Their pharmacy window sucks. I've been waiting here over 10 minutes and they haven't even come to the window to help the person ahead of me. I called them and they're like oh they're working on it. It's complete bullshxt. If they can't help the person in a short period of time they should make the person come into the store. DAY 2. Sense of urgency? Core compentcy? Haha lmfao read more

I am extremely disappointed with the service I received at this Walgreens location. I have been waiting for a refund for over three weeks, and the entire experience has been frustrating and stressful. The store manager was unprofessional, dismissive, and showed little interest in helping resolve the issue. Instead of providing clear information or taking ownership of the situation, I was left without answers and had to spend my own time following up repeatedly. Customer service should be a priority, especially when a customer's money is involved. I believe Walgreens should invest in managers who are professional, respectful, and genuinely committed to helping customers. Based on my experience, this location failed to meet even the most basic standards of customer service. I sincerely hope Walgreens reviews the management at this store and takes steps to improve the customer experience so that others do not have to go through what I did. read more

Today I went to the store to get a picture that I order , I had my 4 month old and my dog with me. This boy tried to look for my picture and he couldn't find it, he asked me to do it again and I couldn't bc my coupon wasn't valid anymore. I asked him to help me and he said that he couldn't do anything! I asked for the manager and he said he was the manager! I was surprise, bc if you're the manager you want to help as much as you can, he didn't even wanted to see my email and everything! It was pretty rude of his part read more

Today I was there and I was glad that the new guys at Walgreens at 780 E Main St. Stamford. Nick and his coworker were very nice! Nick was very helpful solving the situation I had at the Photo department. I will definitely go back! I hope the store owners finish soon with the repairs to make the place look better. Thank you so much both!!! read more

I was given 2 days of antibiotics refill and then received a message that remainder of refill was ready. I went to the Stamford Walgreens on 680 E. Main St pharmacy counter on 8/31/24 and it was closed. There was a note stating that the pharmacy would reopen 9/3/24. From 8/31/24 to 8/1/24 I checked on Google, Walgreens website and Walgreen Pharmacy chat and received conflicting info on which Walgreens Pgarmacy was open. It turned out that the closest Walgreens pharmacy open was in Fairfield, CT. Walmart pharmacy was open, however, I would have to have the Walmart pharmacist contact the open Walgreens pharmacy to transfer the prescription. I wasn't able to get the remainder of my antibiotics on 9/1/24. read more

Rude employees that get angry when you ask simple questions, asked if their was a bathroom and the employee angrily replied that customers arnt allowed to use it because the manager said so, kinda goes against your 0at the corner of happy and healthy" slogan not gonna be happy or healthy if I have to urinate myself because you can't open a door. And if its because of a security issue simple solution, hire more people. Don't shop at this location. read more

Walgreens PHARMACY has become the WORST pharmacy in town, I have a prescription for Metformin that is almost 24hrs in and it's still being worked on, I'm actually on hold for almost 20mins now waiting for someone to answer since they click in then instantly put back on hold, this has been going on the entire call, you'd die before they fill the prescription or even answer and say hello!! I'll be switching over to CVS because they would NEVER be this irresponsible with someone's health!! Disgusting!! read more

Walgreens - On hold for OVER 20mins while they click in then back to elevator music (hold) its 10:10 IN THE MORNING!! - Drugstores Near Me - Stamford, Connecticut

On 05/27/2025 at approximately 18:43 I had the most discourteous unprofessional and disrespectful experience I ever encountered in a Walgreens experience first my cashier which I'll only name by what I saw on her name tag as Yolanda rang up an item that was discounted as clearance but rang up at regular price and after I showed her a picture on shelf of discounted price with my iPhone refused to honor the posted discounted price advertised stating rudely that's the price I don't make it up do you want it or not I replied yes at discounted advertised price she refused and called supervisor which according to name tag said Liz she was also rude either an attitude stating that's the price I don't make the prices I showed the pic of the discounted price she refused to honor it then finally she said ok give it to him I replied you know as per policy stated and posted it says if an item rings up at a different price than advertised the customer get one item free up to $20.00 she refused and stated if you don't like it file a consumer complaint very discourteous unprofessional and disrespectful her attitude her demeanor her posture her tone of voice not customer relations nor knowledgeable of store policy or interaction with customer again only name I saw was cashier Yolanda and supervisor Liz hope the get better training in dealing with customers and store policy made my whole shopping experience uncomfortable and embarrassing hope my next visit their behavior will be corrected by management read more

If I could put zero stars I would, 95% of the time I can never get kind help here, always an attitude, I simply asked for the bathroom calmly and this lady straight away said it wasn't available to customers and I said ok even though I just used it last week calmly and she just started laying into me yelling in front of everyone for no good reason, I have anxiety and I've worked in customer service for over 8 years now, that was absolutely upsetting I really try not to come to this location anyway unless I have to Also A few weeks ago there was older man cashier getting aggressively impatient with a woman who couldn't understand him, it's not right to yell at people, if you have a bias against different people don't work around humanity in general, when he got to help us he was just as much a jerk even though it only took us a minute to checkout didn't bother to ask about our rewards or anything read more

I have a love hate relationship with this Walgreens. It's conveniently located to our apartment and we can easily walk over there. This Walgreens is usually well stocked, though during these times, it's hard for companies to keep up with supply and demand. It's always clean and bright. The employees are usually nice except one evening, I came in and this employee was having a temper tantrum near the photo area, yelling out explicit language quite a bit. He didn't even stop when he noticed me (let alone, apologize). The reason for my 2 star rating is because of their photo area. I've had nothing but issues with them. The first time, I ordered my photos and payed for them online only for them to give my photos to someone else which meant I hate to wait another 30-40 minutes for me to prove that I in fact, did not pick up my photos nor authorize someone to do it for me. The second time, I ordered photos and a bamboo photo plaque. It took weeks and they still didn't print the photos out. I contacted corporate and they couldn't help me with the issue. Only that the bamboo photo frame is out of stock and they don't know when it will be back...but they sold it to me? So I purchased the photos for pickup and it wouldn't let me pay and it said photo order has been cancelled. So then my husband went in to get the photos and they didn't have them. BUT. I'm still getting emails to pick up my photos. It makes no sense. I will never use Walgreens Photo here again. My other complaint is to be careful with the flu shot area. I went to get my flu shot here and the cashier said "I'll give you a discount" because I didn't have insurance at the time. Then I signed paperwork and I was good to go. I was shocked that he gave me a discounted flu shot but at the same time, they're giving free COVID vaccines. Well, a few hours later, I got a call to come back and pay for my flu shot because they forgot to charge me. This place cannot get it together, that's for sure. read more

Awful location. Very conveniently located near my home, but would prefer CVS more if it were closer. I'm frequently at the store, and spend way tooooo much money to be disrespected. I'm calling corporate on the new manager, who enjoyed giving me a hard time when I simply asked for him to reach a juice I wanted. Instead berated me and told me no. Calling me names, along with the employee who I've seen working there for over a year. Very distasteful. I'm also well known in town, so having someone trying to humiliate you in front of customers is deeply disturbing. Especially being a local store manager myself. Walgreens needs to stop letting their employees do whatever they want, that's why the company is suffering overalll. Not looking forward to going back, will try to avoid the location as much as possible. read more

This is the worst Walgreens location I've ever been to. it's so unorganized, the staff never seem to know what they're doing and are super unprofessional. Last time I was here a woman whose name I think was Bessie was so disrespectful. I will never go back. I will for sure be transferring all of my prescriptions to CVS. read more

You will never be able to buy what you need because everything is behind glass and manager will never come with keys as lines are out the door. Also drive through for pharmacy will never come to window even after ringing 3 times. Useless. Seriously useless read more

#Terrible customer service This place is poor staff. Those who work there get angry when we need assistance, they see one needing help and they don't ask you if you need help, they don't care about anything, they are just running, doing nothing from one place to the other waiting for the departure time, especially the people who are at back at the FedEx location and photo printing. I'm not the type of person who complains about workers, I don't usually write bad reviews of anyone either, but in this place they never make you want to return, They should be fire those who work here and hire new staff, the people who work here are tired that's why they only come to do their hours but they don't want to work. I understand that some clients are a pain in the ass, and I understand that sometimes they have bad days. But they shouldn't be rubbish with people who come kindly asking for assistance since that's what they should do , that's why they work there Whenever I come here I have a problem, especially with the guy who works there who speaks Spanish, he always carries a bad attitude. I speak Spanish and I spoke to him in Spanish today, and he didn't want to speak to me in Spanish only in English. He is always angry and if he doesn't like being asked for help, he should look for another job where no one talks to him. I give a star just because I need it to post this , but this places it's 000 stars. read more

I wish I could give this location 0 stars. The pharmacy is insanely slow, no one tends to the drive thru window, not even sure why it is there. Constant long lines to get prescription and rude staff. It doesn't matter if it's the morning, afternoon or night, I've tried going at all different time. As I am writing this, I have been in line almost 10 minutes, the guy working is on his phone, scrolling. Why not take the next person while the one at the register is waiting for her prescriptions? This happens every single time without fail. They only ever have one pick up window open. Calling? Forget it you'll waiting on hold about 10 minutes each time too. I have been coming here for 2 years because of my insurance, but believe me, I wish I didn't have to. This place needs new management. read more

The pharmacy has a minimum of a 3 person line at any point during the day. On several occasions, I have been told by the pharmacy tech that my doctor never called in a prescription. After calling my doctor for each instance, the technician was actually incorrect. While I understand this is a busy section of Stamford, the corporation needs to invest in having more skilled technicians available on staff to alleviate the long lines and order confusion. After sticking with Walgreens after moving multiple times in a tri-state area, I will be taking my business elsewhere. read more

Please hire more pharmacy workers. This is ridiculous. You need more staff. This is a busy city location you need more workers

The pharmacist are very helpful. However, the fact that I went today and it was closed without any notice, is unreal. This has happened before when they have closed early or opened late. I get that they have staffing shortages, but to close completely, with no direction from the store, or information on how to transfer, is not right. I had to waste and hour on the phone getting a prescription transferred because my family member needed it today. read more

if you live near here i am sure this is convenient .. but weird. they came on the PA and told us they were closing so everyone in the store is trying to check out and only one register is open. in front of us a couple had them price check a basket full of items and then was deciding what they could afford to buy or needed, and the next woman needed rain checks for everything that was on sale and out of stock. parking lot is under a building and sort of strange, neighborhood is a little sketchy (we went to auto zone across the street and they had an armed guard!) read more

Walgreens - the aisle of a grocery store - Drugstores Near Me - Stamford, Connecticut

During the pandemic, the covered drive-through has been a Godsend. There is rarely a car in front of me, and I have never had to wait more than a few minutes for an attendant to come to the window. Just wish Walgreens had a drive through closer to my house. read more

It was fine. Nothing too significant to report. Turns out they don't have corn starch- it was a shot in the dark anyways. Easy in-easy out. read more

Walgreens - the inside of a store - Drugstores Near Me - Stamford, Connecticut

Awesome and a drive thru...who knew? I went to this Walgreens because not one other Walgreens in a 30 mile radius had my daughter's medication. And a few of the stores that I called wouldn't even tell me if they had it...they said I had to drive down and they could check. WTF?! Why the hell would I drive all over Connecticut hoping I can find medicine when you are there, have a phone and should be able to tell me what you have in stock. Come on is stupidity a requirement for working at Walgreens?! Anyway, I called this location from Midtown Manhattan, asked if the medication was in stock and after finding out that it was I hightailed it back to CT. When I pulled up to the store I discovered not only covered parking, but a drive up window! Hallelujah!!!! I dropped off the medication, was told to wait 20 minutes, got a text in 19 telling me to come back and I was on my way home in no time. I will use them again and again! Thanks :) read more

Worse experience..... 26 mins waiting online for prescriptions. Would have left but I was sandwiched between two cars. No one picks up the phone either. I will never go back here again. read more

For 3 days . I have been going back and forth for pictures I needed done . For two days they didn't have the materials and never called me stating my photo could not get done . The last day I came in and they said they would have it done but again it wasn't and they didn't want to help me . Customer service is horrible ! Don't come here ! They don't care read more

This company has changed over the last few years. For the worst. Employees are obviously not treated well and the management is stressed out. Somehow I think that Walgreens thinks that they are making the company better and that longtime customers don't see the difference. THIS long time customer does. I have taken my business to the new CVS on High Ridge Road until I can find an independent drugstore that actually WANTS my business and gives a damn. read more

One might think that this Walgreens would be dinky because of its 'urban' setting at the base of an apartment building, but it's actually incredibly spacious and has all the departments one might find in more suburban locations: Photos and print-your-own, a wall of cosmetics, and light groceries. They just opened in April 2009. Some of their signs originally said that there would be a 24 hour drive-thru pharmacy at this location; however they have either scrapped those plans or haven't got the pharmacy running yet. Parking is available next to the store under the apartment building. read more

Moved from NYC these guys are half the size and they just can't seem to get the simplest thing right. I think it's time to switch. Would not recommend the pharmacy department. read more

Most likely the worst Walgreens I've ever been to. There is consistently an unacceptably long line at prescription pick up and for some reason hey always partial-fill, and make me wait days before the rest of my medication arrives. Very annoyed. read more

Stay away Had a very bad experience. Medication called in and there was no record of it in the computer. The pharmacist was not nice or helpful. This is the result of large chains taking over from the small neighborhood pharmacies. Go to cvs or better Griebs in darien. read more

They need to hire new pharmacy staff. I went to the drive thru window to pick up a prescription and waited for about 15 minutes, rang the bell 5 times, and got no response. Not even an "I'll be right with you" So my boyfriend went inside, a little angry obviously and found the guy was too busy taking pictures with his phone to actually help customers and when he finally got around to helping my boyfriend informed him that Walgreens isn't Mcdonalds and that's why no one was helping us at the window. I was so livid I even called corporate to complain and never heard anything back. Even CVS with it's long lines has better customer service. read more

Been coming to this location for about 2 years now on a regular basis and near every visit is a letdown. I use the email prescription refill option and on multiple occasions have shown up hours after I receive an email confirming my prescription was filled, just to find the pharmacy needs another hour. HOURS AFTER THE CONFIRMATION. I'm not sure if they're understaffed or what but I have never been in and out of this pharmacy. I'm only giving this review two stars SOLEY off the fact that the staff is friendly. In terms of speed in getting through their customers, I'd give them negative stars. The Walgreens itself is decent but the pharmacy is just not worth your time. Literally! read more

Worst store I have ever seen. Pharmacy staff is rude to the point of belligerent. ROACHES on the wall and counter. Instead of saying good afternoon it is "what do you want" we are busy come back later. Absolutely no business or professional ethics. The store if filthy; the first thing you notice is nail polish stained on the counter and floor. It is the roaches that get you the most. Try cleaning. read more

Not bad. I like that the parking is convenient, covered and seems fairly safe. I don't think this is a great area so stay alert.

This place is great. The pharmacy is always timely and very helpful. My only complaint is the wait time to check out - they never seem to have enough cashiers stacked at the front. For a downtown Stamford location, they should be prepared for this. read more

TERRIBLE customer service at the pharmacy, even CVS is better.I HIGHLY RECOMMEND STAYING AS FAR AWAY FROM THEM AS POSSIBLE. After tonight, I'm switching all my scrips to a mom and pop pharmacy in downtown Stamford on Bedford Street called Medicine Shop. They actually have BRAINS and deliver to your home, too. (My boyfriend swears by them.) I've had many bad encounters with the East Main St. Walgreens, but tonight was by far the worst! I have to use the drive thru, and if my scrip isn't ready, I pull out and park so the next person in line can be served. It was near closing, 9:00, and the kid in front of me wouldn't move. I tapped the horn, he wouldn't move. I asked him to move, he refused. I did, however, manage to get to the window on time. I've been handicapped since birth, I can't walk. I do have a scooter but it is quite an ordeal to get it out of the back of the van. I needed insulin (had been there before to pick it up but, of course, it wasn't ready.) When I finally made it to the window, the cashier, Virginia, was angry that I was harassing their customers! When their customer was being incredibly rude. Everyone inside the pharmacy thought it was a big joke and were exchanging glances and sniggering. I lost it. This is how you treat customers? Especially people with special needs that are beyond their control? I repeatedly asked for their names which they refused to give. I asked to speak to the manager, which at first they refused (I still don't know the name of the female cashier who was the MOST amused. I have the names Virginia and Emir (the night manager who claimed at first NOT to be the night manager.) He did not apologize to me for the conduct of the employees, he was completely useless. He just basically walked away from me. I asked him if he thought it was right to mock the handicapped, especially in a customer service situation. He just shrugged. I asked if he had anything to say about his employee's lack of professionallsm. He simply did not care. His name is Emir (couldn't get his last name.) I am calling the general manager of the store tomorrow, Juan Munez, and definitely having all my prescriptions switched to Medicine Shop. These people wouldn't care if you had a stroke or heart attack waiting in your car for you prescriptions. They simply don't care at all. One last thing (I know it's too long,) there has been one pharmacist who has always gone above and beyond for me at East Main. His name is Joshua and he is just wonderful. He should be required to give humanity classes (not even customer service,) to all employees. He goes above and beyond at all times for me. Congratulations, Joshua. I wish they were all like you. IF NOT OBVIOUS, save yourself the hassle. STAY AWAY FROM WALGREEN'S EAST MAIN IN STAMFORD! It's a disgrace! . read more

Worst customer service,kept waiting and they never let me know that my prescription was not there.

Last Wednesday, I had an oral surgery and the doctor gave me 2 different prescriptions for managing the pain. Right after the surgery, I could barely talk due to the local anesthesia was on on the mouth. Anyway, I first went to CVS tried to fill the prescription, I was told to come back on Friday to pick the prescription. (Thursday was a holiday.) Since the surgical site was a bit painful after the surgery, I didn't want to wait for 2 days ... So I went to the Walgreens at E. Main St. My prescriptions were filled on-site and it took only about 30 minutes. Later that day, I called the Pharmacist to inquire about the possible interactions with the prescriptions and the Pharmacist was very patient with me and she gave me helpful guidance. read more

The pharmacy at this Walgreens is the worst pharmacy in the entire network. They are always out of the medications I use requiring me to wait several days for a full refill. One of my medications was out of stock and I was told yesterday after being on hold for 15 minutes that the full prescription was ordered and would be coming to the store by 11:00 am today. I called at noon to make sure it had arrived before heading over there. The tech who answered the phone at first told me that they only had the partial refill but she then put me on hold and rudely came back on the phone to say, "Your entire order is here and you better pick it up soon because we can't hold it for you." I reminded her that the meds just came in today through no fault of my own so why was she acting like the scrip had been sitting there not being picked up. She then started talking to a person in the store at the window and then without warning she disconnected the call! I couldn't get through again so I went over there and had to wait another 15 minutes for them to label the meds before I could pick them up. There is always an issue every time I have to pick up a prescription here. Either the line is long or the prescription isn't ready or they say they don't have it when in fact I know my doctor sent it over. I am thinking of transferring my prescriptions to CVS because of the bad experiences I have had here. read more

Don't go here for a passport photo. I'm an executive assistant and I sent my boss her because I needed her to get 2 copies of passport style photos for a business visa to India. We were unfortunately on a very tight time frame to get this visa submitted and I literally needed to get the application in the overnight that same day. So she goes to this Walgreens and is told it will take 5 minutes. 15 minutes go by and it turns out there was a shadow on the photo. Rather than fixing the flash and retaking the photo, they spend an inordinate amount of time trying to touch the photo up. The result was a very doctored looking photo, which isn't going to fly on business visa application. She asked them to please just retake the photo several times and the associate as well as the manager stood united and just refused. WTF. Just fix the flash and retake the picture. Whats the big deal? Are you seriously concerned about loosing 5 cents to maybe a dollar in photo paper? She ended up going to CVS. I narrowly got all the documents into the overnight. If there were some legitimate reason for the inconveniences such as a problem with the camera, or shortage of staff in the store, I could maybe understand, but that was not the case. The staff and management of that store just refused the easiest and most obvious solution. If someone is coming in for a passport photo their is a pretty good chance that, that person may be in rush to get their passport or visa application submitted. Don't say its going to take 5 minutes, then argue about retaking the picture, and then force the customer to go elsewhere. read more

Not happy with the pharmacy. Long wait times. Went to pick prescription that i was told would be ready and got to the pharmacy only to be told the refill would not be paid by insurance for 17 days. Under-staffed. read more