My first time in this store after placing an online order for pickup. Store is located in Torrance…read moreon Hawthorne Blvd on South end of Del Amo Mall. This store is huge and had a lot of merchandise for different sports. There were 2 floors and we were assisted by a friendly associate who pulled our online order. After trying it on, my husband thought he'd need another size and another associate went to grab it for us. It was a better fit, so we went in line to make the even exchange. Lines moved quickly and associates were helpful.

I had a couple of hiccups with this location…read more We placed an order online to be picked up at this store. Everything went well, until all of a sudden the order got canceled. We assumed the item might've sold out, no longer in stock, or just bad inventory all around. We decided to go in the store to get what we needed. We asked the cashier what happened with our order and he had no idea. We asked if they had it in stock or if another location had it. They went to check and luckily there was one Betts Jersey left in my size. We also signed up to get $20 off purchases of $100 or more. We did all that at the store and when it came to checking out, it turns out the coupon wasn't available until after a few days or something. We ended paying full price, no problem. The manager explained to us, if we wanted, we could bring the jersey back and repurchase after we got the coupon to get that $20 back. I didn't get the coupon until a week later which was to expire in 2 days. I went back to the store with the coupon forgetting that the $20 was actually NOT a free $20 off anything. It was $20 off ANOTHER purchase for $100+. So basically, a trick to get you to buy more, which I didn't end up using. The coupon wasn't quite clear and tricky to be honest. Beware of those marketing schemes and ads you see online or in store! The only upside was that the staff were very understanding and helpful. We went back looking for another shirt but they didn't have it in stock and they were nice enough to call the El Segundo location to hold the item for us. We went to that location, picked up the item easily, and there were no issues. Just keep an eye on the sales and ads -- and know what you're really getting. Another suggestion for this store is to keep better inventory. There had a ton of the same stuff but limited in other areas.

Great friendly service for all your sports needs including team outfits in any sport football…read morebasketball baseball tennis volleyball team uniforms Letterman jackets customization all your uniform needs .

This is our first year at TABB and we ordered from their shop...never again will we make that…read moremistake! We spent over $300 dollars on shirts and sweatshirts. We waited over a month and contacted the company and they said " oh yes, your order is ready, I guess our email didn't go through". So, we go there and pick up our stuff and I leave and realize they didn't put my sons name or number on 4 of the items(which I had to pay and extra $7 for each piece) so I had to go back and they said it would be ready the next day and that they would contact me, well they didn't, so my husband had to call them to check and sure enough they were ready! Surprise. I was not offered any money back Or a credit. They could have at least reimbursed me my $22 for shipping since I had to make 3 trips for their mistake!

Update: After I left this review (that I also left on Google), Road Runner Sports asked me to email…read morethem. I did, and I was later told that the Torrance manager and team had "touched base" with me, which is inaccurate. The only interaction I had with the store after my purchase was when I returned the same day to try to return the shoes. No one from the store ever contacted me afterward to follow up or try to resolve the issue. Unfortunately, no resolution was offered. Still the worse experience I've ever had. AWFUL AWFUL AWFUL. ---- Road Runner Sports started as a promising experience but turned into one of the most frustrating customer service situations I've had. I came in to buy running shoes, and the initial process seemed great. The associate scanned my feet (which was actually pretty cool), had me try insoles, and brought out three shoe options that fit my profile. However, communication was difficult, he was mostly mumbling, and I had to repeatedly ask him to clarify what he was saying. When I decided on a pair of ASICS, he immediately tried to upsell the insoles (around $120), even though I had only tried the shoes with those insoles, not with the original ones. That felt a bit misleading. At checkout, he also pushed the VIP membership, saying it would give me 90 days to try the shoes and return them if needed, making it sound like that flexibility depended on being a member. We declined. When I got home and tried to run in the shoes, I couldn't even last 90 seconds, they just didn't work for me. We called the store (using the number listed online) and were told that as long as the shoes looked brand new, we could return them. That gave us confidence to go back. Unfortunately, the in-store experience during the return was completely different. The associate told us: * The shoes did not qualify as "brand new" * We could not get a refund to the original payment method unless we were members * The only option was a gift card Then, again, we were offered the membership as a solution. The inconsistency between what we were told on the phone and what happened in-store, combined with the repeated upselling, made this a very frustrating experience. What started as a helpful, professional fitting ended with unclear policies and poor communication.

I'll start off by saying I have a head tattoo(I feel like that's important) ... When I first got…read moreinto running I drove here and I was met with such welcoming energy right away I was acknowledged and let me know theirs a waiting list they go by and added me to the list, I waited patiently and got help from a gentleman that ask me what my goals were, what distances I had accomplished already and had me try on different brands until we found the right shoe, than convinced to invest in an inner sole which I thought was unnecessary at first but to be honest I'm glad I listened to him !!!! (I wish I remembered his name, I thought all my experiences would be like this) ... fast forward 2-3 years later my mom wanted to buy me running shoes for my bday so I thought ROAD RUNNER !!!She will love this experience ! ... we walk in, busy as the time before except this time everyone looks at us and ignores us...I still don't think much of it so we head over to the shoes at this point I'm aware of the list so I'm waving people down politely and 2 people literally rush past me while saying "someone will help you I'm helping someone else" ... so I figured they would communicate with each other that we needed to be added to the list...at this point everyone is aware we're around (giving me look, and even smirking my way)... after a while I went up to one specific guy who kept giving me dirty looks and told him bro I need help and in an angry tone he tells me there's a list and I told him I know it's not my first time here l, he adds me to the list (this is 15-20 mins in) ... same guy comes up to us with a non welcoming attitude and I ask him to show me which "wide" options they have and he tells me without even giving me options "if you what wide online and order them from online" so I ask "you don't have any in stock" and he replies "some look around it will say it, do you need anything else ?" At that point I got the hint and just left....what broke my heart is that it was so obvious that my mom asked me "why did they treat you like that ? Maybe next time you should wear your hat..." BROOOOOO!!!! I have no clue what happened to this shop but it was the most embarrassing experience I had in front of my mother and for them to make her feel like I need to cover up my tattoos to be treated equally was sad... BTW ! I also pay to be an "exclusive member"

There's so many options for everything you might need. I got everything I was looking for for a…read moreprice way better than any store around. All the staff are super nice and helpful and I would definitely recommend this store to anyone who is looking for sports equipment.

Large selection of equipment, went in to see if they would buy some of my extra gear but they only…read moredo consignment. Wanted to just sell some unused gear not deal with waiting for consignment items to sell. Will have try some other businesses.

BIG 5 seems like an antiquated sporting goods store from yesteryear, but it's outlasted it's peer…read morecompetitors like Sports Chalet, Copeland's, Sports Authority, and so many others. All that's left is Big 5 and Dick's. REI doesn't count, as they're too niche. This location has a lot of merchandise and it's inherent problem is the aesthetics of the layout of the store. It's way too crowded and cramped for shopping and could use an expansion and makeover where it feels well-lit and spacious. It's sort of the difference between Target and Wal-Mart. I think Big 5 could use new branding as a company. It's a good store with good prices. They do "over coupon" as Bed Bath and Beyond did. You can always anticipate a $5 off of $15 type value-pac FSI mailer coupon and almost won't shop without a coupon. It's a longterm flawed business strategy. Their prices are quite good in many ways. I went shopping for shoes and they had shoes on sale for $30-40 where I went next door to DSW and most of their comparable shoes were $50-55. You'd think DSW whose only business is selling shoes, would have a competitive edge, but it doesn't and didn't, at least for active/athletic shoes compared to Big 5. I'd say check Big 5 out first or last, but don't buy any shoes until you've visited a Big 5 like this one. Parking is fairly easy in this outdoor strip mall of sort, that has a Sizzler, Harbor Freight and other businesses.

Jonathan was super helpful and a great employee. They have adult roller blades too. Top tier…read more Thanks bro!

The Nike Factory Store at the Pike used to be my favorite Nike store to go to because I felt like…read morethat store had better shoe selections. Luckily that has changed now. They have a good selection of shoes for every activity. And they are always affordable. Sometime the deal is just too good, I end up walking out with 2 pairs of shoes. Service: Always friendly. And after you're done browsing some shoes, you can go to Trader Joes to get some groceries, or grab a donut from Side Car. And yes I'm talking from experience. Lol. Parking: Huge parking lot. Always easy to find parking here. Will I be back? Yup! I actually went there today. So I'll see you in a couple months Nike Factory Store!

Like many Nike Factory stores, you've got to get a bit lucky for the products and sales they have…read moregoing on (sometimes there are great deals, sometimes just okay deals), but when you hit it right, you can save BIG. I needed a new pair of running shoes and managed to score a pair of $145 shoes for $69.50, plus two t-shirts for less than $10 each. The store was pretty organized and clean, and the person who helped us checkout was friendly and efficient working the register. Worth stopping by and keeping an eye out for sales!

After 25+ years of using the same Wilson tennis racket, I was finally convinced to hang up that old…read moreracket and try some new ones. I've come to this location before when it was Pete Martin to get my racket restrung and I remembered they had a good selection of rackets. So off to this location I go. When I walked in, I was greeted by Tony. I told him the type of racket I had and he suggested the Wilson Blade. And luckily for me, they had one I could demo. I did come back to demo another racket and this time was greeted by Gee. She suggested I demo the Yonex Percept 97 or the Babalot Pure Drive. I tried out the Yonex racket. In the end, I went with what I was used to. Had to go Wilson. Lol. There demo program is pretty cool. If I remember it correctly, It's $20 to demo a racket for 5 days. And in those 5 days you can come back and demo other rackets that they have. If you decide to purchase a racket at the end of the 5 days, they will deduct $20 from the price of the racket. Service: Everyone was really friendly. Love how this is a family run business. Parking: Never had an issue finding parking. I did pass the parking lot the first time I rolled here though. Lol. Will I be back? Of course! Definitely will come back if I need to get my racket restrung. I'm also looking to get a second Wilson Blade. So I'll see you soon Peninsula and Tennis Pickleball Pro Shop!

Both of my kids play tennis competitively. My husband and I both play tennis and pickleball as…read morewell. Peninsula tennis and Pickle pro shop is their most reliable place where we got what they need before tournament and for daily practice. It's the only one we trust for quality and price!

I've been going to this Big 5 ever since I was a kid and teenager, even before the mall got…read moreremodeled. It used to be at a different area in The Southbay Pavillion when it used to be called The Carson Mall; and it was a bigger building too! This building that it's in, is wayyyy smaller, but they still have the products you need for sports, shooting, fitness, etc.. It's still always awesome getting their random coupons in the mail. Even if you saw something for sale and you forgot your coupon; the workers here are nice enough to give it to you for the sale price, as long as you're not lying and if the sale's still going on. It's pretty clean and well-organized inside, along with great workers who give their customers full attention. I sure do miss seeing Neelam working at this store! She was super cool and had great customer service! Same with the lady with the reddish hair and glasses, who likes watching wrestling! All in all; this Big 5 gets a BIG 5 STARS from me because it's just phenomenal after so many years; plus... you can't go wrong with the huge parking and the fact that it's in a mall.

Came in here to browse as I have an upcoming surf/camping trip this weekend…read more Well, I love supporting brick and water places, which is why was trying to give this location of shot and set up ordering from Amazon I was racially profiled. Upon leaving the store, I noticed the cashier ( the young lady with the glasses and ponytail ) had moved from her normal station so that she could get a better look at what I was doing/ making sure I wasn't stealing. Wild . One star .