Here's what I will say. We found ourselves in a bit of a bind with a need for an emergency rental today. After calling my hoity-toity roadside assistance that was supposed to do everything short of give me a cheese plate and a foot massage during my mechanical strife, I found out that the roadside assistance folk were about as useful as ... um.... well you get the idea.
While on the phone with said roadside assistance that I was some sort of triple platinum member of giving me the run around, my husband was inside this fine locale. He came out, and said to me with a smile, "Customer service is EVERYTHING." Within minutes, our problem was solved faster through Wagner Rentals than I could give my roadside assistance folk my super ultra mega platinum titanium number. Which turned out to be useless.
TLDR: these guys have customer service dialed down to the letter. Good dudes. We live in Denver and are thinking of going back to buy a generator from them because, well, customer service. Thanks, Chris and Pee Wee!!!!! read more