I have driven by this place many times, but fortunately, I had never had a reason to stop. A couple…read moredays ago, I had a reason to visit. I dropped in to pay my respects to a literal Birmingham legend. The funeral home workers were very sympathetic and gave directions on where to go. They had his visitation area set up nicely, with a picture presentation running. I hope I don't have to come back here any time soon, but this funeral home does a good job of helped those who are suffering from the loss of a loved one.

Unfortunately I was recently here due to the loss of a close friend's brother. Easy to find …read more Adequate parking. Friendly staff members and supportive during unfortunate circumstances. The facility is slightly dated but overall decent. Social distancing and masks are enforced.

Unfortunately, communication is not the best. Family passed away Dec 2024, incorrect, incomplete…read moremarker was placed without family consent. Check in as to why, no rhyme or reason, just confusion. Paid to have it completed correctly July (6months later) nothing. Now it has almost been a year and no response. I think it is sad that some folk alive or not (alive) seem to be put on the back burner as if life doesn't matter. They (Elmwood) are highly respected in the community, and we as a family put the care of our loved one in their hands, and they fumbled. Not happy and would not suggest communicating via phone or email and if in person speak with the man over the man. They do not collaborate very well as a team. Sad and simply distraught. This should be a time of rest, yet my family and I are trying to figure out the "why". No excuses, no exceptions, no more, I will get back with you (and don't). This is unacceptable!

Briefly: My brother and I had not visited my grandparents'…read more graves in 20 years. Even with a map and coordinates, we could not find the site. We received remarkable assistance from Don Olvey, who physically walked us to the gravesite. The gravesite and the whole cemetery is certainly well kept.

I felt I was in good hands from the moment I heard Lynn Cleghorn's voice on the phone. She did not…read moredisappoint. She guided us through every decision and step involved in planning the funeral and burial of our son. Her professionalism and her kind and caring manner are a perfect combination for the job that seems more of a vocation than a job. She was a blessing to us and an asset to the team at Johns- Ridout's Elmwood.

January, I received a call that my son had passed away. Needless to say, I was in a very poor state…read moreof mind but I had to go to make plans for the funeral. Since I had used John Ridouts on the Southside for my mom and dad, that's where I went again. I was greeted by the staff and treated very kindly. I was taken to a room and a gentleman named Keith came in. (Sorry I don't remember his last name). He explained everything to me and guided me every step of the way. Even after the funeral was over, Keith called me several times just to see how was doing. He truly cared about me and my feelings. I would highly recommend Ridouts, Southside to anyone that has to plan or pre plan a funeral. I myself have pre planned my funeral to help relieve my family of the stress of doing it at the last minute.

They helped us handle a passing of a relative with dignity…read more The staff was very courteous- and walked me through the process smoothly. Thank you for the assistance at a sad time

Too busy, condescending and rude. Do not use this service. I just called for some information for a…read morefriend and the director treated me like I was bothering him.

I first drove past this location when I first moved to Birmingham. And since then, I have driven…read morepast it a countless number of times. I have always been curious about the building and have always admired the vintage neon sign out front. That first time I passed by was now about 16 years ago. And until recently I had never been in. As with any review of a funeral home, it comes under unfortunate circumstances. I did not personally work with the team at Ridout's since I was there for the passing of a friend's parent. So the review is based on the building itself. It was very easy to park and the inside was very nice. Plenty of room for a line to form. And they had water and tissues readily available. It seems like a really good facility for such a tough time.

We had the opportunity to work with Rideout's due to the unfortunate death of my father. Our…read moredirector was George and he was compassionate and professional throughout the process which fortunately, was one we had no familiarity with. That said, everyone we met at Ridout's was of a similar calibre and all were amazing. When you're faced with such tough times and challenging circumstances, I really believe you can count on Rideout's to guide you through the services and the healing.

I attended a funeral here for a family friend and the staff were very accommodating and kind. The…read morevenue was clean and well organized, set up like a typical church. The Bushleon team stayed ready with tissues, obituaries, and fans to help everyone get settled comfortably. The service went smoothly and their team helped usher everyone out. It was an easy breezy experience organization wise which is great during such a sensitive time for a family.

Sadly, we had to use the services of Bushelon; this review is simply to thank them. My father…read morepassed abruptly and we had to make arrangements to honor him. Starting with Clifton, he was hands down professional and responsive. He made what was initially a hard process to handle, less stressful and for that we are grateful. The location accommodates everything (programs, cremation, chapel usage, and additional keepsakes to honor your loved ones). My father requested to use them and we cherished his request, so glad we did. Every staff member was friendly and offered to assist us. While I know this type of service is the last thing anyone would want to utilize, when considering planning the arrangements of your loved one, contact them. You won't regret your decision. Thank you again.

If on the Eastside, this is a nice funeral home. I have been here twice and the setup and layout…read moreare both nice. The bathroom is even nice. I am not sure of the cost but there is street parking. Service was nice here.

If you love your love one Don't take them there, Very bad communication, disrespectful, want answer…read morequestions. Put the wrong picture on the Obituary. They are not Professional at all.