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    Walmart Supercenter

    1.4 (21 reviews)
    Open 6:00 am - 11:00 pm
    Updated over 3 months ago

    Walmart Supercenter Photos

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    Broken egg in carton on shelf
    Maria S.

    The store in Hobbs,Nm on the lovington hwy is absolutely horrible. They have the laziest bunch of employees I have ever seen at any company. They straight up refuse to help you. They just barely do their job and the manager does absolutely nothing about it. They are blatantly rude and use foal language with customers and in front of other customers. They have no customer service skills at all. They take their time in everything they do. They can see the red lights going off in the self scan section and they just stand there and continue their conversation with each other. You physically have to walk over and ask them for help. Then they get mad as if it isnt their job to help customers and make sure the cash registers are working. I shop at Walmart alot but I am seriously taking my business elsewhere. This store is a terrible store with terrible employees and management. This store needs attention ASAP!! I will be posting this complaint on several sites and filing a complaint with the bbb . Corporate needs to do something about this store!

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    3 years ago

    Helpful 8
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    1 year ago

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    7 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    JCPenney - 11/15/2023

    JCPenney

    2.3(4 reviews)
    2.4 mi
    $$

    Not much has changed at this smal town JCPenney since I was little…read more I found a couple of athletic hoodies for my elementary level kiddos, but just browsing through the women's section there was not anything for my taste. It was mainly geared towards older women. I know I'm supposedly "high risk" according to my OB/GYN, but dang I'm not ready to be these clothes old. The whole store from the outside to the mannequins (see my photo from 11/15/2023) is worn out. Literally! The sweate on said mannequin was falling off and had holes and tear in it! The employees and the security guard seemed nice. I'm glad the hoodies were discounted at 35% off the original price because it wouldn't be worth it to me otherwise. I'm shocked this is the Hobbs' sore, I mean, store.

    It seems that JC Penney does not have a complaints service. So I will post my complaint letter to…read morethem here. It is with great concern for your business that I bring this customer complaint to your organization, as it seems that your Department Store Supervision (Denise Woods, Supervisor during my ordeal 11/22/15 6:05 PM) has no problem with showing an utter lack of concern for customer service or resolution as a tactic to ward off customer complaints. I entered the above JC Penney location maybe 15-20 minutes before closing. My wife and I continued shopping without noticing that the store had closed. My wife had about $60.00 of merchandise chosen for purchase. On two occasions I had different employees tell us in a rude manner that the store had closed (10 mins after closing). On the first occasion the employee stated, "we may not 'even' be able to pay for our purchases" (I believe hinting that we should leave the items and vacate the store). On the second occasion an employee felt the need to eavesdrop the conversation my wife and I were having about the ordeal as we walked up to the registers and felt the need to interject a reiteration of the store's closing time. Unbelieveable! I still went ahead and made the purchase but brought up my concerns. The cashiers showed very little concern for my plight, but I made the purchase anyway. The "straw" of the whole situation was that upon trying to exit the store, the doors were locked and not one of the six employees on the store floor came to help me until I asked for the manager. Well, the manager came up to the store-front with the key. I tried to bring up my concern about my treatment in the store and her response was to open the front door and reiterate the stores hours and the fact that they are posted at the front entrance. By this point I was so upset by the continued mistreatment from the staff, which included the management that I asked if I could return my items. Without blinking an eye, the manager ordered one of her employees to execute the transaction, which left me in awe of the customer service strategy I was just witnessing-save face by not caring at all. The ordeal was so upsetting to everyone that one of the employees, ironically enough, told me that if I was going to send a complaint, to inform you that they needed new computers. WOW! This situation could have been defused by a simple apology, as all I wanted was appreciation for being a customer and to be treated courteously. Instead of I got this treatment. Make of it what you will, but it will be a long time before I think about setting foot in any of your stores.

    Photos
    JCPenney - 07.01.2026

    07.01.2026

    JCPenney - This mannequin needs serious attention as does the rest of the store 11/15/2023

    This mannequin needs serious attention as does the rest of the store 11/15/2023

    JCPenney - Girls' sizes. 5/17/2024

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    Girls' sizes. 5/17/2024

    Family Dollar - Post-renovation look. Morning of 2/21/2023.

    Family Dollar

    2.0(3 reviews)
    1.2 mi

    "We don't need farmers, because we have grocery stores." Lol. That was a "funny story" from the…read moreFebruary 2023 Reader's Digest "Life in These United States" section (p. 21). I realize Family Dollar is not exactly a grocery store. It's a general discount and "dollar" store. Per usual, I'm probably asking for too much in life, but I often wish this one was more of a local farmer vendor as opposed to some of the junk they sell. Here's why: 1) they offer online shopping at https://www.familydollar.com. Obviously it's more important to have that availability over fresh food. Okay... 2) This Hobbs, NM, location has cold food items and a slew of canned foods. Mmmk, so why not fresh veggies? 3) Fresh fruit and vegetables are far superior to their processed counterparts. 4) We'd have convenient access to local produce that isn't at the overcrowded, somewhat overrated Albertson's Market and Walmart stores." The employees - when not busy gossiping with their shopper friends - are usually friendly and helpful. The parking lot is private with plentiful spaces even for all the big stupid jacked up trucks that fly down Grimes Street. Took a star away because they don't maintain the parking lot or the premise very well at all. There's always trash and boxes stacked everywhere. Additionally they put expired food on the shelves. I know mac and cheese probably is okay after it is "best by December 2022," but it's been in the box for quite some time already. Also, because while their recent renovation has proved to be a huge benefit, they can't seem to fix the "Tap Pay" aspect of their card payment machines. "Yeah, they quit working as soon as we were done renovating," one employee stated. Okay... so have it fixed.

    All of the staff seem very lazy!!!! No one puts freight away, there are products clogging up the…read moreisles every single day that need to be put away but nobody does. Honestly some of the products at this store I could get cheaper at Walmart! I'm guessing the manager, just sits in the office and doesn't help put anything away. The cashiers just sit behind the registers on their phones in their down time instead of putting product on the shelves!! Management sounds like they hire family members. It's ridiculous. I would much rather go to Dollar General down the road or just go to Walmart!

    Photos
    Family Dollar - 8.14.2025

    8.14.2025

    Family Dollar - Fall decor has arrived. 8/25/2024

    Fall decor has arrived. 8/25/2024

    Family Dollar - Today is our dog's "Gotcha Day!" She just tried these... loves them! 8.14.2025

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    Today is our dog's "Gotcha Day!" She just tried these... loves them! 8.14.2025

    Walmart Supercenter - grocery - Updated July 2026

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