverage and he's always responded quickly and thoroughly. Through my car shopping experience, I would send Rob pics of VIN numbers and he would give me quotes within a couple of hours. I have had two accidents and Rob got me the best premium, much lower than all the other agencies I contacted. He provided me with the right coverage for a great price. Rob has more than exceeded my expectations and I would (and have) recommended him to my friends and family. I work in Corporate Retail Risk Services and have to admit I'm not easily impressed or even pleased with service or quality, but Rob more than meets my expectations. You can't go wrong with Total Insurance Agency!

Excellent stewards of our home and auto. John Ward and the team do a great job! We have been using…read morethem for 5 years and they have helped during a recent accident. Top notch service.

We've had our business insurance with Pete Pappadakes from Vince Hrobat Insurance since we opened…read moreour business in 2013. Back in 2013 Pete spent a great deal of time educating us on the coverages we needed based on the type of business we purchased. He is always available for questions that come up. Recently, our 74" large format printer was damaged beyond repair by a piece of defective media. Once the determination was made that it could not be repaired we called Pete. We were not even sure if we had coverage that would take care of this damage. He took the time to personally come over to our studio to look over what had happened. Pete assured us that we should receive the full reimbursement cost for the printer. He followed us through the entire process from helping us with submitting the documentation, reaching out to the claims adjuster and ensuring our check was processed in a timely manner so that the impact on our business operations would be minimal. We would highly recommend the Vince Hrobat Insurance Agency and Pete Pappadakes to all business owners!!! It pays to have a good insurance agent! -Jeff & Lori Kolenich

Five-star service all the way! I switched to Marilyn Anderson's agency a few years ago to get…read morebetter responsiveness, and the difference is night and day. Marilyn's team is fantastic--they are always available, pleasant, and highly efficient. Jill just helped me with the insurance for a new car purchase, and she handled everything perfectly, giving me complete peace of mind. If you want a great agent with an amazing team, look no further.

Was very helpful in getting us lower car and home insurance. We worked with Jill and she very…read moreattenative to our needs.

Caitlin just set us up with home, auto, and umbrella policies. She is great to work with and…read moredelivered solutions to our policy needs that our previous agent had failed to provide. I highly recommend working with Nate's team and Caitlin in particular.

I had absolutely no issue with Nate's office until I received a letter saying that my insurance had…read morebeen dropped, because I didn't respond to an inquiry about a possible driver exposure.(Apparently State Farm has a division which proactively tries to find people who may be driving your vehicles) the person they mentioned lives 1400 miles away and has never lived in this state. Normally this wouldn't be an issue, however I called Nate's office and they explained that State Farm should send a letter to the customer and the customer has to respond to the letter. I was livid and tried to call State Farm directly. I ended up being transferred to another local office and they were kind enough to explain that Nate should have contacted us to let us know, he had two weeks to do so and no one even bothered, no emails, no missed calls, nothing. I called one more random office before assuming this was the case as I had two different stories. I called a third office and they said that basically Nate's office completely dropped the ball on this. When I called to talk to Nate he was irate, yelling and refused to take responsibility. He is an absolute mess and if you value your coverage I would find someone who is matute enough to take accountability when they screw up, I was driving without insurance for 10 days before they even bothered to communicate. Again I never had a problem with him until this point and it had been 10 years or more so he seemed to be a great agent. If you want to know about a person's character, wait until they screw up and see how they react.

I had a car accident and totaled my car couple weeks ago. Lindsay made it like a seamless process…read moreto get my claim started and get me through the claim process as I've never experienced this before. I've already received payment for my totaled car and it will be paid off within the week Great agency would totally recommend

Annie was extremely helpful and explained every aspect of my auto policy. Would definitely…read morerecommend to my friends.

Dakota is absolutely outstanding! She visited my office and impressed me with her warmth,…read moreprofessionalism, and deep knowledge. She made the decision-making process effortless and pressure-free, fully tuned to my needs and what would best suit me. Her guidance was honest, thoughtful, and genuinely focused on my best interests. I'm thrilled with State Farm, and I especially commend the Jim Cahlik, State Farm office in North Ridgeville, Ohio. If you're looking for a personal, transparent experience at a great price, this is the team to trust. I wholeheartedly recommend them.

Jim and his office were a great help!. They have helped some of my family members and employees…read more Always there to answer questions. He's been a big help.

I was referred to James by a family member and I was not disappointed. His knowledge and…read morefriendliness made the experience a walk in the park. He's always available to answer any of my questions and was very clear and precise when quoting the insurance i needed. I highly recommend his services if anyone is looking for auto/home insurance.