I had an extremely upsetting experience at this store. An older female employee accused me of stealing with zero evidence -- I had nothing belonging to the store in my bag. When I tried to explain, she attempted to physically grab my bag out of my hands and threatened to call the police on me. When I pushed back, she said "you guys are always the ones stealing," making it clear this was racial profiling, not a legitimate loss-prevention concern.
When I asked for her name so I could file a formal complaint, she refused to give it, and the manager backed her up, saying staff are "allowed" to behave this way. No apology, no accountability, and no acknowledgment that a customer was racially targeted and physically confronted over nothing.
I will not be returning, and I'd urge anyone considering shopping here to think twice. A store that lets employees racially profile and physically grab customers -- and then shields them from accountability -- does not deserve your business. read more