Bought a window blind. Brought it home, open the box to find an old blind had been put in place of the new one. Went to exchange and they refused to replace it. They even checked their camera to see if it had been tampered with. They saw I hadn't but made me feel like I had. They wouldn't replace because they wouldn't get their money back. Wow! $22.57 to which they probably paid $5.00. I think it's worth driving 30 miles to a better and cleaner and friendlier walmart in Alexandria. I notified the Corporation. After 3 complaints, we shall see. read more

This is a very large Walmart. We were able to find everything we needed and found them to be very well stocked compared to most Walmart's we have been to. The store was clean and staff were friendly. Like most Walmart's, they could use more checkouts open, but the wait was reasonable. We will go again when we are in the area. read more

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Let's cut to the chase.... the pickers have ruined it for those of us who actually do our own shopping. They are blocking the aisles in a way that seems deliberate and the few I've asked to move simply so I can get past were rude. I know they make more money off the pick up orders, fine. But at least let the customers who are present have a chance to get around. And this is why people are going to other stores these days. Walmart prices are not much cheaper than any other anymore too. read more

The parking lot is disgusting and shopping carts/Buggies are taking up parking space :S the inside however is decent for food and other needs. The restroom smelt like piss and vomit and service is snobby :S I've never been to a Walmart so bad in my life. read more

Vision center not well staffed. They closed a half hour before the hours they are supposed to be open. Very angry because I drive 15 miles just for the vision center. read more

The check out lines are always really long and they are constantly out of things I need plus they do not get products that I'm able to get at other Walmart stores that I shop. Other Walmart stores carry a lot more Organic Produce, so that is frustrating to have to travel out of town for Organic Produce. I shop here less and less. I get what I can at Dollar General and I buy a lot of staples online as well. read more

Went into store to get a tire changed. I was checked rather quickly. The guy recieved all my information but never asked for my keys to service vehicle. I must of sat in line and waited for service over a hour and a half. I'm currently still at Wal-Mart waiting for my tire to be changed. I would say service here are very poor and this should not occur with any business. Especially when you are trying to keep your customers coming back. Hopefully this issue gets resolved immediately. read more

Where do I start some of the Employees are Outstanding some are terrible they don't even dress well; the Bathrooms need Updating so bad I absolutely Avoid using the Bathrooms there if at all possible. The Parking lot is nasty; Shopping Carts blocking Parking Spaces after Parking Space; Garbage on the Parking lot. When you enter the Foyer of the store there is Trash everywhere; you get a Shopping Cart and they have Garbage in them and I do mean Garbage. This Walmart is inconsistent with their Grocery Products you find something you like it you start buying it all the time then one day you go there and Bam they are no longer carrying it. They really should be Competitive Pricing but they don't I can buy so many Grocery Items in Dollar General, CVS and Walgreens cheaper then Walmart. Most of the time I try to Shop at Walmart in Pineville, La, Alexandria, La. and New Roads, La. I only go to the local one if I only need a few things. If you go there in the evenings after 6 the Deli is Closed; there are only maybe 3 Registers Open I use Self Check Out as Much as Possible. I have left my Basket full of Groceries when it is too bad. People who work get off around 5 and stop at the grocery on the way home but if you can't check out why bother. I don't know what to tell you to do but something needs to change corporate needs to send in a Mystery Shopper they would be appalled at what is going on in this store. It really is a shame. Tammy I believe is a Customer Service Mgr. very Helpful and Friendly, Patricia used to be a Greeter also very Friendly and Helpful, Wanda Cashier always Smiling Always Helpful, Vicky in Photo Lab is a Life Saver she knows her Photo Dept. Front and Back; in and out Always Helpful, Always Smiling Extremely Knowledgeable, there is another Young Man always Friendly, Helpful his last name is Friels I believe he was just Promoted he too I always enjoy seeing him. As I said there are numerous people there who go Above and Beyond; these are just a few I can think of off the top of my head. This Store needs a Facelift; some employees who don't belong in Retail they have the wrong Disposition and Attitude. They definitely need to Step up some of the Employees Dress Code they could Dress Better; Neater, Cleaner Clothes. Just my opinion. read more