First, I need to say I don't typically write reviews, however, after the experience I had with Troy…read moreI feel compelled to warn others. Short Version: Non existent communication, Lack of schedule (expected to just be home all day every day for 2 weeks so they can show up "when they are available"), Inconsistent quality of work, Padding the bill, arrogant owner, overall terrible experience. Final straw: Not honoring the warranty Long Version: 1. There is ZERO communication between Troy and his team. The day Troy came to our house to give an estimate, we went over how we wanted everything in our bathroom and he said it would not be an issue. On day one of demo, I asked Troy to review everything we wanted to do (including moving up light switches, covering an old light switch, and moving the ceiling fan, etc). He waived me off and said we would go over all of that when demo was done. When demo was done, the team started putting up drywall WITHOUT ever talking to Troy or myself. This caused holes to be cut in the wrong spots for all of the above mentioned. 2. We asked how much it would be to put up brand new drywall in the entire bathroom. My husband and myself called the office manager and asked her specifically if that price was just labor or if it included materials. She assured us that materials were included. When the final bill came we were charged for all the materials. 3. During our initial consult, Troy told us what size vanity we needed. The vanity we picked out had a filler strip that had to be cut and placed in between the wall and the vanity. The crew member said it would probably be better to skip it. That although the sink would be slightly off center, it would give more room next to the toilet. Based on his professional recommendation, we agreed. Once he did that, the drawers could not open on the vanity (hit the door trim) so we knew the strip was needed. Troy came in at that moment and said "NOT MY PROBLEM, GET A NEW VANITY" 4. After receiving the final bill, we asked for itemized receipts. On the receipt was a charge for a 8,000 piece bucket of drywall screws which was $50. If they had left the remaining 7,900 screws, I would have less of an issue, but they took it with them! 5. We asked that it be included in our written contract that all trash be hauled away. On the final day we had a ton of trash in our garage from the job. Troy fought us on taking it and said he usually doesn't. He still didn't take everything...except the screws 6. A day after the bathroom was done we noticed the towel bar was loose. Troy sent someone over to fix it. Now, just 2 months later, the towel bar is coming out of the wall again. I contact Troy and he stated it would be A $50 CHARGE TO COME FIX IT BECAUSE IT WASN'T COVERED UNDER THE WARRANTY. WHAT?!?!?!? According to our contract, we have a 1 year warranty on all labor. He said if we are putting wet towels on it that it was our fault. IT HAS NEVER HAD A WET TOWEL ON IT. It only has one decorative towel on it that gets put on and off when I wash it. Obviously that means it was NOT installed correctly, which is a.....LABOR ISSUE.

saw the driver run a red light (got that on dashcam) called and the owner admitted it to being him…read morebut said it was yellow.. he got passive aggressive when i told him it was on video.. i posted the video on facebook and emailed it to him and he called me later saying "im going to report you to the police for harassment. you sound like a f**King re**rd get a life"

I would rate this business a 5 out of 5. and would highly recommend them to anyone needing…read moreelectrical work. they are extremely efficient and very knowledgeable and their work exceptional.

Highly recommend! We knew when we purchased our house that we would have to upgrade the electrical…read more What we didn't know was that it would be so difficult to find someone to do the job. We had at least 3 different electricians out who all left scratching their heads unsure of how to do the upgrade because of the unique layout of the electrical components of our house. Then our neighbors recommended John and he knew immediately how to do the job. He came out to provide a quote, booked the job, was great to communicate with, arrived on time and did an amazing job. Not only that, he made recommendations that we hadn't even considered, like upgrading our recessed lighting, which makes such a big difference! He even installed a home generator hookup for us, and it is obvious he is a true expert in his field. He's a very friendly guy, as is the other gentleman who was working with him, and they did excellent work. Anything Electric will be our first call for any electrical work we need done in the future, and we highly recommend John and his crew!

The kitchen remodel turned out great. Ayman, Dan, Adam, and the Legacy team were exceptional to…read morework with. Great customer service, high quality work, and really nice people. Highly recommend them.

From the owner: Legacy brings both quality and style together. By working with several renown international…read moresuppliers, Legacy provides customers with countless, exquisite options. We help homeowners build or remodel their kitchens and bathrooms. Our customers are especially convenienced, whereas with Legacy, they find everything they need! On top of kitchen and bath remodeling, Legacy also specializes in custom granite and quartz countertops, custom cabinet design, wood/tile flooring, and custom tiling projects.

Talk about quality! I had looked at a lot of cabinets but nothing compared to the quality of these…read more I'm very happy with the end result and will definitely go back to EHL in the future

From the owner: Custom Cabinet Manufacturer and Designer Service Department…read morefor On-Site Adjustments & Touchups 1-Year Product Warranty In-House Quality Control (All Products Inspected Before Leaving the Shop) Lifetime Warranty on Hinges, Slides & Dovetail Boxes Experienced Installers Family Operated and Over 50 Years of Experience In-House Finishing Note: Warranty Applies with the Defect of the Product Supplied. NOT Customer Misuse, Abuse, or Neglect. Price Reason We Use the Best Material to Manufacture Our Cabinets (No Particleboard) Select Grade Wood for Light Finish Cabinets Dovetail Drawer & Roll Out Shelves All Cabinets Doweled Together Work with Builders and Residential Home Owners Free Design Consultation Top of the Line Hinges & Slides In-House Cabinet, Countertop Manufacturing, & Quality Control Will Not Overload the Shop to Risk the Quality of Our Product Experienced Insta llers with Quality Control Mind Set Service Department for On Site Adjustments & Touchups In-Hous

I highly recommend Matt from Kitchen Living in Marlborough, Ct. He and his crew did a fantastic…read moreremodel of my kitchen. The design phase was very informative and he was accommodating to my last minute changes. His workers were professional and always left me with a clean house. Thanks, Matt and Casandra, love my kitchen!

From the owner: Kitchen Living is a full kitchen design center located in Marlborough, CT. We pride ourselves on…read morebeautiful designs and quality all wood products!

Cherie sounded very promising in the beginning. We hired her to do a first floor remodel. Kitchen…read moreand bathroom, sanding floors and painting. I really didn't like her demeanor especially towards the end of the project. She started coming up with excuses about why things weren't getting done in a timely manner. Our project was suppose to take 10 weeks and it took at least 20. I should've never trusted her, there are so many red flags now. She didn't pay the contractors who did the work here. She won't answer any phone calls or emails from anyone she owes. But she went away every weekend while our project dragged on. The backsplash was the last thing to do and the guy doing the tile said he couldn't do it because the wall was so uneven. She told him to just do it. She made him do it anyway. Then she never paid him! And we have a backslash with 3 inches of spackle behind it. It's glass tile and its cracking. I hear she's bankrupt. The guys that did work here are calling asking if we've heard from her. We paid her over $100,000,00 and I think she was here 3 times. Be careful, and don't use Cherie Carignan she owes a lot of ppl money.

We worked with Cherie Carignan at Birch Tree for design of a new master bath in our 30 year old…read morecolonial home. We had some ideas on what we wanted the finished bath to include, but did not know how much change could be worked into the space available. Cherie was able to design for us a new bathroom that feels spacious and includes many of the things we were looking for. Cherie also handled support for the cabinets and design details, working with us on paint colors and hardware details along with the plans that were needed for our contractor, Roberto of Double R Home Improvements, to build us the perfect complement to our master bedroom. Cherie was very prompt with replies to our questions and had several suggestions that we would not have thought of on our own. Overall, we are very pleased to have worked with Cherie and recommend her highly!

This was our first time using g Golden Retreat for our 8 month old Shit Tsu and Yen did a great…read morejob. We had our Shih Tsu cut extra short this time since she is having surgery and she came out great. We will be calling again. I definitely recommend giving this business a try for your dogs. Thank you

From the owner: grooming made convenient from the confort of home, we specialize in older pups, anxious pups, and…read moreyoung pups

Spent over $1,600 on bathroom supplies, and had a question regarding the dimensions of one of the…read morepieces. The associate made it very clear that he couldn't help me with my question, and put me on hold for the showroom. Minutes later, he told me that there was only "one person working in the showroom, and he must be busy". I asked if he could go back to the showroom and help me, as the contractor was at the house working on the bathroom. His response was, "I'll transfer you to the showroom again." I was then put on hold (again) for several minutes until it was 4:30 (their closing time), at which time the phone automatically disconnected. Nice customer service, guys. I wish we took our business elsewhere.

I've been there many times for parts and help. They are some of the nicest and well informed guys…read moreI've ever had the pleasure of doing business with. They are very patient and explain things in layman's terms for us non contractors. I will continue to do business with them.