Have bike trouble? Tough luck they are closed Sunday and Monday so I hope you have what you need…read more The selection is not great at all. Limited grip take, mostly e bikes for sale and little gear. The old guy who runs it won't even check you out. Opting instead to talk to his buddies while you stand there waiting to pay worse than retail prices. Multiple times I have had bike trouble and need a quick fix. But nope. It's the weekend, and B & L isn't open. I have to take time off work and school to make it to this bike store. I would trust REI more.

I recently took my old GUNNAR Rock Tour into B&L Bikes to get it ready to start riding again. Since…read moreI had concentrated on dirt bike riding. My Rock Tour is set up for more road riding I had to get it back into shape as it had been parked for a few years. Well I took it in and Bryce and his crew were as great as when I first bought this bike back in the early 2000's. Yes it has been a while but B&L is still the best. I also have a Gary Fisher Paragon and a Trek Stache-5 also from B&L. Only place for me. Thanks Bryce

I'm not sure if things have changed from the last reviews time but this place is great!…read moreI have been a repeat customer for 2 years and the customer service is always good, not just for me but it seems like for everyone else I've seen them deal with when i'm in the shop. I can't remember the lady's name that seems to run the place but she's great. They've helped me out a bunch of times with different payment types, rush orders, complicated orders. Overall: very flexible, helpful, friendly and well priced.

I too had a horrible experience with the shirt shack. I visited the shirt shack with intention of…read moregetting 50+ shirts made and many hats embroidered as well. I told them I would like to do a small order of hats to make sure I like the quality and they way they do business and then we can take it from there. When I told them what I wanted to be done, I they presented themselves as uneducated in the field. When I was asking them questions assuming they were experts I was getting answers back like, "I don't know" or "I am not really sure" when I was looking for assurance. They told me it would be around two weeks before my order would be done (8 items) which seems abnormally long but I decided to just go with it what could go wrong. That was my biggest mistake. Upon walking out I had a discomfort that I even expressed to others that were close to me that I did know how well this was going to go. Fast forward to a week an a half later, I get a call from the shirt shack saying they can not do my order because my text would not work with their machines claiming this if the first time this has ever happened. I didn't give them a super elaborate logo, just two words in a certain text. I went down to shirt shack to pick up my jacket that was going to get embroidered as well as the hats and also receive a refund for the order for the upfront payment I made on hats and the service. APPARENTLY they can not give me a refund because they already ordered the hats yet at the same time they are not able to deliver. After a couple minutes of pointless arguing I decided that I will just take it up with the credit card company. What a hassle this has been, I wish I would have never gotten involved with the Shirt Shack. Lucky enough when expressing all this to a friend, I was refereed to a place that will do shirts, sweatshirts, and embroidery for me at about half the price, so at least some good came out of it. I'd just play it safe and stay away, find another place that cares for your business because there are plenty out there.

Wonderful selection of oddities and knick knacks. Beautiful jewelry by artisans of the Pacific…read moreNorthwest region. I laughed harder in here than I have in a while... do not skip on reading the cards. Buyer has done a great job curating their store. The woman working was incredibly friendly and mentioned she almost went to U of M, so it was nice chatting about our home state. Will be back next time we are in town

Customer service skipped this business and so should you. There are plenty of cute small businesses…read morein the Main Street area, this one you can skip.

Very cute place! Right in downtown so it's easy to go in and go to other places if you want to…read more They had a lot of quality items! Prices were very varying. Some cheaper prices but some pieces were $100+. This is more of an upscale boutique type thrift store. But they did have stuff under $20 as well! More geared toward a funky style though for sure. I liked it a lot! I would go back.

Amazing! Has very good finds, for so cheap! Although can be messy at times, but it's a smallish…read morebusiness so I can't blame them!

Excellent thrift store. Good prices. Love the mission of helping provide work experience to those…read morewho might struggle with gainful employment. Friendly staff too.

This is one of the most Legendery, beautify shops I have ever visited in my life. I drove 50 miles…read moreto shop here and will do it again, many times.

Beautifully curated antique shop with a large variety of furniture on the first floor, and two…read moreother floors of clothes. Most items are reasonably priced too.

Just had a really excellent experience here at Piece of Mind and wanted to say thanks! Budtender…read morelistened to all my needs, and was able to knowledgeably address my medical (chronic pain) usage. If you're using cannabis for medical reasons, I cannot reccomend POM enough! They've got the info to help you. Plus, if you're lucky, the adorable elderly Chihuahuas will be around to say hi!

Very helpful and friendly. The girl that assed me was very knowledgeable and bubbly. I will be back!read more

BookPeople is awesome! I love stopping by anytime I'm near Moscow/Pullman…read more The store is filled with great options, a fabulous kids section, and awesome sticker/pin collections. The salespeople are really friendly, helpful, and genuinely seem like they enjoy their job. They'll discuss the book you're purchasing with you, and happily make more recommendations. Parking is really easy to come across in the Downtown area of Moscow, and independent bookstores are ALWAYS worth supporting. Check 'em out! :)

I specifically came in to purchase from a local business, but after my interaction with the…read moreemployees behind the register, I am ordering from Amazon. I knew the author and title and walked up to the register to ask where I might find it, but the two employees were engaged in conversation and didn't even acknowledge my presence for at least 3 minutes. When the red-headed female employee did finally acknowledge me, it was with an irritated smirk, as if I was disturbing them. This dismissive and disrespectful behavior was repeated several times before I decided to leave. I have over 30 years experience in business ownership and retail management and this is absolutely no way to treat prospective customers. You should never make a customer wait without being acknowledged while you engage in conversation with another employee or are looking down at the register. When you do engage with a customer, you should be welcoming, friendly and polite. I see from prior reviews that I am not the only one to have experienced this kind of behavior and don't know how they've stayed in business so long with such rude employees. There are no return visits here in my future.