Well, thanks to social distancing and our family going pick up only... I have been back to this location on a bi weekly basis for a few months. What I've learned during this time, is do NOT try to pick up groceries on the weekend at any time or after 4pm on a weekday unless you like waiting in long lines to get to a pickup parking spot and watching people honk at each other for trying to line cut. We made that mistake once for a 6 pm pick up. We got there at 540 and did not even get a parking spot until 7. The line was wrapped around the side to the Sams side exit. If you pick up during the week, preferably in the AM, you'll likely be in and out in about 5 minutes or so with no line, and usually no other cars. The staff who brings the groceries out has been friendly each time and always wears their PPE. This location has had the most reliable inventory during this pandemic with 10% or less not being available upon pick up. I did also have to go in the store to get Sudafed "behind the counter with ID only" and it appears they've taken decent steps towards employee and customer safety so kudos for that as well. I think once this is all over, we will still not come back here or any other WM due to their ever changing non customer friendly policies... but at least we have figured out how to navigate their pickup system... for now. read more

I visit this Walmart on I 35 Frontage Rd. in Edmond every week. The carts are getting really bad. I have to try out two or three carts before I get one that will roll straight. Then when I go through the self checkout I have to enter my credit card several different ways before the scanner will finally take it. They still don't have tap to pay. And the ones that they do have are not working even with putting the chip in or sliding it. It's getting really ran down. read more

At 1:00 on a Monday afternoon in November we go to check out with a full cart of groceries and there's only 2 self check available for carts with more than 15 items. But the 15 or less lanes were plentiful. Okay we will use the checkers, oh but wait those lines (all 3 of them) were 4-5 deep with full carts. And the slowest checkers (no longer used to handling large customer quantities). Get the groceries to the truck and they fill the back seat so not a small bill of goods. We've decided we will stop grocery shopping at this location and patronize the Crest Grocery just up the road. They are always on top on things and open new lines when the demand fluxes. read more

Walmart Supercenter - Full backseat of groceries - Department Stores Near Me - Edmond, Oklahoma

Their pharmacy f****** sucks. Every time I go to pick up a subscription that should have been ready it takes over an hour and the cashier will always tell they haven't received anything or it's not ready yet. Not using this pharmacy anymore! shoudln't be this much trouble just to get ibuprofen. ​ read more

Wrong item sent, incompetent, no customer service, get a real manager! That knows how to dress, and do her job

This location is a regular stop for me. I pretty much think all the Walmart's are the same. Understaffed and always open, but its to be expected, right! I go in with that in mind and try to be patient. This store is always busy. I've even gone late at night and still busy. Yet I can always find what I need and get in and get out with the self check out line. The store is clean and well stocked. The cashiers are always friendly and when they aren't I get it, again always understaffed. It's a shopping experience that you take in stride, it is what it is. I'm grateful that this location is off of I-35 it's convenient. read more

Walmart Supercenter - Department Stores Near Me - Edmond, Oklahoma

Beware! Pick up order was a disaster! Did not receive order but was charged and had to call several times and it took 2 trips, several calls, and way too much time to get a solution was a refund. Will never use their pick up service again. read more

Visiting from out of town and made a quick shopping trip while staying nearby at the LaQuinta. The staff were personable, store clean and I so much appreciated the Walmart staff member that stopped by as I was putting my groceries into my car asking if he could take the disability shopping scooter cart back into the store for me. He made my day! read more

Nothing to see here. Very similar to most Walmart Supercenters around the metro. This location is pretty good if I'm traveling on I35 and need something from Walmart immediately. The customer service is pretty good, and the store is pretty clean. I definitely recommend this location. read more

I went in to but a suitcase for my return trip to TN. The selection was slim but I finally found a halfway decent case. I scanned the prices on all of them and I chose the one that said $49 I then checked out the leggings and found a pair for $4.98. I get to the register and I'm charged $54 for the suitcase and $6.98 for the leggings and then tax for both. My cousin with me was also over charged for her items she purchase! If they are doing that to everyone they are making a killing!! Check your receipts! read more

Walmart Supercenter - the back of the receipt - Department Stores Near Me - Edmond, Oklahoma

Shelley in pharmacy deserves to be an Angel on Earth!! I have Covid and was looking for a store that sold the antiviral medicine and none of them did and she took the extra time to call around and find out where I could actually get the prescription I needed and called me twice to make sure I found out about it and so another angel is the head of my home retirement home Tealridge and Melissa MAHAFFEY who is going to Norman to get it for me before 7 o'clock tonight unbelievable how people help other people and a crisis read more

I have a complaint on the pick - up service at this location I-35 serv-rd and 15th in edmond, ok. Rude and Irresponsible. 06/22/2024

I was notified that my pickup order was ready at 6:00 for pickup. Got a block from my house and was notified it was delayed. 20 minutes later another notice it was ready. Got to parking lot and checked in. One hour and 45 minutes later and several phone calls I was told they only had 2 guys and they were not sure my order was pulled and all the order pullers had gone home. I told the guy to cancel my order but he said he couldn't I had to call 800 Walmart. The parking lot was full of unhappy people waiting there order. It's after 8pm and talked to a lady that her order was to be ready at 5pm and it wasn't ready then so she came back at 8pm and it's not ready. I realize it's not the 2 guys fault but where was management? I've had so many bad experiences from Walmart in the last year I'm done. I was take my money elsewhere! read more

This is probably one of the nicest cleanest Walmart I've ever been in. It's super busy though because it's beside the highway. Sundays it's the busiest because of church I guess. They have a pretty good selection of foods and other thing I buy, employees are usually pretty helpful if you need help finding something. And they are knowledgeable of the products they sell. Super convenient since it's off the highway and it's close to a bunch of restaurants if you're hungry after or before shopping. Sam's club is right next door too so you can shop at both without having to drive very far. This Walmart is pretty large and it has a nice large parking lot too. I can always find parking. Parking on the side is usually where to find a open spot. I recommend this Walmart for anyone wanting to save some money and for the convenience. read more

this has been my go to Walmart for sometime. But that is about to change. The kids they have working in the store, don't care about customers or their needs. The two times I've went in and asked for help finding something, I felt like I was interrupting the employee and they were being pulled away from something way more important. the store has also started "remodeling". It's been going on for about a year now. They will sell everything out of a two row area and not carry the products in those two rows until that area is completed. They have been replacing the freezers for two months now. It's ridiculous. yesterday, on a Tuesday, at 10 am, they were restocking. it was the perfect storm. While looking for my wife's shampoo and conditioner I found the conditioner but not the shampoo. It was odd, as they are always right next to each other. After asking an employee, who couldn't find it, they looked on their little hand held computer and punched a few buttons then said they were out. Kinda thought it was weird because everything was restocked. After walking up and down the isle a few times I grabbed her conditioner on the bottom shelf. That's when I noticed a ton of products just shoved to the back. There was 8 of the shampoos I was looking for pushed to the back. The restockers put a pretty front on the shelf and shoved everything else to the back. From there I went to grab some lettuce. There were so many employees with carts in the produce section that you couldn't walk through it with your food cart. I got a dirty look from an employee. That's when I left my cart and walked out for the last time. this wasn't a one time thing. It's been getting progressively worse. I complained to the store manager one time. That obviously had zero effect. Stay away. Stay far, far away. read more

This Walmart is probably in my top 5 of least favorite Walmarts in the metro area. The store itself seems to be very dimly lit and things are always randomly placed around the store without much logic or reason. But the main reason for the low rating and my disdain for this location is it's awful customer service. Multiple times I have had issues with employees who were either rude, aloof, or incompetent. The latest incident and what prompted me to finally leave a review was a simple grocery order pickup. Put in my grocery order pickup over 24 hours prior for pickup between 2-3pm the next day. I arrived about 10 minutes before 2pm just in case they were able to get my order out early. I called to let them know I was there to which they inform me they cannot find my order or any record of it. I look to my email to confirm I didn't accidentally go to the wrong location or arrive on the wrong date and sure enough, nope I was correct on the location and date/time. So I go to the app and just as I'm getting to the order it shows it being put in just then at 2:05pm. I try calling the number back to find out what is going on and to confirm they have my order and I continuously get a voicemail recording to leave a voicemail but it's full and I can't leave a message. I check in on the app to let them know I'm here even though they should know that based off our previous phone conversation. I wait 40 minutes until I finally get through to someone and they rudely tell me my order has been ready to be picked up for a bit but that I am not checked in so they haven't brought it out. I inform them I am in fact here and have been and I would like to know what has happened to cause all these issues but they blow off my questions and just say "your order will be out shortly". Well shortly is an additional 10 minutes. Then they deliver the pick up with no apology or anything. Just incredible... read more

I was missing an item in my pickup order, so I called trying to get ahold of someone about it and no matter what option I select on the menu, I can't get anyone to answer the phone. read more

Hi I just came to pick up a few things for my home on march 14th at 12 I got a blender and other things a girl accused me of stealing when I scanned it . she tried to embarrass me she walked me all the way to customer service when the person looked she saw the blender it was right there in her face . I got let go but she never said sorry . I tried calling and when they answered I ask them for they manager and they hung up . I called Another time no answer I recommend not to go there . read more

Products were not properly marked on the shelf, and did not coordinate with prices at the cash register. Example: I purchased paper towels labeled $5.97, but the cash register charged me $7.97. Furthermore, price labels on the shelf were entirely coded; listing price but not product. I can't shop at a store that doesn't honestly list the price of the product. I see it as an upper management problem. Store manager was not around. read more

I have been going to this Wal Mart since they opened. I have 2 issues: 1. Don't use their pharmacy. The pharmacists and techs are over worked and understaffed. They are very nice, just can't give that personal attention that we all need. In fact, I now get my meds across the street at a different pharmacy. They are small and give the attention to detail which I adore. 2. On line grocery shopping. My advice is do not ask for a substitute, and do not order fresh vegetables. Example: the other day I ordered Oh Snap pickles and forgot to take off the do not substitute. What did I get: 3 pkgs of 6 tiny pickles that you would use in your lunch. Regarding fresh vegetables.....I get home 5 mins after picking up my order, and I start putting away the groceries. Every single time in the last year, I have been given outdated or vegetables that were rotten. My advice....don't order fresh veggies on line. The store itself is clean, always stocked, and have the friendliest employees. read more

Not many employees recognize your existence. Greeter usually ignores you when you come in, personal shoppers block the aisle, employees won't look you in the eye, disappointing read more

Had an online pickup that still wasn't ready for 2 hours still currently sitting here if I could give a place 0 stars this would be it. Absolutely the worst pick up Walmart. Called multiple times and it's the same thing "it'll be ready in 10-30 minutes" then it goes by and another "10-30 minutes". Don't understand why they put that it'll be ready by a certain time then it isn't even anywhere close to it. read more

There was not a single cashier open. I had to check myself out with a cart full of groceries and a fussy baby. Not to mention it's hard to keep an eye on your baby while you're checking out. I won't be back for my babies safety! read more

Extremely compentint and reasourceful Customer Service Department. When returning an item from an online order and the register would not recognize the TC code (which is 30 digits long), an alternative solution was quickly developed and I was very appretive! read more

Walmart Supercenter - Department Stores Near Me - Edmond, Oklahoma

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This Walmart does not have friendly employees. No eye contact from any workers there. I felt like they didn't care if I was there or not! And the restroom stinks. Air freshener would be nice. They don't care. read more

Picked up a giant boxed item that barely fit in the cart. Stood in line to pay and then on the way out the person at the door said they needed to see the receipt and then needed to scan the item - and the UPC code was on the bottom of the box which was in the bottom of the cart. Why did she need to scan the item? She had the dang receipt and the item was so darn big that there's no way I stole it anyway. Get some common sense. read more

If you must go to a Walmart, this one is better than most. Everyone is friendly and helpful. The online grocery pickup has been hit or miss... sometimes taking up to an hour of wait time and often things are wrong. Produce that I wouldn't have picked for myself. Eh. read more

I went to get a battery for my car it was 6 am you can't buy a car battery until 7 am there the stupidest thing I have ever heard of pos store read more

It's Walmart. Do I even need to elaborate? You have frenzied shoppers, giant behemoths lumbering through the food isles grabbing every snack cake that Hostess has ever made, and screaming kids that are threatening a food strike if they don't get the latest "Tickle Me Somewhere Inappropriate" stuffed animal. Every time I step inside of a Walmart, I think to myself..."There isn't enough Valium in the world to make this situation even remotely tolerable." read more

really loved my expierience this morning with walmart pick up. I called 7 times and no one answered. I was trying to tell them that i was gonna be late bc of a train that stopped. I get there and this girl is just like attitude central. so thats nice. Love this location tho. read more

I am reviewing it because it is a lousy store. You don't even have an employee that works the automotive area where you can call and ask what the price is for a certain item. Sam would be so embarrassed the way it is now run. Terry Meade read more

Had a scheduled curbside pickup scheduled for 6 pm. I received a notice at 6:03 that it was delayed, then never received any other notification via text, nor on their App. Their curbside pickup stops at 8 pm, yet it is now 8:06 and no contact. I made several attempts in calling the location, yet no one ever answered the phone - either the pickup nor the main extension. Tried to use the online chat, at around 7:40 pm, but there was a 2 hour wait, so this was useless. I guess they have just canceled this order since the curbside pickup is now closed?!?!? read more

this walmart sucks and the photo printer never works and is confusing and hard to work never use the photo kiosk here it us the worst read more

Love this store! Super-clean and fresh produce :) Friendly employees and I can always find everything I need

Absolutely no body to help out. And every associate we seen looked as though they were tweeking and had headphones in their ears listening to music read more

Let me tell you about this Walmart right here. It's absolutely garbage. I waited 30+ minutes for an employ to pick up the phone and answer so I could double check they were open before driving all the way to them. Just to get there and they closed 10 minutes early after I was just on the phone with them. Terrible service. I needed my stuff you pos's read more

If I could give a negative star I would. I went to this location usually I go to Bullhead or Lake Havasu City, but I decided to stop at this location at which point I was denied service because I guess "we all look alike" (black people) I thought all money was the same but I guess not especially at this location. I'll be taking my money elsewhere, I asked to speak with the Store Manager several times, when Annie the assistant Manager told me the store Manager was unavailable to speak with a customer with concerns. read more

This is my second time using the Free Grocery Pickup. It really comes in handy when you don't have time to go through the packed aisles and long lines. It is easy to find your products online and pay. I got the call 15 minutes before my scheduled time just like the website states. All I had to do was go to the pick up parking and call the number on the sign and state which parking slot I was in and my groceries were brought to me and packed in my car. The only downside is that if you are choosing items like meats and milk, the expiration dates may not be as far out as you are wanting. read more

These people at this particular Walmart are horrible, mean racist people of all Walmarts I've been to. I am not black, nor white just brown skin like any regular Latin people (I am actually from Puerto Rico which makes me an American citizen as much as they are by the way) but because of that they just stare at me as if I were from another planet or something. They won't say hi or thank you like they do with white people standing behind me or in front of me. One of them even had the audacity to ask me for my id just because. I understand these are ignorant peasants who probably never went to school and have never ever been outside of Fairfield and the vision of the world stops at the tip of their noses read more

Quite an upscale walmart. Clean and shiny with helpful employees. Shelves are neatly stocked not scattered and if you go early enough, not a ton of people. read more