Absolutely terrible. The pharmacy is TRASH. they never have the meds for prescriptions and they refuse to answer the phones. They just repeatedly send you to hold and refuse to do their jobs HORRIFIC CUSTOMER SERVICE!!!!!!!!!! All of these losers should be FIRED. read more

Don't be prescribed life changing controlled drugs or they will look at you like a fein addict, then proceed to force gaps in your medication EVERY month as if you don't come at the same time EVERY month. It's almost like the 30 day prescription last ... 30 d a y s. Oh but don't come 1 hour too soon because yes at 2:04 they WILL tell you to go tf home Sit your sick ass down reflect addict and come back cause at 3:04 because insurance will officially let me give this too you :) if my medication WASNT 100 percent covered here I'd literally be anywhere else I'm tempted to go to THE STReeTS b4 being humiliated here agin. (Please restock ) Thankyou read more

I hope you're not waiting on a life saving prescription because you will certainly die if it's sent to this Walgreens. It took forever for a person to get on the phone, which is understandable because it's in the middle of Atlanta. But when the lady picked up the phone, she was so aggressive in her tone and kept asking me questions that I gave her the answer to, but apparently not in the way she wanted me to answer. She kept rushing through the call and if she would've let me explain, she would've saved herself a headache. read more

Terrible customer service via phone call, sounded like a young lady and had me on hold for 20 minutes. She first answered then placed me on hold immediately, then ask me the typical questions, I asked why they always ask that, she then said just to verify with an attitude, then said "you know what, let me just transfer you to the pharmacist. Then was place on hold for 15 minutes, she would pick up then immediately place on hold again as to reset the cycle of the silent light before it starts ringing. We as customers and patients depend on our medication in our daily lives. I will be switching Pharmacies after this prescription is filled as this behaviour is unacceptable. read more

Walgreens - Convenience Stores Near Me - Brookhaven, Georgia

20* minute wait times even in the drive thru are the norm. Inside is not any better - even though the number of customers is small. Try calling, that's a joke. I can't figure out if it's just understaffed or if the people here also have other virtual jobs that they also are working g. What are they doing here? read more

No doc in the box. A few strolling over from the Marta Station, living in the extended stay. Since the CVS closed down the street I have moved my Rx biz to this location. (I do not recommend you do that!). Walked out last time I was here. This time, my Rx was called in over 1.5 hours ago. A simple z-pack. Guess what? It's not ready!!! And the line of folks needing Rx is 8 people deep. Go somewhere else. read more

Nicest and most organized Walgreens I've ever been to. Not sure how to describe an upscale Walgreens but this was definitely it. Everything was easy to find and the shelves were fully stocked. read more

I came into this store 3 TIMES IN A ROW THIS MORNING & ALL 3 ORDERS WERE WRONG ! I specified exactly what I wanted changed & the cashier said some remarks making fun of me & proceeded to keep messing up on the orders read more

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The pharmacy team is terrific. Always on time and always correct. Highly recommend.

I do not recommend this pharmacy unless you are bored and enjoy standing in line watching an arrogant pharmacist show off while a staff of 10 manages to not pay attention to customers. read more

The pharmacy is empty. My prescription is not ready and the pharmacy says it will be ready in about 30 minutes! The antibiotic comes in a packet- no measuring, no counting pills. No wonder there is no one here- go somewhere else! read more

Great location, nice staff with excellent selections. Only drawback is they don't price match their website. There was an item in store that was priced significantly higher and I asked if they would honor the online price for which I was told no. Disappointing but I will still definitely return. read more

Walgreens - Store Front - Convenience Stores Near Me - Brookhaven, Georgia

Management--this is a poor representation of Walgreens. I am surprised people still get prescriptions filled here. They don't answer the phone. They do Covid tests in the drive thru line that make people wait 30 minutes for results. They start helping you, then help 7 other people while you wait. If you are looking for convenience or expedited service. This is not the pharmacy for you. If you're looking for prescriptions to be filled on time, this is not the pharmacy for you. Truly unbelievable how disorganized and poorly managed this pharmacy is. read more

Needed a midday snack, so I went next door to Walgreens to grab some cookies. I got Oreos, Lorna Doone & Wafers, as you can see the label says 3/$5. When I get to the register, the wafers don't ring up the sale price. Manager Jolly is called to the front. She proceeds to tell me the sale is for Nabisco obviously, and these are Keebler. Ma'am I know the difference however your store tag is placed in front of these right in front of the counter so it is not my fault and you should honor what the tag says. She continues to attempt to explain what I should have done by getting three of the same brand instead of stating as a Manager it was their mistake they apologize and will honor the tag and even say thank you for bringing it to their attention. But it took like 5 unnecessary minutes for her to correct the transaction so I could pay and leave. Damn I wish a CVS had been across the street bc I would have gotten my stuff there. I so didn't appreciate the back and forth that Jolly, shift, or store manager, whatever her title is had with me bc this could have been resolved much faster. I didn't want to get loud, but I be damn if you gonna try to educate me on the difference between Keebler and Nabisco, like two brands can't be combined on a sale. GTFOH she needs to do some retraining when correcting customer issues. read more

Walgreens - The signage they had placed on thr product, sure as hell ain't my fault it's not suppose to be there - Convenience Stores Near Me - Brookhaven, Georgia

Why does the pharmacy close for lunch everyday? Cant they stagger their lunches like every other pharmacy and stay open. Have gone 2 times now to a closed pharmacy at 1.30pm. Strange read more

I was put on hold for 24 minutes trying to get hold of the pharmacy as my covid meds that the doctor called in 5 hours ago were still not ready for pick up. I'm feeling pretty rough here but after 24 minutes holding they just hung up on me, NEVER will I use this location again. read more

This is the absolute WORST Walgreens ever. The level of incompetence is through the roof. I put in a photo order that I had to come back a few different times for, even though I received a notification that it was finished. When I finally picked it up, the finished product had a huge bubble through the middle of it. It was a goodby present for someone and the item took so long to make that we ended up missing their goof by party. These people have no idea what they are doing. Avoid this location at all costs. Horrible. read more

Clean store. Pharmacy is messed up. Last five times I've gone to pick up prescriptions there is a problem. Sometimes it's insurance, sometimes it's lack of initiative of team to fulfill. Nice staff though. read more

My review is of the pharmacy experience. The store itself walking in is big, nicely organized/ marked, and nice and new. The pharmacy in the back is also clearly marked with signs for what you may the there for... pick up, vaccine, etc. Staff was extremely polite and knowledgeable not only with my own experience there but watching how they interacted with others who approached the counter. Even though there is a Walgreens and CVS that is closer to me than this one I will definitely come back again given the experience I had. read more

Didn't realize until after I left but they had the security guard following my mom and I around the entire store (with 6 other customers inside). I'm walking around looking at random stuff, get to checkout and pay for my items then boom. Some random employee accuses me of stealing a chapstick I pulled out of my pocket saying she saw me open the package in the store. Would love to see her use her employee discount on anti-psychotics since she's apparently seeing things. read more

Need zero stars. Pharmacy is trash. They don't answer the phone and will leave you on hold for a while and then and hang up. Incompetent staff will commit fraud by running your insurance the wrong way and overcharging you for medications! Please beware, this department needs a complete overhaul! read more

I went to get passport photos at this location last week. Because it's a different nationality, the photo size requirements were different (but I was not aware of that). I went back a few days later to ask the clerk if I could reprint my passport photos. The clerk was very helpful. Not only did she find my original digital photos in her camera, but also, she resized and re-printed new photos for me. Her manager was also very helpful and attentive. Their service was very professional and friendly! The store is spacious and clean as well. read more

criminal organization until proven otherwise. no prescription security, no customer service, just coy responses. if the head pharmacist is to oversee an "inventory specialist" with 1 year of retail experience... we have problems. no problem with limited experience, but not when it comes to perceptions management. opened a formal case with walgreens corporate.... crickets. read more

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So the pharmacy staff are pleasant. However; They are so overwhelmed with covid shots, testing, flu shots etc.. You will have to wait hours if not days to get your prescription that is Not optional like the covid/flu shots. Do not even try to call because they will pick up and hang up on you .They need help bad read more

My favorite place to go for all my pharmacy needs. Lindsey is The best pharmacists I have ever met and she is so dedicated to her patients. I usually don't write any reviews but I was helped with my prescription and out the door in less than 10 min. read more

This pharmacy never picks up the phone. No prescription medications available. Will never call back for back ordered prescription or will not fax the prescription to other pharmacies. Not a good place to get the medication....... read more

Does not honor coupon pricing of GoodRX. In other words, a scam to get you into their pharmacy. Thieves is another word for it.

Clean, well lighted parking and nice and friendly staff. I come here often and they remember me. I also appreciate the quick pharmacy drive through read more

This location is brand new and extremely convenient for Buckhead, Chamblee, and Brookhaven. The store is incredibly well organized. The parking was great. I had the pleasure of meeting Lindsay the pharmacist and she has a great personality and is awesome with her customers. I would highly recommend giving this store a chance! read more

For years, I have been giving my CONSIDERABLE business to the pharmacy at Brookhaven Plaza. IT closed, and a new bigger store was opened across the street. The pharmacy DOES NOT FILL PRECRIPTIONS ON TIME, and they seem not to care. THEY DO NOT FOLLOW UP WITH DOCTORES FOR REFILLS. They have way too much business, and they lack customer service. When you call, they put you on hold ,or hang up on you. The Techs are rude and very impatient. This is not the old store where you knew everyone, including the Pharmacists. I am leaving and going to CVS. THIS STORE WILL NOT MISS ME, AND I WILL NOT MISS THEM. read more

Very clean, sleek modern drugstore. The pharmacist at this location, named Lindsey, was super helpful and kind. Saved me a lot of money on my prescriptions. Hard to find good customer service these days, she was awesome. read more

We are so excited to have our new Brookhaven Walgreens. The store is really nice and the staff are remarkable. We are always greeted upon entry and always asked if we need assistance. The pharmacy staff are really nice as well. They still have some work to do in properly notifying us when prescriptions are ready or not. I'm sure things will smooth out in time. read more

Best pharmacy type store in the area. Staff is really nice and the pharmacy gets work done fast. I have started getting my prescriptions here and they help me out all the time read more